Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Total scam site, they're not actually based in Aotearoa, nor do they make anything. They brought a .co.nz domain and buy in the cheapest things they can.
Avoid at all costs, unless you like throwing cash away.
I wish I could score a zero they don't deserve a one.
One star is to generous.
Ordered a stereo one month ago because it was apparently in stock. One month later I still haven't received it. Have asked for a refund multiple times. Do not order from this company. Scam.
I was an Innovations NZ loyal customer for quite some time. Their products are a mixed bag - some are very good quality, some are just cheaply made. overpriced junk. They used to have decent customer service and used to package the products very well. I always appreciated this. But something has changed and not for the better.
Maybe it is a new management and they don't do a good job because my last 5 orders were absolute disasters. An expensive copy of a Royal Albert New Roses dinner set arrived packaged loosely in a thin cardboard box that did not protect it adequately. I bought it as a Christmas gift for a very special person. I couldn't give it to them because its signature pink box was badly damaged in transit. When I contacted Innovations NZ customer service a woman who barely spoke English and clearly didn't understand me, but was interrupting me frequently, promised me to "escalate" my case and a manager was supposed to call me back. Nobody did!
I ordered another Royal Albert dinner set with the idea of keeping the first one for me and gifting the new one to my loved one. Two days later I received an email that the item had been put on back order. And on New Year's Eve, at 12:07 am, when we were celebrating, another email from Innovations NZ arrived. They cancelled my order!
At first I couldn't believe it! A company which claims that they are not happy if their customers are not satisfied, has done everything to upset me by ruining not only my Christmas but also my New Year celebration! What kind of people are these?!
I still have 3 orders with them that have not been dispatched "due to a technical issue in our warehouse". So, I expect they will cancel these as well.
My advice to everyone who contemplates ordering from Innovations NZ/Magnamail - do so with great caution! I haven't ussed their return service until now, but have two products that I need to return, and I am concerned because it looks like it will cost me a lot to ship these back. Maybe, a better solution is to throw them in the rubbish bin!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
