Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Se mere
Virksomheden har svaret
Springfield Retail Park, fishguard road, SA61 2PY Haverfordwest, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Se mere
Virksomheden har svaret
Carl was extremely helpful when colour matching the paint for our bathroom. He had lots of suggestions and lots of knowledge. Thank you!
Had an issue over some Direct to Metal paint, unfortunately after applying as many as 6 coats it didn't live up to it's 'Does exactly what it says on the tin' phrase so needed to return it. Phoenix an... Se mere
The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Skrevet af virksomheden

Springfield Retail Park, fishguard road, SA61 2PY, Haverfordwest, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 52 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I easily found what I was looking for. However, it would have been easier if the item I wanted wasn't stacked on a high shelf.
Me and my wife were trying to find a colour for our hallway. Carl said he could match the colour we wanted and mixed it in dulux heritage. Perfect result hallway looks stunning
Amazing customer service from phoenix this afternoon. Went above and beyond for me as im new to the area and first time in store. Helped beyond measure to get what I needed and would recommend to all family and friends for a visit. Thanks again phoenix!
The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a 56 mile round trip. Thanks Homebase 😕

Besvarelse fra Homebase - Haverfordwest
I was served this morning by a lovely young lady by the name of Beccy. Very helpful and cheerful. Excellent customer service. Thank you Beccy.
Brilliant service from Andrea, she has the patience of a Saint! Amazing overall experience, thank you.
Listing taking time to make my experience positive and important
Becky in the Haverford west store was on fire. Happy, smiling, cheerful. Girl deserves a gold star.
Click and collect was instant on arrival to store.. very impressed
Once again Carl at Homebase Haverfordwest did us proud. His commitment to meeting our needs is tireless. We’ve provided him with a range of challenges which he’s resolved perfectly for us every time. Diolch Carl!
Sarah was so helpful - brought me a trolley and got a colleague to help me get my purchases to the car. Very friendly and great service, would totally recommend.
Extremely helpful shop assistant (Sarah) and very knowledgeable!!
Great experience!!
Always great service and product availability. Staff are really helpful and happy to help. Lovely store in Haverfordwest for browsing.
Went in to get some paint mixed and was served by Carl and his knowledge and advice was extremely helpful. It’s not the first time Carl has helped us and gave us advice he’s always gone above and beyond to make sure we use the correct paint and advice on prep work.
My experience at Pembrokeshire Homebase is amazing. The customer service is the main reason I choose to use Homebase for personal and business use. I am always welcomed with a happy attitude and a friendly smile. I am always helped when needed. Spoken to with respect and always leave there feeling amazing and look forward to going back for more supplies
I was looked after by a lovely assistant called Sarah who made no fuss about helping me with my difficulty whatsoever. Sarah was wonderfully friendly which made my visit to Homebase easy and stress-free. Thank you.
Sarah was really helpful when I had a query over a refund
Sarah is a lovely face to he greeted by. She is was extremely friendly and helpful. Love homebase!
We were served by Carl who was very helpful and fast service
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.