Amazing company. All of my order came very quickly in amazing condition and quality. Great communication from them and was given multiple updates. All products were wrapped well to prevent damage AND... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Trophies were perfect! Website was a little bit difficult I found when ordering what personalisation I needed but the support team were quick to support via email. Thanks again I’ll be back agai... Se mere
Virksomheden har svaret
Ordered an emerald paperweight with initials and a date on it for our 55th wedding anniversary which is yet to come. Neatly presented in a good quality box. Pleased with my purchase and quick deli... Se mere
Virksomheden har svaret
From the first submission of our design the communication was excellent. An email confirming receipt of request, an email telling us it was with the design folks, an email from those people showing th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
As one of the leading UK internet suppliers of trophies and medals for sports clubs, schools, activities and business, we aim to provide you with the best service possible. Buying trophies for your club or business is an important responsibility and we want to make sure that your experience is enjoyable and professional from start to finish — and beyond. If you have a customer service query, please contact the team at: sales@impact-uk.com
Kontaktoplysninger
Office 28, Thrales End Farm, Harpenden, AL5 3NS, Storbritannien
- 01727 790 400
- sales@impact-uk.com
- www.impacttrophies.co.uk
4,8
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The trophies were good quality and…
The trophies were good quality and delivered on time
25. november 2025
Besvarelse fra Impact Trophies & Medals
Dear Stephen, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Besvarelse fra Impact Trophies & Medals
Dear Gary, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Always amazing service
Always amazing service! Highly recommended! Fantastic quality trophies and medals
30. november 2025
Besvarelse fra Impact Trophies & Medals
Dear Kielah, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Mirrored glass trophy
Excellent communication and prompt responses. Item I originally ordered was out of stock and was offered an alternative in a larger size at no extra cost. Fast delivery, highly recommended
22. november 2025
Besvarelse fra Impact Trophies & Medals
Dear Jill, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent once again
29. november 2025
Besvarelse fra Impact Trophies & Medals
Dear David, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great turnaround from order to…
Great turnaround from order to delivery, a reliable company...we have used them for our trophy awards for a number of years now and they always give you a wide choice and sensible price points to suit your budget...recommended
26. november 2025
Besvarelse fra Impact Trophies & Medals
Dear Ray, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Besvarelse fra Impact Trophies & Medals
Dear Trista, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Great quick service
26. november 2025
Besvarelse fra Impact Trophies & Medals
Dear Chris, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Very happy customer!
It was a last minute, urgent order which was fulfilled easily and timely. I needed to talk to a real person, and was able to, the instructions given were easy to follow.
Very satisfied and a great product too.
26. november 2025
Besvarelse fra Impact Trophies & Medals
Dear Martine, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services
Speedy delivery once again thank you
Speedy delivery once again thank you. Great quality trophies with perfect inscription plaques, thank you.
24. november 2025
Besvarelse fra Impact Trophies & Medals
Dear Joan, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Really helpful and they arrived super…
Really helpful and they arrived super quick!
1. december 2025
Uopfordret anmeldelse
Besvarelse fra Impact Trophies & Medals
Dear Matt, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Excellent service thank you
24. november 2025
Besvarelse fra Impact Trophies & Medals
Dear Roger, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Outstanding Service and Professionalism — A True Partner!
We engaged this company to produce customised appreciation orders for a major alumni programme, and the experience was truly exceptional.
The entire process was managed with incredible skill, primarily thanks to the dedication of Bev Peck. Her level of professionalism and commitment was second to none, demonstrating grace and efficiency even when unforeseen logistical challenges arose. She ensured our project not only got back on track but was delivered flawlessly.
We are absolutely thrilled with the outcome and the superior quality of the service provided. We enthusiastically and without reservation highly recommend their services. We look forward to making them our exclusive partner for all our future programmes!
26. juni 2025
Besvarelse fra Impact Trophies & Medals
Dear Atiqur, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Really easy to order on the website
Really easy to order on the website. Constant communication on status of order and delivered on time. Would definitely order again
16. november 2025
Besvarelse fra Impact Trophies & Medals
Dear Sue, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Besvarelse fra Impact Trophies & Medals
Dear Louise, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Delivered on time.
Delivered on time.
Well packaged to prevent damage.
Quality glass trophies
21. november 2025
Besvarelse fra Impact Trophies & Medals
Dear Ged, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Would not recommend
I ordered a trophy and an engraved name plate, and the whole experience has been extremely disappointing. The name plate was sent on the day it was needed, and the trophy didn’t arrive until the following day. When I chased for an update, I was initially told the items were simply sent separately, as though this was normal. Only later did they admit they had actually received the wrong trophy and had to request the correct one, which caused the delay.
I explained from the beginning how urgent the order was and asked to be kept updated, yet they chose not to tell me the truth and allowed the name plate to arrive without the trophy when it was required. This left me with no opportunity to find an alternative.
To make matters worse, they said they would only issue a refund if I returned the trophy at my own cost, despite the delay being entirely their fault. I don’t believe I should have to pay postage to fix their mistake. The customer service throughout has been poor.
I will not use this company again, and I would not recommend them to anyone.
11. december 2025
Uopfordret anmeldelse
Besvarelse fra Impact Trophies & Medals
Dear Nicole, Thank you for your review. You placed your order on Friday evening at 9pm after our cut off for Wednesday express delivery. I advised you by email that delivery would be on Thursday. You then called me and I agreed to push the dispatch forward a day but advised that we could not guarantee delivery for Thursday as this was not in our lead time and this is the busiest time for Royal Mail and couriers. When we received the wrong award, I advised our warehouse to send the engraved plate out immediately and our warehouse sent the trophy out also on Tuesday via DPD for delivery on Wednesday. I have now obtained the tracking details which I can supply to you that DPD tried to deliver your award on Wednesday, but you were not there to receive delivery. They came back on Thursday when you signed for the trophy. An option would have been to refuse the parcel which would then be returned to us as you no longer needed the award. You asked for a refund and as per our terms, I asked you to return the award. I did not ask you to pay to return this item and I was waiting on you to confirm back to me by email that this was what you wanted to do. I would have then arranged to collect the award, and a full refund would be issued. If you would still like me to process this, please let me know. Kind regards, Customer Services.
Besvarelse fra Impact Trophies & Medals
Dear Sharon, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Besvarelse fra Impact Trophies & Medals
Dear Alison, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Helpful and efficient every time.
15. november 2025
Besvarelse fra Impact Trophies & Medals
Dear John, Thank you for your review. Your feedback is appreciated and we are so pleased you are happy with your order. We look forward to hearing from you again in the future. Kind regards, Customer Services.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.