Hometyre Anmeldelser 294

Excellent service. I have always taken my car to a tyre dealer before and was a bit dubious but this company and especially Daryl were first class. Easy to book, competitive pricing and efficient service.
Will definitely use again. Thank you.

Confirmed my order Monday morning and agreed on a timeslot of 4pm the next day. Tony the fitter arrived at 4:04 pm and got to work fitting the tyres and providing great customer service.

I would highly recommend using them. I have never used this firm before but I will be again.

Having rung all the usual suspects to no avail, I called hometyre. They managed to fit me in same day for 2 tyres and wheel alignment. I was very impressed with the service from Mark, who even took the car for a short test drive after fitting the tyres. Would use again. 10/10

I rarely feel motivated to write reviews online, but I was hugely impressed with Sergio today. I stupidly banged a curb, puncturing a rear tyre at 9am this morning. I limped the half mile home and rang the RAC. After about 20 minutes of recorded messages, I spoke to someone who explained my cover didn't stretch to doing anything with a car at home, and if I extended my cover they would send someone to fit a temporary tyre and follow me to a garage.
I then looked at some alternatives, and phoned Hometyre, who answered immediately. I was really impressed when they said they could come the same day, and even more impressed when they rang back to ask if they could fit me in earlier. By 3pm I had a new tyre fitted and everything resolved. The price was entirely reasonable, and Sergio was brilliant.

Rang a ‘big name’ drive tyre service and asked about the possibility of same day tyre replacement - I was just directed to do it all on the website. I politely asked again what were the chances of same day - I was told robotically it was a 3-4 day service! Rang Hometyre - the telephonist was extremely polite and helpful (spoke to two who were a credit to the company) said they could come later in the day but would keep me informed (they did!). Chris arrived early (but I had been told he would wait if we were not back home) and carried out the replacement, showing me the original tyre and explained why it could not be repaired. He was polite, friendly and professional - even entertaining the little boy next door as he carried out his work! Payment by card once work completed followed by emailed invoice with report on each tyre. I was very impressed that he washed down all my wheel hubs too! Would definitely recommend.

Frankly, I can’t recommend these guys highly enough. They have changed the last two sets of tyres that I have had and yesterday attended for a puncture repair caused by a large screw picked up on the road. I had stupidly ordered the wrong size tyre replacement in case the puncture could not be fixed (which was indeed the case) but the fitter Dave was sweetness and light, returning the next day to fit the correct one having located one in the meantime. This after having to refit the punctured tyre on the rim and then back on the car for the overnight so it was secure. No fuss or drama and very understanding about my mistake. Friendly, polite and skilled. A pleasure to have him around. They will continue to be the tyre company I will use. Many thanks!

Drove over a Stanley blade when arriving at work. Phoned hometyre who sent Tony before the end of the day. Unfortunately he was unable to repair it because of proximity to the sidewall, however they replaced it quickly with the same tyre, and did a full check of my others whilst there. Really friendly service.

I had 2 tyre's replaced by Hometyre, the guy that fitted them was nice enough albeit not the quickest - but all absolutely fine. Slight grievance is that they quote you without incl VAT, so ended up being charged more than expected once the tyre's were changed.

3 days later, I hadn't even driven my car in the meantime, and 1 of the tyres burst about 30 seconds from my home. Annoying, but these things happen. Hometyre are closed from Sat lunchtime until Monday morning so I had to wait a couple days to give them a call and let them know what had happened - again, inconvenient but not a big deal.

I called first thing Monday morning expecting to just get a 'we're sorry this has happened and we'll book a new time in with you to get it replaced.' No such thing. The guy at the office, Russell, was just so rude I couldn't believe it, not apologetic in any way and sounded like this was actually an inconvenience for him, not me. He made references that I must have done something to it and they'd make me pay again for it, without anyone even looking at it. So I wasn't hopeful.

The same guy that fitted them before came a few hours later, again unapologetic, checked my mileage could see it hadn't been driven (like I said, so I couldn't have done anything to it) and still was umm'ing and ahh'ing - called the office a few times leaving me waiting, waiting and waiting.

