Was meant to click and collect. Never received the email saying it was ready to collect. Then received an email saying thank you for picking up your order. Which I had not done. Long story short, no p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were very impressed with both of the young men who assisted us on our visit to your shop. The first one was very welcoming and informative and pointed us in the right direction. The second one in t... Se mere
Virksomheden har svaret
I was looking for a couple of things in the gardening department. The young Lady that I approached was very helpful and while your store didn’t have what I wanted, she made some suggestions that I cou... Se mere
The people in store were amazing. The click and collect software wasn’t working for them so they had to think on their feet to locate my order and the lady was positive despite working under pressure.... Se mere
Virksomhedsoplysninger
- Marked for byggematerialer
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Møbelforretning
- Havecenter
- Køkkenindretningsbutik
Om Homebase - St Albans
Skrevet af virksomheden
Homebase
Skrevet af virksomheden
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktoplysninger
Alban Park, Hatfield Rd, Al4 0JJ, St Albans, Hertfordshire, Storbritannien
- 0345 646 3230
4,0
God
77 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 47 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Service
I ordered a new lawnmower at 07.10 & collected it at 11.05.
I also got an additional 10% discount for signing up for emails
19. marts 2024
Uopfordret anmeldelse
Staff were so helpful including taking…
Staff were so helpful including taking my goods to the car for me
6. marts 2024
Uopfordret anmeldelse
Very polite and helpful member of staff
29. februar 2024
Uopfordret anmeldelse
I was helped immediately and it was…
I was helped immediately and it was what I ordered. It was ready very quickly.
22. februar 2024
Uopfordret anmeldelse
St Albans store staff friendly and helpful
St Albans store staff are always so friendly and helpful. They seem happy and motivated and it’s always a pleasure to shop there.
13. februar 2024
Uopfordret anmeldelse
Excellent service from collection point…
Excellent service from collection point in store
30. januar 2024
Uopfordret anmeldelse
BRILLIANT PICK-UP!
BRILLIANT!
Friendly lady on desk who was very polite and helpful.
3. januar 2024
Uopfordret anmeldelse
Staff very friendly
Staff very friendly, picked up my online shopping, did extra shopping while at the store.
27. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - St Albans
Hi Maddie,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Emma at Homebase on Hatfield road was…
Emma at Homebase on Hatfield road was so helpful and cheerful and located the item I wanted. In fact customer service staff were also fab. It’s great to receive good customer service!
20. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - St Albans
Hi Caro,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Very quick response
16. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - St Albans
Hi Hayley,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
We were very impressed with both of the…
We were very impressed with both of the young men who assisted us on our visit to your shop. The first one was very welcoming and informative and pointed us in the right direction. The second one in the Christmss Tree area took time to help us choose our tree, and then asked us if we wanted the bottom cutting of it which he then di
25. november 2023
Besvarelse fra Homebase - St Albans
Hi Joe,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Click and collect order
Ordered through click and collect. Order was ready within the hour and east to collect in store. Sales attendant was super efficient and friendly. One easy transaction and totally hassle free.
Will definitely use again.
8. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - St Albans
Hi Bridget,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Quick service
Good experience. Lady that served me was polite and I didn’t have to
Wait for too long
4. december 2023
Besvarelse fra Homebase - St Albans
Hi Sika,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Great service definitely 5stars for me
6. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - St Albans
Hi Home,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.