IMO Car Wash - Patchway (ASDA) Anmeldelser 94

TrustScore 3 ud af 5

3,1

Highwood Lane, BS34 5TQ Bristol, GB


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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

good and easy to use car wash, although several places with dirt left on,drying was good as only left a few water markd on the bodywork.Could not see the prices or different washes until I got right u... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The young man doing the jet washing before entering the car wash was very through and explained that he tried his best to remove the bird poo on the bonnet but didn’t want to jet wash it too hard in c... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Not a long waiting time, fast app scanning for wash program selection. Unfortunately no soft brushes on the end and loads of not dried water droplets everywhere.

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

IMO Asda Patchway. Paid £19 for the premium Ceramic wash. Car was NOT properly cleaned. Submitted photos to customer service and received full refund - but don’t waste your time queuing and going ther... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Bilvask

Skrevet af virksomheden

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Kontaktoplysninger

  • Highwood Lane, BS34 5TQ, Bristol, Storbritannien

3,1

Middel

TrustScore 3 ud af 5

94 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Bedømt til 3 ud af 5 stjerner

Automatic machine does the job well, but staff don't do proper pre-wash

The staff use the water jet just for a sake, they are not serious of washing body wheel. The automatic machine does the job well, but staff carelessness force people not to go there again.

I went for a triple foam wash, and they didn't do pre-wash properly

25. marts 2026
IMO Car Wash - Patchway (ASDA)-logo

Besvarelse fra IMO Car Wash - Patchway (ASDA)

Mahesha,

We appreciate your feedback and regret that the pre-wash was not properly done. We will address the staff's carelessness to ensure a better experience.

IMO Car Wash

Bedømt til 4 ud af 5 stjerner

Quickly done but still had dirt on my…

Quickly done but still had dirt on my car around bottom of window moss and also still had bird mess on it cost me £16!

22. marts 2026
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Besvarelse fra IMO Car Wash - Patchway (ASDA)

Tina pease,

We appreciate your feedback and are sorry that our service did not meet your expectations. We'll review our cleaning process to ensure better results in the future.

IMO Car Wash

Bedømt til 1 ud af 5 stjerner

Need improvement

I have chosen the 3rd best wash Titanium HD and still the bird drop on my window and paint not been cleaned.

14. marts 2026
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Besvarelse fra IMO Car Wash - Patchway (ASDA)

Criso De menezes Schaeffer,

We appreciate your feedback and are sorry the wash did not meet expectations regarding the bird dropping removal. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Bedømt til 5 ud af 5 stjerner

The two guys making sure the automated…

The two guys making sure the automated system works were great. He process works well and my car was super clean. No idea if the level of waxing I opted for will make any difference though.

11. marts 2026
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Besvarelse fra IMO Car Wash - Patchway (ASDA)

MR R CRABTREE,

We're happy to hear that you found our team helpful and the wash effective! We appreciate your feedback regarding the waxing option and its potential impact.

IMO Car Wash

Bedømt til 2 ud af 5 stjerner

Car wash was great but I paid on The…

Car wash was great but I paid on The App and was charged £16 when it was clearly marked £12

7. marts 2026
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Besvarelse fra IMO Car Wash - Patchway (ASDA)

LGrove,

We appreciate your feedback and regret that the app charged you incorrectly. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Bedømt til 1 ud af 5 stjerner

Dirty water marks the next day

Half way through it stopped for about 30 seconds bit then started, the wash f8nished and we drove off all fine, but the next day I came out to a car with filthy water marks which would only come from the car wash as all other cars in the street were now cleaner than mine.

4. marts 2026
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Besvarelse fra IMO Car Wash - Patchway (ASDA)

Mr Richards,

We appreciate you bringing this to our attention. We regret to hear about the marks left on your car. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Bedømt til 4 ud af 5 stjerner

Wash was good

Wash was good, quick and efficient, but could of spent more time prewashing the wheels and around the rear boot lid.

28. februar 2026
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Besvarelse fra IMO Car Wash - Patchway (ASDA)

Winst,

We appreciate your feedback and are glad the wash was quick. We'll focus on improving our pre-wash attention, especially on wheels and rear areas.

IMO Car Wash

Bedømt til 2 ud af 5 stjerner

Left wet spots

Left wet spots , guys don’t pay clean cut properly before , need pay extra for cleaning wheels

2. marts 2026
IMO Car Wash - Patchway (ASDA)-logo

Besvarelse fra IMO Car Wash - Patchway (ASDA)

customer,

We appreciate your feedback and regret that you encountered wet spots and unclean areas. Please can you get in touch with us directly on the following email and provide more details?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Bedømt til 4 ud af 5 stjerner

Very good service

Very good service

21. februar 2026
IMO Car Wash - Patchway (ASDA)-logo

Besvarelse fra IMO Car Wash - Patchway (ASDA)

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Bedømt til 5 ud af 5 stjerner

nice staff

nice staff very friendly

22. februar 2026
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Besvarelse fra IMO Car Wash - Patchway (ASDA)

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Bedømt til 2 ud af 5 stjerner

I was excited to select the top wash, however...

