HomeSwapper Anmeldelser 

This site should have an option to leave feedback or rate users. The amount of time wasters I had to deal with. I drove 2 hours to view someone's home, then 2 hours back. When it came to view my property, they alleged a change of circumstances.

This is after the loser kept calling me, acting keenly before I decided to make the journey, I felt like sending my petrol bill to them and bill for my wasted time.

I feel majority are bored house wives with time on their hands or the jobless who have nothing else to do, than waste other people's time. Then you have the lairs, that say a family member died after agreeing multi-swaps. The amount of deaths I had someone tell me in 2 weeks is laughable. People should be honest and not so despicable as to lie.

Then you have people who don't want to move, it's a day out to view other people's homes. They need outing on Facebook, as the only way to stop time wasters.

Been on homeswapper for 6 years, desperately trying to find somewhere suitable with no luck. We have viewed many places and had people view ours many times too. So many time wasters and unreliable people- many flats in states of utter disrepair (one place stinking of smoke and filled with flies!)

The last lady who’s flat we had arranged to view cancelled on us the evening before, even though we’d spent £30 on a train ticket up to see the place.

It’s genuinely mind boggling that there are no contracts or liaison officers for this swap process. Many people in social housing are mentally ill, ex offenders or have intellectual disabilities. A lot of the people we came across seemed unable to even process basic information or communicate properly. I’ve read reviews of people pulling out of swaps with 5 days to go!

It’s a good idea, but terrible in practice. I doubt we will ever swap and the anxiety involved in wondering if someone will cancel, ghost you, or randomly pull out isn’t worth it. Most of the properties are in terrible areas too, or just tiny… or with terrible neighbours.

Granted, this isn’t really Home Swappers fault- it’s the fault of the government and the state of the U.K. in general. But surely the site could introduce contracts and people who can assist with viewings, messaging and arranging things- it would be a lot safer too. You never know who you’re giving your info to on here.

It's never been good, hardly ever matched to the area I want to go to, also they keep sending the same properties saying it a match, and not quite sure why you have to change your password every 6 months

I was lucky enough to to find what I was looking for fairly quickly. It was a three way exchange but all went smoothly with no hic cups.

Lol, this site is a waste of time.Why am I even on it, these swappers adverts must be fake. I cannot believe that there is no one that really wants to swap.

PLEASE 58 PER CENT OF PEOPLE RATE HOMESWAPPER 1 STAR OR BELOW

THIS IS A PURE SCAM, HOMESWAPPER IS DYSFUNCTIONAL! TOTAL WASTE OF TIME!
ONLY INTERESTED ON KEEPING YOUR DETAILS INTO THEIR DATA! I REPEAT THERE IS NOT SWAP WITH HOMESWAPPER IT IS COMPLETELY DISFUNCTIONAL AND THEY DONT CARE TO FIX THE ISSUE!

This website is not fit for purpose. Due to the algorithm of garbage and the sites inability to allow basic commands such as requests for differing areas etc without logging off, viewing another chosen property outside it's useless algorithm, copying the page, then logging back in and pasting it. IT IS GARBAGE. They need to re design the whole site to accommodate a more user friendly facebook type of site. It is horrendously backwards. I do wonder WHO is financing this? The Housing associations and Councils who push you onto it must get some kind of financial dividends for all the placements. WHO is making money out of those trapped in social housing? Also, lets be real, there should be a disclaimer on each posting regarding neighbours issues and disrepair as your homes could be falling to bits, or your neighbour could have lots of ASB issues and the landlord will tell you to swap rather than deal with it. The whole sector is bent. This website exemplifies the ineptitude and chaos of the need for more movement. Simple searches do not work. Example. You may need a two bed but another person who "wants a one bed" is only looking to complete a 3 way swap. This whole site is a MASSIVE time waste. I wish that Gumtree still existed before eBay bought it. They had the only effective page in the country.
NB the response exemplifies my point. I stated that the algorithm disallows you to look for what you want. Therefore it is better to log out of the truncated search for a property in the area that you would like then copy and paste it and reopen your website in log off to be able to view it. Your algorithm excludes properties that would be interesting to people. Therefore the only way to view them is to block off the algorithm by signing out. Copy, paste then sign back in. The algorithm shows the same properties over and over and the simple search does not work.

Unbelievable still has the older homeswapper app, that do not agree with later Android phones. Since June this year, unable to search for any properties on phone.
There seems to be only one admin staff there who is absolutely useless.
Today found another glitch, do not even allow you to save properties, what next! And pointless asking support staff, absolutely useless.

Waste of time. I am in a 60 plus retirement development and get 100% matches with people not meeting the age requirements or looking totally different locations.
Raised this with homeswapper and all I got was a reply saying my age restriction was taken into account and any 100% matches met this criteria which is not the case.
There should be a section in advertisers details showing their rough age group as its just not fit for purpose as it is

I’m one of the lucky ones to find a swap. The site do contain a lot of people with very unrealistic expectations in regards to what they have and what they want. This results in a lot of tyre kickers however you can weed them out quickly once you been on the site for a short time.

The app itself is very poor considering that it’s not free, it’s either paid by the user or the HS or council. The company who owns it are getting a lot of money for very little input or improvement to the app. I recently logged in and the functionality was worse than usual.

It’s a shame because for very little investment to keep the software running smoothly it would be potentially very good.

On the positive side maybe some Tech savvy people will get wind of this problem and create a better app.

We signed up to this website over a year ago. All I can say is that this website is a complete waste of time. If you're looking to swap your home, there are better websites than this.

