Hrvatski Telekom Anmeldelser 

The worst internet service I've ever experienced. Terrible customer support, terrible network, and constant connection drops—even though it's a fiber-optic internet service.
The waiting time for resolving issues is far too long. Words cannot express how dissatisfied I am.
Avoid at all costs!!!

Scammers who make you pay for their own mistakes.

Usluga i razumijevanje klijenta 0!!
Svaki poziv isto: ispričati situaciju od početka pa do danas. Popravak ‘može trajati i do 365 dana!Ozbiljno?Nevjerojatan stav i tretman klijenta. Toga nema nigdje u svijetu.
Starlink iako skup barem radi!

Dog shit wifi disconeccts so mucb and when you play games it spikes up your ping so much and it disconnects for 1+hr shit wifi dontbuy it

Sramota od usluge i lažna obećanja – Izbjegavati u širokom luku!

Plaćam paket više od 40 eura mjesečno, a brzina interneta mi jedva doseže sramotnih 7 Mbps! U 2026. godini oni naplaćuju premium cijenu za brzinu iz prošlog stoljeća.

Da stvar bude gora, obećali su mi povećanje brzine kroz hibridnu kombinaciju s mobilnom mrežom. Nakon toga su mi jednostavno poništili zahtjev uz izgovor da "5G mreža nije dostupna". Najsmješnije od svega? Prije nekoliko godina su mi sami poslali tu istu SIM karticu uz modem na probno razdoblje i tada je sve radilo savršeno, a brzina je bila odlična. Znači, tehnologija je postojala i radila, a sada odjednom "nije dostupna" dok cijene uredno dižu.

Krajnje neprofesionalno, bježite od njih ako imate izbora!

Server na kojem imaju broj 13636 za aktivaciju tarifa je valjda iz 19.stoljeća.
Pri svakoj aktivaciji njegova sporost i brejkovi mi "pojedu" po desetak poruka. A poruke se plaćaju. Novcima. Diskasting.

Bad cell service ejecting users out of the call in certain places

Seit 2013. bei HR Telecom dabei. Ständig Probleme und unfähige Mitarbeiter. Zum Teil persönliche Beleidigungen. Definitiv genug!

Believe me buy a Hrvastki Telekon Internet SIM card and you will get internet stuck, no internet, internet problems, low speed, high ping with packet loss. And for free, you will experience customer service stress and problems when they ignore you and fail to solve your internet problem lolz :D

In der mobilen App ist nun zum zweiten Mal vorher aufgeladenes Guthaben im Wert von fast 100,-EUR verschwunden. Der Support im Chat redet sich damit heraus, dass sie keinen Zugriff auf entsprechende Daten hätten. Für was gibt es den Supportchat dann überhaupt!?
Dazu noch die neuliche Preiserhöhung von 7,96 auf nun 15,00 EUR für 10 Tage Internet für die gleiche Leistung.

So kann man treue Kunden auch loswerden. Dann doch lieber wieder Starlink!

izbjegnite potpisivat ikakve ugovore s njima, oni se ne drze svoje rijeci i ne mozete nista napravit povodom toga iako je sve ugovorom zasticeno to vam vrijedi samo ako je njihov interes u igri.

Thieves. Fraudsters. Cocky and arrogant. Unwilling to improve service following objections and suggestions. Calling 3 times per day to talk you into getting deeper into their fraud network. Sending letters at home address that your tariff model doesn't exist anymore and you are automatically transferred to more expensive tariff model but you can get monthly discount if you sign extended period contract. When you visit them and ask for what you received letter, they blackmail you to accept their additional services, otherwise it's impossible. They make me puke and I will change my operator as soon as possible

It's getting worse. The network is unstable, 4 months of struggle and mistakes getting fibreglass, the customer service is almost non existent. 2 hours on the line, none of 2 questions answered. Seek another service.

Tehnicka podrska ne postoji u bilo kojem pogledu, bilo usmeno, pismeno ili izlaskom na teren!

Unternehmen zeigt überhaupt nicht interesse Kunden mit privaten Router configuration zu helfen. Obwohl nach meinen Kenntnis sind verpflichtet richtige Parameter configuration kunden zu stellen.
Immer wieder aussage von hr.Telekom wir übernehmen keinen Garantie für Ihre eigene Geräte. Punkt.

Terrible network, 0 service. - If you want anything remotely fast please go ANYWHERE else. NASA has a better connection to the Mars-Rover than I do to YouTube on the mobile network, and I pay 115 euros a month for this. Contacted them, and I get the "please reboot your phone" shenanigans. It does NOT work. Service useless, network unusable. Save money, go anywhere else. If I could give 0 stars I would. Has been going on for months.

TERRIBLE HORRIBLE UNUSABLE

Ein Stern ist zu viel.
Ich bin eine Treue Kunde bei Telekom aber ich habe nur Probleme mit dem Internet. 😡
Jetzt nach dem Versprechen 48 Stunden auf Techniker warten, - schreiben sie 7 Tage warten Verlängerung ( das die auf dem Land arbeiten) und nicht kommen kann.
ABSOLUT NICHT ZU EMPFEHLEN.