We have been to your Grimsby branch on three occasions and each time been assisted by the lovely Nicky Grant. On each visit, she was very approachable and looked very smart and professional. She gave... Se mere
Lokation
Skift lokationUnit B11 Friargate Square, Freshney Place, DN31 1ED Grimsby, Grimsby, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This woman working there was so rude, think her name was Rosie or something, short hair glasses maybe 50. I came in to get a smaller size ring, she laughed about it and spoke about me to another colle... Se mere
Virksomheden har svaret
Went into shop on Saturday received amazing customer service by Lacey, considering she hadn’t been there long she acted very professional and was very useful helping me pick out silver earrings would... Se mere
I received great service from kind, friendly staff and the repair is amazing can't even see it. Very happy.
Virksomhedsoplysninger
Om H.Samuel - Grimsby
Skrevet af virksomheden
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Kontaktoplysninger
Unit B11 Friargate Square, Freshney Place, DN31 1ED, Grimsby, Grimsby, Storbritannien
- 01472346081
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Grimsby branch
We have been to your Grimsby branch on three occasions and each time been assisted by the lovely Nicky Grant. On each visit, she was very approachable and looked very smart and professional. She gave us her full attention, backed up with very useful information on what we were looking for. In our opinion she stood out compared to the the other counter staff who appeared less interested in assisting customers. On our future visits we will always wait for Nicky to assist us. She is an asset to Samuels
Svar kan have AI-indholdLæs mere
Very very rude customer service
This woman working there was so rude, think her name was Rosie or something, short hair glasses maybe 50. I came in to get a smaller size ring, she laughed about it and spoke about me to another colleague and was rude about what I was doing. In the end I got a refund and walked out as there was no way I was going to deal with her attitude anymore.

Besvarelse fra H.Samuel - Grimsby
Easy to order
Easy to order, payment and delivery straight forward
Great service
I received great service from kind, friendly staff and the repair is amazing can't even see it. Very happy.
No rings for a female size W.......oh…
No rings for a female size W.......oh apart from steel ... can't order one either... Well thanks for nothing...

Besvarelse fra H.Samuel - Grimsby
Very happy with discount and free…
Very happy with discount and free delivery
Don't buy engagement ring from here.
Bought my now wife, an engagement ring in May last year. The diamond fell out in the December. She never even realised it was missing, untill she caught glimpse it was gone. The ring was sent off for investigation to see if there was a manufacturing fault. We were told it must have been damaged. If we wanted to pay for the ring to be fixed it would cost 1,300, I only paid £600 for the ring. Have since taken the ring to an independent jeweller for repair to be told the arms where not long enough on the clasps, hence why the diamond fell out. Now intouch with the ombudsman, will leave it in their hands. Anyone looking for advice stay well clear. Wish we had gone to independent jewellers from the start.

Besvarelse fra H.Samuel - Grimsby
My boyfriend bought me a pair of…
My boyfriend bought me a pair of earings for Christmas and I did not like them so we came back to return them in Grimsby Mall. They denied the return because the earings were not "sealed" . We explained them that nobody sealed them in the store and nobody informed us of anything. They said it was a new employee who did not know so we have to pay 100 pounds for an employee mistake. They did not try to help at all, no alternatives, nothing, this is a scam, hiring new people who don.t know company policy and then say that its company policy they have to follow. Scam scam scam

Besvarelse fra H.Samuel - Grimsby
Went into shop on Saturday received…
Went into shop on Saturday received amazing customer service by Lacey, considering she hadn’t been there long she acted very professional and was very useful helping me pick out silver earrings would 100% be going back in thank you
I've not been to many shops since covid…
I've not been to many shops since covid started but I entered H.Samuels in fresney place in Grimsby and felt very safe .I went in to by a pair of earrings for my granddaughter's prom the lady was very helpful and she put the earrings in a plastic bag and sealed it I was not sure if they were to big so she told me she could return them as long as seal not broken
Very helpful staff I went to Sheffield…
Very helpful staff I went to Sheffield for the day and got what I wanted from the Sheffield shop the staff was lovely and made my visit enjoyable thank you so much
walked into shop asked sales person for…
walked into shop asked sales person for a specific item . he was on it straight away . got what i needed in less than five minutes . out of door in same time. well done that man .
Great customer service and a good half…
Great customer service and a good half price deal on my purchase.
Excellent service
Excellent service. Looked in other jewellers but went back to where we started. Good price and style.
Very helpful and friendly.
Excellent service
Always satisfied with the service that I have received at H Samuel and it is the first jeweller that I look for items I wish to purchase - never been disappointed with the help and service which I receive. The staff are always very friendly and helpful.
I brought bangle for my new born…
I brought bangle for my new born grandson it is beautiful bangle
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