Homeswapper site is almost 75% full of properties that have no actual pictures or photos of the properties connected to them.
Even when you do request photos of properties, you are often ignored, refused or sent a rude response by the person who you have requested photos from of that property.
Try and ask homeswapper to intervene about this and they respond with a 'shrug of the shoulders' type response to say they cannot force a resident to show pictures of the property - Which defeats the object of the website really.

On the few occasions that you do manage to see photos of the properties, they are often run down middens in run down estates or people wanting to swap from their one bed terraced house/flat for a 3 bed semi-detached house.

Do yourself a favour and do not waste your time with this website.

I'm sick of them making me change my password every half an hour

Have a tick list of your water gas and electric account numbers and the contact details. [phone email etc] important to let internet services you are moving so that connection in your new place can be booked so I was only one day without the internet and know the existing providers in your new place. Maybe a to do tick list is helpful including what is the refuse /recycle days. It is hard work and can be overwhelming. Effective communication is key. Have everything packed a few days before and boxed and labelled as part of the prep. This makes the transition easier. You have to kiss many frogs to find a prince which translates you often have people to come and see your place and vice versa with no movement which can be disheartening however things will pan out. I would say it will take another 4-6 months to get some order and settle.

Over 2 years and been waste time keep getting matches nothing that I've asked for and not in the area I want when I state in 5 miles, yet they keep sending me message I have matches.
Total waste time . Now keep getting e mails need to pay,care they joking !! Joined Facebook site and found a exchange in a few months

10th Year Anniversary on Homeswapper in January. To be fair the website is just a tool, but it's useless and there must be a better way to swap homes. The HA's should be dedicating staff for such a thing. The biggest problem lies with the tenants who are unrealistic in their expectations and fail to remember that most council homes are owner occupied and private rentals. They are unavailable to you. My street has 32 four in a block flats. Only 5 are HA. I am the only tenant who wants to move. Extrapolate that to most streets and your chances of securing a home this way are slim. My home is not good enough for most, despite garden, good neighbours, low crime, cheap rent and bills, free parking, great nearby facilities. They want to swap flats for bungalows and semi detached homes. Those who have them will swap with each other.

One man wanted a flat in return for his home. He was offered a new build, beautifully decorated in the best area of the city and he knocked it back. Another has a flat overlooked by a high rise and a noisy sports court. He was offered beautiful home, quiet street with garden and knocked it back. Another lives in a flat and has knocked back several homes because I thought she wanted a semi-detached. She was offered a semi-detached in the area she requested and knocked that back too! It doesn't get better. I have come to the conclusion most are not serious about moving and have just added their home to see what comes up and unless their dream home is offered they have no intention of moving.

I have tried direct swaps, multi swaps. I am advertised on 3 home swap websites and even advertise on Gumtree. Nothing works.

Another major issue is allocation policy rules. One time I almost had a multi swap and the HA blocked the move due to a bedroom that is 5 foot by 4 feet. Not allowed this spare room the size of a cupboard and prevented 5 families from moving home.

Another had a top floor flat with no lift. Very disabled and trapped in their home. They wanted to swap for my ground floor and that was refused again down to one spare bedroom. The HA are not only not helping us but are actively making things worse. Social and personal needs are being overlooked due to rules.

Also have to watch out for scammers. I had a woman try to swap me her home. Turns out the building was riddled with mice. Do your homework if you are lucky enough to find a swap. Good luck!

You have to reply to all messages, which might appear to be great for some to stop time wasters, but it's also a huge safeguarding concern for some when it can be equally misused by an ex that you've severed contact with for example. Having to reply to messages gives them control over you once again. They have the knowledge that they can message you and you have no choice but to reply, or loose access to home swapper messages. I think this is a huge safeguarding issue that should be addressed by the homeswapper team. There are people out there wanting to home swaps to escape people. There should be an option to not have to reply in these circumstances, even if it's just one no reply allowance per account.

The android app has had thousands of complaints of crashing and freezing which was not fit for anyone to use, but they still forced it upon people asking them to pay for the service.

PC browser main website.
Absolute joke Homeswapper is, feels like it is ran by criminals.
Can not message any swappers on the website as it states I have not responded to all messages, the ones I have not replied to would be shown in RED colour.

There is no RED chats and I reply to 100% of all chats. So again more problems with the service.

I have messaged them but not holding my breath, they blocked me from using the app years back and I made a discrimination complaint. They blocked me as I made a complaint that the app was un-useable and had lots of issues.

Rather than sort the problem, they banned users to silence there voice an rights to complain regarding a paid service.

Not much to ask is it for basic common respect??

I understand the platform can't really do much about it as they just offer a platform but it has timewasters galore here.

I experienced some timewasters and then came across another. I was going to swap my 1 bedroom house with a good sized garden for a 1 bedroom flat in another town (for health reasons). 1 bedroom houses are like gold dust so it should have been quite easy to complete a swap.

I expressed my concerns to this person about not wanting to deal with more timewasters and she assured me 100% she would never mess anyone around as she has been messed around before.

Trusting her (and to be fair, I was swapping for her tiny 1 bedroom flat, she was getting a house for it, so I didn't think there would be any changing of minds), we viewed each others homes and agreed on a swap. As paperwork was being filled in, I sent mine off and she messaged me saying she has changed her mind.

8 months later after no doubt she messed loads of other people around, she messaged me saying she had made a mistake and wants to go ahead with swapping. I told her no chance.

The problem is the people there. Mostly the people joining think a move would be nice but are settled and fine where they live so would only consider a move if something amazing was available. Then, as the process takes so long from start to finish with the paperwork and viewings, even if they agree initially to a move, there's a lot of time for them to pull out.

The problem is no comebacks on anyone either. No fees to pay or ban from the site for timewasting. They are free to do it over and over.

Can’t sign in can’t find anyone to contact without signing in I have premium membership Now just want to cancel! But can’t get on site