We did have some issues with the first product that we received. However, I contacted customer service and they were very helpful getting the problem resolved. We flew the new drone for the first time... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Batteries never got out of customs in China. Wouldn’t refund purchase even at 5 weeks late and multiple emails telling me to be patient. Then told me to contact US postal service to change destination... Se mere
Virksomheden har svaret
The order took awhile to get here, presumably because it was coming from China. The parts I needed to repair my HS360S were exactly what I needed and was able to install them myself.
I love my Holystone drone. I ordered extra batteries. Werent in country but came faster than expected
Virksomhedsoplysninger
Skrevet af virksomheden
To share the joy of flying a drone and exploring the wonderful world, Holy Stone provides high-quality quadcopters also drones with camera.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rear right arm replacement
The part I ordered was perfect condition and in good packaging. The only gripe I have is that it took for freaking forever to get it. It would also be great if it were just plug and play. Having to solder the wires to the boards isn’t easy. I’m a sheet metal worker not an electrician. I wasn’t able to solder directly to the boards due to the silicone covering the place to be soldered. I stripped the tiny wires back and connected them, then I put heat shrink on and stuffed them back in the body. All in all the shipping sucks but I’m back flying now. Thanks
I bought this drone
I bought this drone, and after using it for the second time, the front left motor failed. I ordered a replacement motor and installed it. However, after the installation, during the test flight, the rear right motor failed after only one minute of flying.
Now I would have to order another replacement motor, but I won't. I'd rather throw this drone away and buy a better brand instead.
I hope Holy Stone improves the quality of its products in the future. After all, drones are generally expected to fly for more than one minute without staging a mechanical protest.
We have you covered.
The company Holy stone has very great customer service. When I ŵould send in a problem, Holy stone responded with in a ten hour window.
Prompt service
I received prompt service for my order and timely delivery. I didn't encounter any problems.
Good customer service
Returned emails and provided help in obtaining new battery and offering advice in the storage of the battery. Order new battery and was shipped quickly and came ahead of schedule
The constant tracking and updates from…
The constant tracking and updates from purchase to delivery was great.
Everything is great
Everything is great, I learned about my battery maintenance and also my new batteries arrived already.
Great products and support from Holy Stone
My experience with Holy Stone has been nothing but positive. I have purchased multiple drones from them and have had very few issues. In the rare instances where I have had issues, support has been quick to provide guidance and even a replacement when required. Their prices are fair and support is top-notch!
alles gut angekommen
Replacement controller arrived really…
Replacement controller arrived really quick. Note to self -- remove batteries before you stoe your drone. Set right up, with no problems. Back to droning with my buddy, locally. Thanks Again !
Sehr enttäuschend – Rückgabe nicht kundenfreundlich
Ich bin mit diesem Kauf sehr unzufrieden. Mir wurde ein falsches Teil geliefert bzw. ich habe das falsche Teil bestellt und möchte es zurückgeben. Für die Rücksendung wurden mir jedoch 8 Euro berechnet, was ich nicht akzeptabel finde.
Nach EU-Recht habe ich das Recht, die Ware innerhalb von 14 Tagen ohne Angabe von Gründen zurückzugeben. Daher erwarte ich eine kostenlose Rückgabe oder zumindest eine angemessene Lösung.
Außerdem ist das tatsächlich benötigte Teil (Untergehäuse / Lower Shell) in Ihrem Shop überhaupt nicht verfügbar, was die Situation zusätzlich erschwert.
Ich bitte um eine schnelle Klärung und eine faire Lösung.

Besvarelse fra Holy Stone
Replacement Motor
I ordered a new motor from holy stone direct after the motor on my drone broke, the motor arrived before it was due and installation was fairly straight forward due to the official tutorial on YouTube
Outstanding customer service
I had trouble after 3 5 foot high tries with my new drone, the camera at first worked, after slight hard landing, the camera no longer worked. Holystone worked with me, asked me to try several things to get it to work to no avail and is sending a replacement drone. Also the controller of said drone did not hold a battery charge for long, so HolyStone sent a new controller. i feel they went above and beyond in customer service
I have a few holy stone drones and have…
I have a few holy stone drones and have tried most of their flag ship drones I currently have the hs900 and the hs900pro two very good drones the pro has a better camera but the original 900 also isn't too shabby I find holy stone drones to be pretty stable have never had really any fly aways with any of mine. All around holy stone is a really good company, and they are for the consumer they have helpd me out souch I am friends with them you don't find that person a connection with most companies great customer service and very nice people too. It's a really good company and really good drones. I won't fly any other brand I'm loyal to them I highly recommend holy stone drones. Budget friendly and stable. Good products.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







