Wrong items were picked for collection. But assistant in the shop were very helpful and got the correct items brought from store. I was only expecting to take a few minutes to collect order but obviou... Se mere
Virksomheden har svaret
Unit 1, Cuckoo Bridge Retail Park, Glasgow Road, DG2 9BF Dumfries, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Wrong items were picked for collection. But assistant in the shop were very helpful and got the correct items brought from store. I was only expecting to take a few minutes to collect order but obviou... Se mere
Virksomheden har svaret
I recently bought a garden shed from you. There were a few problems, due to my queries over confusing pricing, and delivery. Consequently the business took quite some time. However, the staff member,... Se mere
Customer service was not good. I was in to buy a gas barbecue which I tried to lift by myself but was unable to. Asked for assistance but non wad available according to staff member. I then suggested... Se mere
Virksomheden har svaret
The lady (Molly) who helped me with my click and collect order was very patient and kind. I was struggling with my phone to see the order and she went out of her way to sort it. Excellent customer ser... Se mere
Skrevet af virksomheden
Skrevet af virksomheden

Unit 1, Cuckoo Bridge Retail Park, Glasgow Road, DG2 9BF, Dumfries, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 14 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A massive thank you to Annabelle in the Dumfries store. Excellent service from start to finish.
The lady (Molly) who helped me with my click and collect order was very patient and kind. I was struggling with my phone to see the order and she went out of her way to sort it. Excellent customer service.
Quick online Click & Collect service
Items ready on a trolley by the door!
Annabella looked after us in the paint department.
5 out of 5.
Ask for Annabella if you need help.
Celia
Phil H was a great help in Dumfries Homebase! Friendly, polite and helpful as always.
Items ready for collection .assistant very polite .
Many thanks to Phil for his efficiency, carefully mixing several tins of paint.
And huge thanks to Annabella for excellent advice on colour and artistic possibilities - and help to get the paint into the car.
I wanted to write two separate reviews but Trustpilot wouldn’t let me.
Phil was very helpful and mixed the exact paints I asked for. He was friendly and allowed me to collect a few other items while he mixed the paint. It was very quick and easy.
I went in to to collect my order and was back in the car within 5 minutes.
The customer assistant was very friendly and gave first class service.
It was ready to collect when I arrived
Today I went in to the Dumfries store to have some paint mixed and was lucky enough to be served by Annabella.
She was so friendly and helpful. I wasn’t having the best day before I arrived at the store but after chatting with Annabella I left in a much better mood.
She also took her time to show me the colours and ensure I was happy with them etc.
We needed 4 pots of paint in custom colours. Phil came over just off us his lunch break and was really patient talking us through and checking everything.
One of the best instances of customer service I’ve ever had.
Anna Bella was extremely helpful and friendly. A perfect example for any staff member anywhere.
Easy. Paid for online, got an email when ready. Went to the collection point and was handed over what I'd ordered, in a box, for easy carrying. I'm pregnant and the lady offered to help me to the car. Excellent service!
Thank you to Phil who served me at the paint mixing area in Dumfries. He was friendly, helpful and informative. Thanks also to the manager who kindly gave me 20% discount because the paint is for New Abbey Primary. ☺️
While buying some paint the wife and I were very impressed by the help one of the staff gave us. Annabella was very attentive, polite and made us feel very much at home. Definitely 11 out of 10.
Lots of helpful advice and assistance from Phil selecting wheelbarrows and plants and carrying them out.
Phil helped us today at the paint mixing counter and was very helpful and friendly. My experience in the Dumfries store is almost always positive.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.