IK Multimedia Anmeldelser 1.043

This was my first time purchasing IK products. I bought a bundle but didn’t install it correctly and mistakenly thought I needed to purchase an additional plug-in separately. Thankfully, a kind support rep helped process a refund for the extra plug-in due to the mix-up.

One suggestion: if a product is already included in a user’s bundle or profile, it would be helpful if the corresponding plug-in pages clearly marked it as “purchased” to prevent confusion for both customers and the IK support team.

Very helpful and patient, appreciate that very much

Bought a pair of IK Multimedia iLoud Precision MTM studio speakers, their flagship speakers in other words - after a year one of the speakers started to crackle, got quieter and quieter and at the end stopped for good. Checked the power supply, all good so the fault is inside the speaker...
Spent £2k on the pair- while the sound is quite detailed and the bass line powerful (muddy a tad though) , this kind of faults are unacceptable at this level. Not after a year anyway!
Never used them on maximum load, not even close.
Sent it back for repairs...

Yeah, so I was locked out of my account and these guys flew into action quicker than a comic book. They had my purchases restored in no time flat....now I wonder what is taking toontrack so long to restore my purchase as well.....they probably aren't getting the same review....going on two days and no answer as of yet.....
Get this software....
It's big, it's huge, it's
IK which should already have the description of IK as "it's great IK (I know)
Just sayin

In addition to the IK Multimedia products being of high quality and a boon to the creative process, with intuitive graphics and controls, their support team is second to none, with patient and informative responses to any issue I've brought to their attention.

I really like it!
The quality of the products is just great!
The support service is top notch!
Thank you very much!

Many thx to the IK team for the great support they gave me by installing the Philarmonic 2 program.
This is by far the best symphonic VST on the market.
Wilfried

Très bon logiciel aux options incroyables ( faisant parties d’un pack ou optionnelles )
Service après-vente excellent , rapide et efficace, résolution de problèmes au top.

Thank you for ik multimedia to get serial number my used tonex

Each time I have to have ask for support since years, I am always getting a great and effective service.

After I received the first response to my support request, which took a while, the support team worked very closely to find a solution, providing alternatives and ideas to solve the problem, and it was resolved!

Excellent customer service, they solved my issue immediately!

Awesome service. I reported an issue late on a Saturday night, it was fixed the following day. I really want expecting help on a Sunday! Thanks so much.

I received my Joe Satriani autographed Tonex One 2025 on a Friday afternoon. It did not have the serial number in the packaging which was needed to get it registered and to activate the additional services that come with it. IK Media was very helpful and very quick to get me a serial number. Even happened over the weekend which I did not expect. Loving this new toy of mine.

First signs were that implementing Miroslav Philharmonik 2 on Windows in the Gig Performer VST Host would be problematical - however with a couple of exchanges with IK Multimedia Support, an excellent resolution - to implement using SampleTank [current revision] - was advised, giving great results!

Had a little bumps about licensing but managed to contact them and they fixed it in no time! The contact support is great!

Bought T-RackS 6 MAX yesterday for £214 then within 12 hours they send me an email for the same product for £99...YOUR TAKING THE PISS!

Customer service was patient and helped me with everything I needed.

Many thanks to the IK-Multimedia support service, they really helped me find a driver for a discontinued device!

I purchased a Tonex Cab as a pre-sale back in January of 2025 on the basis that the order would ship in April. It is now late May and the product still has not shipped. While I can understand that many things could cause delays, IK Multimedia support has no information on status, projected ship date, and has just stopped responding to requests for updates. Very frustrated and disappointed with this situation, and this will be my last purchase from IK Multimedia.