I returned a heavy item ( a bedroom chair) to the Belfast Store, Boucher Rd, on Tuesday evening. The young fella on the customer services desk watched as I struggled to carry the chair over to the c... Se mere
Virksomheden har svaret
Lokation
Skift lokationLaunton Road Retail Park, Launton Rd, OX26 4JA Bicester, Oxfordshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Required specific items and enquired with an assistant he directed me to both items. We’ll manage red and polite young man. At checkout we were served by Mary a cheery individual always smiling. Ask... Se mere
Super easy - all items in stock, all items ready to collect immediately. Nothing to complain about.
Website advertises you can collect 30mins before stated opening time on a Sunday. Store didn't open early for collections or browsing. Multiple staff acknowledged I was stood at the door abd refus... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Marked for byggematerialer
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Møbelforretning
- Havecenter
- Køkkenindretningsbutik
Om Homebase - Bicester
Skrevet af virksomheden
Homebase
Skrevet af virksomheden
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktoplysninger
Launton Road Retail Park, Launton Rd, OX26 4JA, Bicester, Oxfordshire, Storbritannien
- 0345 640 7212
4,6
Fremragende
91 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 47 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Click and Collect worked a treat!
I used their Click and Collect system for the first time. Some items were in stock, some not. Excellect system of communication to inform me when each part of my order was ready fot pick up. The staff in store were top notch, knowledgeable, and cheerful - a real pleasure!
24. januar 2024
Happy with item purchased
Would have liked a little help getting the rather heavy (for me) item of furniture on to the trolley. I was obviously struggling. The carton was ripped and had no end flap. When I queried this was told that “that was how it came in”. I asked for assurance that if it was damaged when I unpacked it, I would be able to claim a refund. This was agreed
11. januar 2024
Besvarelse fra Homebase - Bicester
Hi,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Excellent quality
Excellent quality. Very easy to assemble. Great value for money. Would highly recommend this product. Comfy and very sturdy. From start to finish quick and efficient service. Great work from the Bicester Team. Thank you Homebase
27. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Bicester
Hi Denise,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Speedy and easy
15. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Bicester
Hi Adrian,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Click and Collect process very quick…
Click and Collect process very quick and easy to use. Stock was available as soon as I arrived
13. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Bicester
Hi JD,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Great Service in the tills and great…
Great Service in the tills and great prices on the Xmas stock I bought
13. december 2023
Uopfordret anmeldelse
Besvarelse fra Homebase - Bicester
Hi John,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Transaction went well, but open the customer toilet please...
Click and collect worked seamlessly, and purchased another item at the same desk. Employee was very helpful. Disappointed that the customer toilets are now kept locked. As a person living with Crohn's disease, I really needed the toilet but had to drive to Tesco on the other side of town to use one.
5. december 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.