Great friendly staff. Amanda is always smiling and happy to have a laugh with us at check out/customer service. Always nice to see people like her working in a customer service role as it makes for a... Se mere
Lokation
Skift lokationFarnham Retail Park, Guildford Road, GU9 9QJ Farnham, Surrey, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very easy, quick and straight forward thank you. Helped replace the Terratek one I had very quickly and I didn’t want to get a third Terratek pole hedge pruner (has a design flaw with its pole extensi... Se mere
You were offering 10% off in store but not online. I only realised when collecting item. I mentioned it to your member of staff who only commented “Oh!”. No offer was made to refund difference in pr... Se mere
Virksomheden har svaret
Very Helpful Service from Gary with regard to ordering bathroom ware, in The Farnham Branch, even though the job was a bit tricky, impressed with the treatment and service from all the staff in the sh... Se mere
Virksomhedsoplysninger
- Marked for byggematerialer
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Møbelforretning
- Havecenter
- Køkkenindretningsbutik
Om Homebase - Farnham
Skrevet af virksomheden
Homebase
Skrevet af virksomheden

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktoplysninger
Farnham Retail Park, Guildford Road, GU9 9QJ, Farnham, Surrey, Storbritannien
- 0345 640 7290
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 12 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Service
I was able to change the item I ordered with no fuss or bother. Excellent service.
Staff were great its terrible they are…
Staff were great its terrible they are going to lose their jobs shameful on the company
Great friendly staff
Great friendly staff. Amanda is always smiling and happy to have a laugh with us at check out/customer service. Always nice to see people like her working in a customer service role as it makes for a more pleasant experience for customers :) see you next time!!
Very pleasant lady behind counter
Staff very friendly and carried chairs…
Staff very friendly and carried chairs out to my car for me
Very easy.
Everything was easy, from ordering to collection. Polite and pleasant member of staff.
Very efficient service
Very efficient service
Will definitely use again
Powerbase pole hedge pruner
Very easy, quick and straight forward thank you. Helped replace the Terratek one I had very quickly and I didn’t want to get a third Terratek pole hedge pruner (has a design flaw with its pole extension in securing it and both went blunt too quickly on different hedges/shrubs).
experience today was extremely good
My experience today was extremely good, staff were friendly helpful and kind.
2 tier pricing - very poor service.
You were offering 10% off in store but not online. I only realised when collecting item. I mentioned it to your member of staff who only commented “Oh!”. No offer was made to refund difference in price. Very poor service!
Refund now applied- thank you

Besvarelse fra Homebase - Farnham
Rosie was a really lovely lady
Rosie was a really lovely lady, she was very talkative as she was putting my items through.
Good saving
Purchased Aftercut All in One Autumn Lawn feed. Good Saving - I had seen online that it was £3.20 off - and the Homebase had another 10% off everything.
Item was clearly displayed - but only showed the list price of £16 - not the £3.20 saving price of £12.80. However the till had the discount price + 10% off so only paid £11.52
I notice ONLINE Homebase is displaying this item under the wrong heading - It is not "Grass Seed" but "Lawn Feed"
Paints
Great service when having some paints mixed up after 8 brought in the tester to show him which has cost £4.50 , he forgot to give it back to me and the shop half an hour later says it isn't there, if it isn't then it's been stolen.!!

Besvarelse fra Homebase - Farnham
Easy using click and collect
Easy using click and collect, quick when I went to Farnham store to collect my chair, the lady was lovely and polite I would definitely shop again and use this service
Love using the click and collect…
Love using the click and collect service. I know that when I arrive, it's already for me and I know that I get what I needed. Just walk in and pick up. If I have any heavy item's, I'm offered assistance. Well done homebase.
The staff were super helpful and…
The staff were super helpful and friendly. Thanks!
Great friendly service
I went to click and collect my order and I was greeted with such a friendly welcome. I can’t remember the lady’s name but she should keep doing an amazing job.
Staff were really helpful and quick on…
Staff were really helpful and quick on getting my item
Everything I needed and service with a…
Everything I needed and service with a smile!!
Amanda was very helpful and pleasant.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







