I returned a heavy item ( a bedroom chair) to the Belfast Store, Boucher Rd, on Tuesday evening. The young fella on the customer services desk watched as I struggled to carry the chair over to the c... Se mere
Virksomheden har svaret
Lokation
Skift lokationLaunton Road Retail Park, Launton Rd, OX26 4JA Bicester, Oxfordshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Required specific items and enquired with an assistant he directed me to both items. We’ll manage red and polite young man. At checkout we were served by Mary a cheery individual always smiling. Ask... Se mere
Super easy - all items in stock, all items ready to collect immediately. Nothing to complain about.
Website advertises you can collect 30mins before stated opening time on a Sunday. Store didn't open early for collections or browsing. Multiple staff acknowledged I was stood at the door abd refus... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Marked for byggematerialer
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Møbelforretning
- Havecenter
- Køkkenindretningsbutik
Om Homebase - Bicester
Skrevet af virksomheden
Homebase
Skrevet af virksomheden
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktoplysninger
Launton Road Retail Park, Launton Rd, OX26 4JA, Bicester, Oxfordshire, Storbritannien
- 0345 640 7212
4,6
Fremragende
91 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 14 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Super easy
Super easy - all items in stock, all items ready to collect immediately. Nothing to complain about.
24. november 2024
Uopfordret anmeldelse
Click and collect was great
Click and collect was great, super easy and convenient. Would do again! Homebase Bicester seemed to have everything I needed over the closer-to-me Banbury stores.
8. november 2024
Uopfordret anmeldelse
Good quick efficient service…product as…
Good quick efficient service…product as described exactly what we wanted
7. november 2024
Uopfordret anmeldelse
We got what we wanted
We got what we wanted - when we wanted it !
5. november 2024
Uopfordret anmeldelse
Easy to order and collect and in the…
Easy to order and collect and in the car in two minutes. Fingers crossed it’s as easy to put together!
3. november 2024
Uopfordret anmeldelse
Better late
Placed the order for collect on store. I was running late and got there 10 minutes before closing. The staff were wonderful and assured me my order was ready to go.
2. november 2024
Uopfordret anmeldelse
Excellent Quick Service
Excellent service goods ready in less than an hour
29. oktober 2024
Uopfordret anmeldelse
Collecting made easy
Love the fact I can collect in store when I’m on a busy. Day. Staff very friendly in the Bicester store.
Site so easy to use
21. oktober 2024
Uopfordret anmeldelse
Staff were very friendly and collection…
Staff were very friendly and collection was very easy. Item was waiting for me at desk
15. oktober 2024
Uopfordret anmeldelse
Bad Organisation of Stock
Went to pick up - wrong one picked - checked warehouse 26 should be in according to website - could not find - about to have refund - guy on a ladder found the box on a shelf close to display - obviously not put out - need a bit more organisation- did click and collect to quicken it as in a rush - obviously did not work!!!
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Homebase - Bicester
Hi Gayle,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Mary dealt with my order very promptly…
Mary dealt with my order very promptly & politely.
10. september 2024
Uopfordret anmeldelse
Easy ordering and collection. Mary great assistant
10. september 2024
Uopfordret anmeldelse
Mary - Bicester store
Store - 000159 Bicester
04/09/24
Operator 026326
Mary
Super service from Mary. I was returning some paint samples and an error occurred so she had to start again. Her manner was perfect, she engaged me into the process, she was professional but also warm and friendly. A very nice shopping experience. Thank you Mary.
4. september 2024
Uopfordret anmeldelse
Mary who served me was very helpful and…
Mary who served me was very helpful and very offered me help that load my van.
3. september 2024
Uopfordret anmeldelse
Great price
Great price, easy to order and quick pickup time. Perfect
30. august 2024
Uopfordret anmeldelse
Always a pleasure to visit this store…
Always a pleasure to visit this store and the click and collect makes it easy if you're in a hurry.
30. august 2024
Uopfordret anmeldelse
Good shopping experience.
Good shopping experience.
Ordered garden reclining beds for garden, great price in the sale.
Delivered to store on the day it said they would be, text to confirm they were ready for collection as well.
17. august 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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