Imaginfires Anmeldelser 

I had not received my order but had paid for the product.
This issue was resolved very efficiently by the company and i received the order.

Excellent customer service and quick response to a question I had before I bought a product. Really happy with my purchase and would definitely recommend this company.

Well made works very good i like it its a nice bit off kit thanks

Beautiful fire with very quick delivery

Such a good looking fire. Easy to use and the customer service is excellent

Perfect solution for our small fireplace. We have a small snug that needed a focal point and a cosy fire. The fireplace we chose is perfect, gives enough heat for the size of the room with a radiator as well and the fluid last about 3 hours so enough for an evening. The fireplace cools down quickly so can be topped up again if needed. With Bio Ethanol being such a clean fuel we're doing our bit for the environment too!

Absolutely delighted with my Ledbury log burner. Fits my fireplace perfectly and I was really surprised how much heat it produces.
One bottle of liquid fuel lasts for an evening and takes the chill off and it’s so comforting to see real flames.

Both fires arrived on time, slight problem with one of them but quickly resolved.
The fires are excellent.

I've had two wonderful bioethanol fires from this company and they are really good company. The forest arrived really quickly and were packaged really well so no breakages. Have recommended to friends and family.

Exerlant service very fast answers to any questions customer service brilliant

We love our new Biofuel fire grate. We were initially very unsure about biofuel but have found it to be exactly as advertised. Gives a warm glow on a winters evening and a focal point in our living room. We are impressed

Service excellent however the product is lacking. We basically have a round black drum with a slot for the bioethanol container, had to pay extra to have some fake coal (£25 for 12) and considering how much you pay for the fire assembly alone, I think it's a little disappointing.
Tried to adjust the glass retainer so the glass is vertical but the quality isn't there as it sits lob sided.
On a separate note, they are not cheap to run at ~£2.80 for a 1 litre bottle which last approx 3.5 hours
On a plus side, the wife likes it as it pumps out some heat, give a real flame and nice ambience.

From the first experience of the product on the website, through ordering and delivery and finally enjoying the product, there has been no issue or problem during the process.
The bio-ethanol fire is excellent, generating enough heat to take the edge off those cold evenings and the allure of real flames. Best of all, you can pick it up and plonk it wherever you fancy!

Ordered & delivered with no fuss - working well straight out of the box

Speedy service and great product!
I love my new fire !

We bought our Bio fuel fire a couple of years ago and foolishly bought a 2nd one from another supplier( wanted a different style). The Imaginfires one is FAR superior and so well made. Always buy fuel from them, it’s very quick delivery and a fantastic price. So happy with the fire and the heat it gives out. With a bit of practice and knowing how far to close the drawer, we can easily get around 4 hrs of heat from half a bottle….perfect!

Great professional company. Excellent customer support. Fabulous product we love our fire and it has totally changed our conservatory which was cold in the winter

We purchased our stove around September time and hadn’t really used it until now due to the change in cold weather. Unfortunately, the smell the ethanol gives off, is horrendous! We’ve had to turn it off as the smell is so strong it has started to cause headaches. It’s incredibly disappointing for this to happen as the stove and fuel were not cheap products to buy.

Quick delivery and when there was an issue with one of the boxes customer support sent out a replacement and picked up the return box. Thanks so much.