Homebase products unfortunately are manufactured poorly . Out of all the various products I purchased over the last 12 to 18 months like kitchen taps , soft close toilet seat internal door handles all... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered online, straight forward. Item available to collect the next day. Shop location is great with pleanty of parking available. Easy access to a brightly lit, clean and spacious shop. Couldn't hel... Se mere
Three of the boxes of very heavy laminate flooring we went to pick up from the click and collect counter, were damaged - we took them back inside and asked to exchange them - very ‘grumpy’ ‘assistant’... Se mere
Virksomheden har svaret
New shower suite bought and fitted in March. A fitting broke within months. I spoke to Mark Lenton at Homebase, Newcastle under Lyme and replace arranged and delivered the next day. Now happily inst... Se mere
Virksomhedsoplysninger
- Marked for byggematerialer
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Møbelforretning
- Havecenter
- Køkkenindretningsbutik
Om Homebase - Newcastle Under Lyme
Skrevet af virksomheden
Homebase
Skrevet af virksomheden
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktoplysninger
33 Brook Lane, ST5 3HU, Newcastle-Under-Lyme, Staffordshire, Storbritannien
- 0345 640 7047
4,6
Fremragende
176 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 51 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I recently purchased a rotary mower…
I recently purchased a rotary mower from the store. When assembling it there was a washer missing. I phoned the store and spoke to store general manager Ian. He gave excellent service and said he would find a washer for me which he did and he posted it to me, which saved me the hasstle of bringing the mower back to the store.
Thank you Ian
22. maj 2024
Uopfordret anmeldelse
Unfortunately I didn’t ask for a name…
Unfortunately I didn’t ask for a name however the Lady who helped me with my collection at the Newcastle-under-Lyme store was amazing, very kind and quick and managed to make me chuckle while I was having a hard day. Overall a 10/10 service !
I forget my order number however I went in at around 7pm on Monday to collect a portable Jet washer :)
13. maj 2024
Uopfordret anmeldelse
Excellent customer service and helpful…
Excellent customer service and helpful staff. Even offered to help me with bulky items to my car!
5. april 2024
Uopfordret anmeldelse
Easy and quick
13. maj 2024
Uopfordret anmeldelse
Judith was very polite and helpful and…
Judith was very polite and helpful and made my shopping experience even better,
10. maj 2024
Uopfordret anmeldelse
Ok except some confusion over taking my…
Ok except some confusion over taking my old one for recycling.
12. maj 2024
Uopfordret anmeldelse
Floor matting
Great knowledge and understanding of what I needed when I spoke to Jase in Newcastle under lyme branch.
Great service 👏
9. maj 2024
Uopfordret anmeldelse
Excellent customer service
The lady on the collection desk was an absolute star. I am disabled and would not have been able to carry the item to my car. Rather than letting me struggle with the heavy box, she carried it to my car and put it into the boot on my behalf. Excellent customer service.
9. maj 2024
Uopfordret anmeldelse
Good product
Good product, excellent service .pleasant Delivery driver, and date of delivery was sent prior to the item being delivered
Very satisfied. My lawnmower is brilliant and I’m very happy with it
1. maj 2024
Excellent service from Mark Lenton
Mark was very helpful, he understood what we were after and and helped us to select the best options for us. Thank you Mark.
27. april 2024
Uopfordret anmeldelse
Newcastle HB is my go-to place for DIY
Newcastle HB is my go-to place for jobs around the house. Great variety of products and always have what I need. Staff are knowledgeable, friendly and keen to help. Checkout quick and efficient
24. april 2024
Uopfordret anmeldelse
Excellent store
Excellent store - they had what I needed and the staff knew what they were talking about. All very friendly and efficient.
25. april 2024
Uopfordret anmeldelse
Excellent customer service
Excellent customer service. Needed help finding specific paints, staff were only too happy to help.
20. april 2024
Uopfordret anmeldelse
Excellent customer service
Excellent customer service, we were served by Judith!
26. april 2024
Uopfordret anmeldelse
Had a very good experience
Had a very good experience. Good advice and easy to deal with. Appointments were on time and courteous service. Very happy.
25. april 2024
Uopfordret anmeldelse
Top quality and the staff are super…
Top quality and the staff are super helpful!
21. april 2024
Uopfordret anmeldelse
Again another great visit here
Again another great visit here. Staff are welcoming and friendly. Always happy come here for my diy needs. Staff always helpful and willing to help if your struggling find stuff or with what your thinking of doing.
18. april 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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