Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Se mere
Virksomheden har svaret
Springfield Retail Park, fishguard road, SA61 2PY Haverfordwest, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordering in store was ridiculous as staff at customer service couldnt order the goods I wanted..apparently the manager had to, I was told to comeback in the afternoon...I returned and the new staff... Se mere
Virksomheden har svaret
Carl was extremely helpful when colour matching the paint for our bathroom. He had lots of suggestions and lots of knowledge. Thank you!
Had an issue over some Direct to Metal paint, unfortunately after applying as many as 6 coats it didn't live up to it's 'Does exactly what it says on the tin' phrase so needed to return it. Phoenix an... Se mere
The items I received were great. However, two items reserved were not available. I'm now expected to order with a £6 delivery fee for two medium sized baskets to complete the set. No recognition for a... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Skrevet af virksomheden

Springfield Retail Park, fishguard road, SA61 2PY, Haverfordwest, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 42 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Carl was extremely helpful when colour matching the paint for our bathroom. He had lots of suggestions and lots of knowledge. Thank you!
Staff really helpful, so straight forward collection
THE best staff! Even though the shop is closing down, the staff were as friendly and helpful as always. I really hope that The Range takes them all on as part of the package - the same staff have been in Homebase for ages, some for 17 years - they deserve to continue.
Everything is always easy to find at a good price, and the checkout staff are always very helpful and polite.
We always receive a good service in Home Base, Haverfordwest. However, we would like to thank the lovely Anna for help and assistance yesterday. As usual she was frendly, efficient and professional.
Had very friendly and helpful informative advise from Carl for paint mixing , will definitely use this service again.
Had an issue over some Direct to Metal paint, unfortunately after applying as many as 6 coats it didn't live up to it's 'Does exactly what it says on the tin' phrase so needed to return it. Phoenix and Hugh were very helpful and reasonable and authorised then processed the refund, thankyou. Alternative then purchased!
Jess and phoenix where helpful and polite. Thanks for the help.
Ordered online to be picked up at store. Kept informed through the process and received texts to arrange for pickup. At store the service was good and the person who brought the item out offered to take it to the car which was courteous and respectful. Overall really good service.
I visited homebase to purchase 2 potted Christmas trees and found Tom in the garden centre extremely helpful. The trees were very heavy for me he offered to take them out to my car, he didn't hesitate to help immediately and get them into my small car, he was careful not to damage the trees or make unnecessary mess in my car, I was so grateful for his help What a pleasant kind caring member of staff a credit to your team.
Excellent advise and customer service. Couldn't be more helpful, friendly and enthusiastic.
I had a number of things to get which I had initially considered ordering online and getting delivered. I live alone and the combination of items were heavy. However as I was near the store I went to see what I could pick up myself. Due to the really helpful staff, Margaret, Anna and Ben, I got everything I needed. Help was given to pick up the items and take to my car. Warehouse checked for another item. It was a very pleasant experience.
Excellent service and good knowledge on paint. Really helped with feedback on types of paint to use
My purchase was ready and waiting for me already loaded on a trolley.
The lady behind the counter had itball in hand with a smile.
Great customer service from Anna, thank you. Anna was very knowledgeable and helpful :)
Very helpful when we had a problem with an overcharge from about 6 months ago, but spoke with Phoenix and they helped us sort out the problem quickly thank you.
Carl yet again smashed it with the heritage paint thank you sir.
This is the only place you will go locally and get the help you receive from Carl with regards to paint very helpful knowledgeable on the brand will go out of his way to help
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.