I was excited to select the top wash product at the ASDA location (Cribbs Causeway, Bristol). The operative at the start of the process was grumpy and clearly not happy to see me spend my money.

The car came out clean, but no better than other automatic car washes I've visited. At a Gloucester wash for less money, the operatives at the end of the wash open the doors and wipe the sills and door shuts. They would polish the glass and shine the mirrors. There was none of that at your car wash.

17. februar 2026
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Besvarelse fra IMO Car Wash - Patchway (ASDA)

bradley,

We appreciate you taking the time to share your experience. We're sorry to hear that the service and the wash quality didn't meet your expectations.

IMO Car Wash

Bedømt til 5 ud af 5 stjerner

Always a good experience at IMO car…

Always a good experience at IMO car wash in Patchway. Friendly, helpful, checking to make sure I’m using all of my vouchers! Thanks guys 👍

14. februar 2026
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Besvarelse fra IMO Car Wash - Patchway (ASDA)

Pippa H,

We appreciate you taking the time to share your experience! We're happy to hear that you find our team friendly and helpful. Thanks for the positive feedback!

IMO Car Wash

Bedømt til 5 ud af 5 stjerner

Really friendly and helpful car park…

Really friendly and helpful car park operative 🙂

12. februar 2026
IMO Car Wash - Patchway (ASDA)-logo

Besvarelse fra IMO Car Wash - Patchway (ASDA)

Sharon Crichton,

We appreciate your kind words! We're so glad to hear that our car park operative was friendly and helpful during your visit. Thanks!

IMO Car Wash

Bedømt til 1 ud af 5 stjerner

App is useless

I purchased a wash through the app after 15 minutes still not available in the app. Had to leave still waiting for a refund.

14. februar 2026
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Besvarelse fra IMO Car Wash - Patchway (ASDA)

Parvez Akhter,

We regret that you encountered difficulties and had to leave without your wash. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Bedømt til 5 ud af 5 stjerner

Such a straight forward process

Such a straight forward process. Couldn’t get all the bird poo off my roof but the guy did explain this to me in advance to can’t really complain!

11. februar 2026
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Besvarelse fra IMO Car Wash - Patchway (ASDA)

Emma How,

We're happy to hear that the process was straightforward for you. We appreciate your understanding regarding the bird droppings and thank you for your review!

IMO Car Wash

Bedømt til 2 ud af 5 stjerner

Scam! Prices displayed don’t match app, then tried to charge me for a wheel wash.

Bought the triple foam wash via the app, cost me over £7 despite the price board saying £6.50? Then they tried to charge me an extra £2 to have my wheels washed. You pay over £7 for a car wash but have to pay extra to have your wheels cleaned, what?!

7. februar 2026
IMO Car Wash - Patchway (ASDA)-logo

Besvarelse fra IMO Car Wash - Patchway (ASDA)

Michael Luscombe,

We regret that the price you paid through the app didn't match the advertised price and that there was an extra charge for wheel cleaning. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Bedømt til 4 ud af 5 stjerner

Fast and effective car wash

Fast and effective car wash
Last minute additional charge to clean wheels was disappointing

2. februar 2026
IMO Car Wash - Patchway (ASDA)-logo

Besvarelse fra IMO Car Wash - Patchway (ASDA)

Mr A Dukes,

We're glad you found the car wash fast and effective. We'll review our pricing communication regarding additional wheel cleaning charges. Thanks for the feedback.

IMO Car Wash

Bedømt til 1 ud af 5 stjerner

The car wash ripped off the wing mirror casing

The car wash ripped off the wing mirror casing and damaged the wing mirror. I asked staff to retrieve it and they barely acknowledged me, no apologies, no words, nothing.

31. januar 2026
IMO Car Wash - Patchway (ASDA)-logo

Besvarelse fra IMO Car Wash - Patchway (ASDA)

Nick,

A member of our customer service team will be in touch shortly Via Email.

IMO Car Wash

Bedømt til 5 ud af 5 stjerner

Great car wash always do a fantastic…

Great car wash always do a fantastic job. Staff are very polite and helpful. Best thing is the price well done chaps. 👍👍

29. januar 2026
Uopfordret anmeldelse
IMO Car Wash - Patchway (ASDA)-logo

Besvarelse fra IMO Car Wash - Patchway (ASDA)

Michael King,

We appreciate you sharing your experience! We're so happy to hear that you find our car wash fantastic, our staff polite and helpful, and our prices reasonable.

IMO Car Wash

Bedømt til 5 ud af 5 stjerner

Good first-time experience

The attendant was helpful; he provided information about discount that I didn't know of as a first-time customer.

11. januar 2026
IMO Car Wash - Patchway (ASDA)-logo

Besvarelse fra IMO Car Wash - Patchway (ASDA)

Sarita,

We're happy to hear that the attendant was helpful and provided you with useful information on your first visit. We appreciate your positive feedback!

IMO Car Wash

Dette er Trustpilot

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