They then said I had to pay for a new tyre to be fitted, they would send the faulty tyre to the manufacturer and if/when they credit Hometyre they'll credit me back. Ridiculous process to make me pay again when it wasn't my fault, but I'd had enough by this point and just told him to change it. He changed it (after taking 45mins and now there was a second Hometyre van there as well) and very conveniently he had changed it to an even more expensive tyre and charged me more!

I asked how long it would be until I get my credit back and was told 'weeks or months' as the factory might be out of the UK. So let's just say I am not hopeful at all at getting my money back from this company.

I just wouldn't waste your time to be honest, something so simple has been made so stressful by these people and I am the one left majorly out of pocket for their mistake or a faulty tyre they fitted. A simple apology and replacement would have been so easy and I probably would have used them again, but now I will avoid at all costs.

Have used before and the whole experience was good. This time they replaced 2 front tyres but managed to lose (how???) he wheel centre covers which I will now have to replace. Was in the middle of a work call so didn’t have time to argue. Not good enough so won’t use again.

All arrangements and conduct of work by Mark were first class.

On time. Professional. Job done without a hassle!

Exceptional service from start to finish, Ben the mechanic was punctual, thorough and very knowledgeable. He went above and beyond and kept me informed the entire time.
I cannot recommend him highly enough and I will definitely be using them again.
Thanks very much to Ben and the Hometyre team.

We noticed our two back tyres were completely bald. My partner works nights, an 80 mile round trip so I was really unhappy about him driving with those tyres.
We called at 1530, and they were with us by 1610.
They did all 4 tyres for us (Sergio commented saying that they needed doing, and in all honesty we were aware but holding out) within 40 minutes, for less than the quote.
Plus we didnt have to leave the carpark!
Thank you so much Hometyres and Sergio

Ordered two new front tyres from Hometyre as I had damage to the sidewall of the current two tyres.

I placed the order over the internet and received a call to confirm all the details which was a very nice touch.

Mark the fitter arrived with the correct tyres on the day and he took about 45 minutes to an hour. The fitter was clean, tidy and polite and knew exactly what he was doing. The van also was clean inside and outside, and I was impressed with the quality of workmanship.

Should we need replacement tyres in the future there will be no prizes for guessing who we will be calling.

Thank you Hometyre, BRILLIANT job and you're a credit to the industry.

Managed to get a nail in my tyre on my way home yesterday. Phoned these guys at 16.30pm and asked for an urgent same day visit. Initially they said the best they could do was 8.30am following day but then got a text saying they would be with us around 6pm same evening. That ensured that the tyre could be repaired and saved. So grateful guys. Will recommend you to everyone I know! Cheers Sergio!

My wife is disabled and I needed a quick tyre change to one with a faulty valve.I phoned Hometyre and they said they could send someone the same day. Sergio arrived right on the scheduled time and replaced my tyre quite quickly. he also gave me some very good advice for which I appreciate. Sergio was an extremely efficient and likeable person and also offered hand cleanser considering the current Cover situation Good price and without a doubt I would use Hometyre again if need be

Very easy to book online, a nice lady rang me pretty much straight after I did this to confirm my booking. Lovely man came to fit the tyres I ordered right on time, and even provided hand sanitizer when I used his card machine to make payment. Will definitely use this service again.

Had a flat tyre on the way to work where I had to leave my car. Was phoned up by fitter, Ben, when he was about half an hour away, so I could make my way to the car to meet him. Fortunately he was able to repair the tyre. He also checked the other tyres and balanced the repair. I was delighted with the outcome and the reasonable price. I can thoroughly recommend Hometyre and the efficient service. Thank you Ben!

Tyre fitted on my daughters car in under an hour on a Saturday during the lockdown for a front line worker, brilliant service and will definitely use and recommend again.

Excellent service. Tyre fitted for Frontline NHS staff within an hour of phone call.