Mischa and his colleague Auriela have been very patient in dealing with a gold chain that has now broken twice in the few months following purchase. They explained carefully that the chain needs to be... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went into Cambridge branch to replace watch battery on a watch bought at Samuel’s. Assistant unhelpful and directed me to Timpsons the locksmiths as they had more appropriate tools to do the job!!!!!... Se mere
Friendly, honest service! Was a pleasure to shop at your store. Your store has been in my family for many years! Thank you so much! Kind regards Miss Tabitha Womack-Evans
The staff member who served me was excellent. She knew exactly what I wanted and gave really good advice. I am very pleased with my watch which is precisely what I'd hoped for but hadn't been able t... Se mere
Virksomhedsoplysninger
Om H.Samuel - Cambridge
Skrevet af virksomheden
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Kontaktoplysninger
34 Lion Yard, CB2 3NA, Cambridge, Cambridge, Storbritannien
- 01223300240
4,2
God
18 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good service
Mischa and his colleague Auriela have been very patient in dealing with a gold chain that has now broken twice in the few months following purchase. They explained carefully that the chain needs to be repaired twice, and if there is a third instance the chain will then be replaced or the cost refunded. At all times, they have been helpful and efficient.
9. februar 2026
Uopfordret anmeldelse
Went into Cambridge branch to replace…
Went into Cambridge branch to replace watch battery on a watch bought at Samuel’s. Assistant unhelpful and directed me to Timpsons the locksmiths as they had more appropriate tools to do the job!!!!!!! Unbelievable!!
4. juli 2024
Uopfordret anmeldelse
Shopping experience
Friendly, honest service! Was a pleasure to shop at your store. Your store has been in my family for many years! Thank you so much!
Kind regards
Miss Tabitha Womack-Evans
7. maj 2024
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Disappointing service after a great…
Disappointing service after a great experience at the Southend store. Staff member clearly didn't want to help with our recent purchases (as it didn't = commission). Advised us to come back after Xmas to get any help! Luckily the fire alarm went off and we could leave. Absolutely awful service. I'd rather take my custom to another store after that experience
15. december 2021
Uopfordret anmeldelse
Besvarelse fra H.Samuel - Cambridge
Hello Miss Henderson.Thank you for taking the time to provide us with this feedback! I am so sorry that your experience in store was a bad one, especially after having a great one. Please contact us on 0800 458 1065 option 3 and quote 01811803, and we will be more than happy to discuss this further. Kind regards Luke
Very polite and helpful
30. juni 2021
No pressure sale
Sales person encouraged me not to just buy what was in store, arranged delivery of the ring I preferred in the right size.
29. juni 2021
Excellent service
25. juni 2021
Excellent Service at H Samuel
The person who served me was most considerate and patient. I am very pleased with the watch that I purchased
17. juni 2021
Amazing friendly service
Amazing friendly service. I think it was the manager who assisted us. She was so helpful and lovely! Thank you!
12. juni 2021
Excellent Customer Service
The staff member who served me was excellent. She knew exactly what I wanted and gave really good advice. I am very pleased with my watch which is precisely what I'd hoped for but hadn't been able to find online.
11. juni 2021
Smooth and easy purchase and the staff…
Smooth and easy purchase and the staff were very informative and kind being I was a new customer, very good first experience
5. juni 2021
Nice affordable day watch.
The store in Lion Yard, Cambridge was very nice and the Manageress who served us was very friendly and helpful.
25. maj 2021
Purchased a pair of earrings first time…
Purchased a pair of earrings first time I wore them the stone fell out. Don’t have the receipt so am unable to take them back. Very disappointed with the product.
25. maj 2021
The lady was very helpful and explained…
The lady was very helpful and explained the finger size,which had to be sent away for alterations The ring arrived by post my wife was very satisfied with the outcome and thanks again.
13. maj 2021
Great service and easy online ordering
Great service and easy online ordering. Staff in store great when collecting the gift I had purchased
12. maj 2021
The lady who helped me at the Cambridge…
The lady who helped me at the Cambridge branch of H. Samuel was very helpful, and after I had decided on my purchase, made the necessary adjustment on the spot.
11. maj 2021
Excellent service!
4. maj 2021
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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