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Homebase - St AlbansAnmeldelser 

77
•
TrustScore 4 ud af 5

4,0

Marked for byggematerialer
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Lokation

Skift lokation

Alban Park, Hatfield Rd, Al4 0JJ St Albans, Hertfordshire, GB

•
0345 646 3230

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Was meant to click and collect. Never received the email saying it was ready to collect. Then received an email saying thank you for picking up your order. Which I had not done. Long story short, no p... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We were very impressed with both of the young men who assisted us on our visit to your shop. The first one was very welcoming and informative and pointed us in the right direction. The second one in t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I was looking for a couple of things in the gardening department. The young Lady that I approached was very helpful and while your store didn’t have what I wanted, she made some suggestions that I cou... Se mere

Bedømt til 5 ud af 5 stjerner

The people in store were amazing. The click and collect software wasn’t working for them so they had to think on their feet to locate my order and the lady was positive despite working under pressure.... Se mere

Virksomhedsoplysninger

  1. Marked for byggematerialer
  2. Butik med badeværelsesudstyr
  3. Gør det selv-butik
  4. Møbelforretning
  5. Havecenter
  6. Køkkenindretningsbutik

Om Homebase - St Albans

Skrevet af virksomheden

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Skrevet af virksomheden

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktoplysninger

  • Alban Park, Hatfield Rd, Al4 0JJ, St Albans, Hertfordshire, Storbritannien

  • 0345 646 3230

4,0

God

TrustScore 4 ud af 5

77 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 26 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(77)

586 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Was meant to click and collect

Was meant to click and collect. Never received the email saying it was ready to collect. Then received an email saying thank you for picking up your order. Which I had not done. Long story short, no paddling pool for the grandchildren and a drawn out process to possibly get a refund. Not worth the hassle.

23. juni 2026
Uopfordret anmeldelse
Homebase - St Albans-logo

Besvarelse fra Homebase - St Albans

Hi Susan, 
Thank you for your feedback. 
I’m pleased we’ve had the opportunity to look into this further and take the appropriate steps to resolve the matter.  I’ve also followed up with you directly via email regarding your click-and-collect order that you did not receive. 
I appreciate that your original experience was frustrating and not what we would have wanted, but I’m grateful you gave us the opportunity to put things right. 
Your feedback has been really valuable in helping us understand where we can improve and I'll make sure the right learnings are shared with the relevant team. 
Thank you again for your patience and for working with us while we resolved this. 

Best wishes, 
Christian 
Customer Care Team 
Homebase

Bedømt til 1 ud af 5 stjerner

Wasn't aware (make sure you read the…

Wasn't aware (make sure you read the small print) homebase is in administration. They refuse to refund money on any item bought on click & Collect. Disgraceful way to treat customers. Would never return.!

28. november 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

The first time I went to store the…

The first time I went to store the staff were very helpfull but this time I felt a reluctance to help me to the car

16. oktober 2024
Uopfordret anmeldelse
Homebase - St Albans-logo

Besvarelse fra Homebase - St Albans

Hi Miss Ferreira,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Bedømt til 5 ud af 5 stjerner

Picked up my sink easily

Picked up my sink easily, helpful staff put it in my trolley. Offered help to getting it in the car but I was alright on my own
Simple process, very easy

23. september 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Click and collect worked really well…

Click and collect worked really well both online and store. Only issue I had was when had popped in to buy a few days before, the 160 shown as in stock online all turned out to be on a unopened securely wrapped pallet round the back while only a few torn half empty bags remained in the store itself. The same was true of most of the compost etc. area which was a complete mess. So poor start in trying to buy but, to be fair, fully remedied by the click and click thereafter.

9. september 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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