I had a great time when shopping here on saturday. the service was so good that this would always be my first stop for jewellery in the future. The lady that served me was the supervisor, i think h... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My daughter had her ears pierced for here birthday, with H. Samuel and they were fantastic with my daughter! They were really patient and made her feel at ease. They were very professional and informa... Se mere
Both my children girl and boy had there ears pieced today with ease.Wendy is absolutely amazing can’t recommend enough
Bought a rotary watch from the Broadstairs branch today for what seemed a great price. Too good to be true? Oh yes. There is so much backlash in the adjustment mechanism that the minute hand flo... Se mere
Virksomhedsoplysninger
Om H.Samuel - Thanet
Skrevet af virksomheden
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Kontaktoplysninger
Unit 17, Westwood Cross, CT10 2BF, Thanet, Thanet, Storbritannien
- 01843604658
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
amazing service
I had a great time when shopping here on saturday.
the service was so good that this would always be my first stop for jewellery in the future.
The lady that served me was the supervisor, i think her name was lindsey, there was also another lady working with her, both were great.
I highly recommend this store because of the staff service.
Fantastic experience
My daughter had her ears pierced for here birthday, with H. Samuel and they were fantastic with my daughter! They were really patient and made her feel at ease. They were very professional and informative and kept checking we were all happy with the procedure talking us all through it. They even gave my daughter a goodie bag at the end with a voucher for her next pair of earings. the whole service was fantastic we would highly recommend.
What wonderful staff so helpful …
What wonderful staff so helpful atbroardstairs branch and would definitely go back there the only jewellers for me
Children ear pierced
Both my children girl and boy had there ears pieced today with ease.Wendy is absolutely amazing can’t recommend enough
Wedding Band
I bought a platinum wedding band from the westwood cross branch last month with some money I had from some previous family jewellery, I wanted the sentiment attached to reflect this and so added some engraving as well, I have to say the stores kindness and understanding with this has been amazing, A lady called Debbie has gone above and beyond with customer care and patience , 5 stars definitely.
Be very wary of apparent bargains.
Bought a rotary watch from the Broadstairs branch today for what seemed a great price. Too good to be true? Oh yes.
There is so much backlash in the adjustment mechanism that the minute hand flops around by about half a minute
An item of precision of which to be the proud owner it most certainly is not. How do they have the nerve to sell defective goods like this?
Check carefully before buying would be my advice. Better still go somewhere else.
I want my money back. Another expensive 25 mile round trip and time wasted.
Svar kan have AI-indholdLæs mere
Ease of use great choice and prices
Ease of use great choice and prices, and very helpfull staff

Besvarelse fra H.Samuel - Thanet
Great service
What a joke - a sorry is not acceptable
So my original engagement ring broke and even the local store said the ring was a one off bad quality but the insurance wouldn't pay out.
We then ordered a new one and now they are selling items they don't even have in stock! Which is actually illegal. It is called fraud!
The guy on the live chat then had the audacity to offer 15% off for when I purchased a new ring! After messing up twice you think I want to buy from you again.

Besvarelse fra H.Samuel - Thanet
Excellent service
Excellent service, While item was sent away to be engraved I was kept fully informed despite shop being shut due to storm flooding.
My wife was happy with her watch but no…
My wife was happy with her watch but no instructions
Thanks for an easy all round experience.
I had a gift card where the digits were illegible so I couldn't use it to make a purchase online. The store staff were very understanding and helpful, placing an order for me in store and swiping my gift card as payment. I had been anxious to shop in store but it was a very Covid secure environment with masks worn by all in store and hand sanitiser and spare masks available. The collection was very easy and although I had not collected my goods for two weeks, they were still available for collection. The staff offered me a free bag as the items were bulkier than I imagined and I had no change. Well done all in the Westwood Cross branch in Thanet.
Insurance claim
Took damaged ring in under insurance and got a replacement . Staff were so friendly and helpful , only took a couple of weeks to sort , very impressed x
The bracelet is lovely thankyou to the…
The bracelet is lovely thankyou to the staff in there ❤
Was very helpful in helping with…
Was very helpful in helping with engagement and wedding rings, sizes and styling. Very patient especially with silly questions. Got to shop just before closing and wasn't made to feel like we needed to rush. Lovely staff
Tags missing, worn off sticker under bezel
Tags missing, worn off sticker under the bezel.

Besvarelse fra H.Samuel - Thanet
Perfect 👌
Lindsey was amazing 🤩
Very Helpful, & a Lovely Lady.
We’ve been back since for other bits we’d normally have looked elsewhere.
Now we have Wedding rings, cuff links and a lovely watch.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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