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Homebase - Farnham Anmeldelser 

89
•
TrustScore 4.5 ud af 5

4,5

Marked for byggematerialer
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Lokation

Skift lokation

Farnham Retail Park, Guildford Road, GU9 9QJ Farnham, Surrey, GB

•
0345 640 7290

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great friendly staff. Amanda is always smiling and happy to have a laugh with us at check out/customer service. Always nice to see people like her working in a customer service role as it makes for a... Se mere

Bedømt til 5 ud af 5 stjerner

Very easy, quick and straight forward thank you. Helped replace the Terratek one I had very quickly and I didn’t want to get a third Terratek pole hedge pruner (has a design flaw with its pole extensi... Se mere

Bedømt til 1 ud af 5 stjerner

You were offering 10% off in store but not online. I only realised when collecting item. I mentioned it to your member of staff who only commented “Oh!”. No offer was made to refund difference in pr... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very Helpful Service from Gary with regard to ordering bathroom ware, in The Farnham Branch, even though the job was a bit tricky, impressed with the treatment and service from all the staff in the sh... Se mere

Virksomhedsoplysninger

  1. Marked for byggematerialer
  2. Butik med badeværelsesudstyr
  3. Gør det selv-butik
  4. Møbelforretning
  5. Havecenter
  6. Køkkenindretningsbutik

Om Homebase - Farnham

Skrevet af virksomheden

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Skrevet af virksomheden

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktoplysninger

  • Farnham Retail Park, Guildford Road, GU9 9QJ, Farnham, Surrey, Storbritannien

  • 0345 640 7290

4,5

Fremragende

TrustScore 4.5 ud af 5

89 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 41 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(89)

674 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Really friendly.

Despite it being near the end of the day, the person on the till (Jack) was still really friendly and went to help somebody else AFTER he had served me (well empressed).

3. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very Helpful Service from Gary with…

Very Helpful Service from Gary with regard to ordering bathroom ware, in The Farnham Branch, even though the job was a bit tricky, impressed with the treatment and service from all the staff in the shop, and the products were all very good, will def.,be back, best customer service in a large store, for months

2. september 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

False advertising

We googled an item which said it was in stock at the Farnham Surrey store.
We especially made an effort to travel 8 miles to get this particular item and when we got there and asked an assistant she replied no sorry we don't stock that item.
We told her according to the website you do. She said you can order and pay for it online then we would have to refund you as the item is discontinued
This is clearly advertising under false pretence and we wasted our time, effort and petrol money on a item you say you stocked which was in fact discontinued.

1. september 2024
Uopfordret anmeldelse
Homebase - Farnham-logo

Besvarelse fra Homebase - Farnham

Hi Sandra​, 

Thanks for your feedback. We’re sorry for any disappointment caused. Our online stock checker is provided as a guide only and would always recommend waiting for the confirmation email or reaching out to the store double check prior to making the journey. If you wish to discuss this further please reach out here - (https://help.homebase.co.uk/hc/en-gb/requests/new) and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Bedømt til 2 ud af 5 stjerner

still waiting on one item which was…

still waiting on one item which was ordered one hour after my first order, feel let down

15. august 2024
Homebase - Farnham-logo

Besvarelse fra Homebase - Farnham

Hi Malcolm,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and one of our Customer Escalations Team will be in contact shortly to get this sorted for you

Thanks,
Team Homebase

Bedømt til 3 ud af 5 stjerner

Staff were friendly and helpful

Staff were friendly and helpful. They had picked the wrong item. But changed it over quickly and apologised

28. juli 2024
Uopfordret anmeldelse
Homebase - Farnham-logo

Besvarelse fra Homebase - Farnham

Hi Karl,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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