Wrong items were picked for collection. But assistant in the shop were very helpful and got the correct items brought from store. I was only expecting to take a few minutes to collect order but obviou... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 1, Cuckoo Bridge Retail Park, Glasgow Road, DG2 9BF Dumfries, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I recently bought a garden shed from you. There were a few problems, due to my queries over confusing pricing, and delivery. Consequently the business took quite some time. However, the staff member,... Se mere
Customer service was not good. I was in to buy a gas barbecue which I tried to lift by myself but was unable to. Asked for assistance but non wad available according to staff member. I then suggested... Se mere
Virksomheden har svaret
The lady (Molly) who helped me with my click and collect order was very patient and kind. I was struggling with my phone to see the order and she went out of her way to sort it. Excellent customer ser... Se mere
Virksomhedsoplysninger
- Marked for byggematerialer
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Møbelforretning
- Havecenter
- Køkkenindretningsbutik
Om Homebase - Dumfries
Skrevet af virksomheden
Homebase
Skrevet af virksomheden
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktoplysninger
Unit 1, Cuckoo Bridge Retail Park, Glasgow Road, DG2 9BF, Dumfries, Storbritannien
- 0345 640 7175
4,7
Fremragende
122 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 43 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
“Outstanding Customer Service”
“Outstanding Customer Service”
I live in West Sussex, but the Dumfries Homebase had a product I needed and Thanks to the Manager Ken and Antonia my product is on its way to me 😁 Thank You 🙏🏾 so much Homebase Dumfries, you went above and beyond with your Customer Service and if I am ever in Scotland I will come in and Thank You personally 😊
Warm Wishes Maddy
19. februar 2024
Uopfordret anmeldelse
Staff member was very nice and efficient
11. februar 2024
Uopfordret anmeldelse
All as ordered
11. februar 2024
Uopfordret anmeldelse
Excellent Click and Collect service at Dumfries
I made the use of the click and collect service for the first time.
Received an acknowledgement that the two items were ready to collect within a few minutes of placing the order via text.
Excellent, friendly service when I went into the Dumfries shop to collect the paint.
9. februar 2024
Uopfordret anmeldelse
Click and Collect recommended.
We needed various items from Homebase. Normally we’d just pop in and have a browse, but we were short of time so decided to use their click and collect service. Super easy - a text to let us know everything was ready and no time at all when we went to collect. Super friendly staff member as well. Perfect,
4. februar 2024
Uopfordret anmeldelse
Online order pick-up
Quick and easy, staff were helpful and friendly.
24. januar 2024
Uopfordret anmeldelse
Lovely staff most helpful
10. januar 2024
Quick and easy click and collect.
Quick and easy click and collect.
Product great.
13. januar 2024
Uopfordret anmeldelse
Dumfries staff were very helpful
Dumfries staff were very helpful. Helped me with a very large, heavy item. I never would’ve been able to get it to the car or into the car without their help.
8. januar 2024
Uopfordret anmeldelse
Easy to view and helpful staff
5. januar 2024
Click and collect service..
Ease of availability .... 1 hour on click & collect. Item was waiting when I arrived. Customer service lady was so pleasant and helpful,
Five stars all round..
18. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Dumfries
Hi Alison,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
No hassle click & collect
Lights up,looking good.Great bargain at half price.
16. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Dumfries
Hi Tricia,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Ordered insulation by click and collect…
Ordered insulation by click and collect service, paid online, husband picked it up, all ready and waiting no hassle, now up in the loft!
3. december 2023
Besvarelse fra Homebase - Dumfries
Hi Patricia,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Had all items that were ordered and was…
Had all items that were ordered and was kept informed on everything
2. december 2023
Besvarelse fra Homebase - Dumfries
Hi MARGARET,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Besvarelse fra Homebase - Dumfries
Hi June,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Friendly helpful staff.
5. december 2023
Besvarelse fra Homebase - Dumfries
Hi Mrs,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Good service is the only reason I have…
Good service is the only reason I have given any stars ...extremely poor product but I had already used it and needed it so couldn't return it. Xmas tree stand..very poor .far too narrow to fit most tree trunks and wouldn't keep any straight.
3. december 2023
Besvarelse fra Homebase - Dumfries
Hello Julie,
Thank you for your review, we're sorry you were disappointed by our product.
Team Homebase
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.