We did have some issues with the first product that we received. However, I contacted customer service and they were very helpful getting the problem resolved. We flew the new drone for the first time... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Batteries never got out of customs in China. Wouldn’t refund purchase even at 5 weeks late and multiple emails telling me to be patient. Then told me to contact US postal service to change destination... Se mere
Virksomheden har svaret
The order took awhile to get here, presumably because it was coming from China. The parts I needed to repair my HS360S were exactly what I needed and was able to install them myself.
I love my Holystone drone. I ordered extra batteries. Werent in country but came faster than expected
Virksomhedsoplysninger
Skrevet af virksomheden
To share the joy of flying a drone and exploring the wonderful world, Holy Stone provides high-quality quadcopters also drones with camera.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beginners delight
I'm a beginner, so the HS360S suits me fine. So far, so good. The customer support and tuition is spot on.
Excellent responses to enquiries I…
Excellent responses to enquiries I made. Good advice and idea of time span to receive a replacement battery.
Drohne ist gut zu bedienen und…
Drohne ist gut zu bedienen und funktioniert einwandfrei, der Gimbalschutz könnte die Anbringung verbssert werden damit sie leichter sich schließen und öffnen kann.
Issues with HolyStone OEM battery quality
4 OEM batteries that came with 2 drones, had limited hours of usage, were always charged with the OEM chargers supplied, but all 4 batteries are now too swollen to insert/remove and of course should not be used anyway. I reached out to HolyStone "Support" and my inquiry was not even acknowledged.

Besvarelse fra Holy Stone
Kundensupport nicht mehr O.K und keine gutes Produkt
Hatte Anfangsschwierigkeiten mit einer HS 175D, die aber vom Kundendienst vollkommen und professionell erledigt wurden. Hier ein Dank an Brenda.
Ich habe diese Drohne dann auf eine HS 720G getauscht. Die Videoaufnahmen waren zwar deutlich besser, aber die versprochene Reichweite von einem Km werden absolut nicht gehalten. Und dieses Wochenende hat sie leider bei einer Entfernung von nicht mehr als 500m die Verbindung verloren. Alles auf dem Display am Handy und der Fernbedienung war rot und hat geblinkt und gepiepst und sie war nicht mehr wieder gesehen. Habe noch einige Minuten versucht sie zu orten. Leider ergebnislos. Nun bin ich am überlegen, ob ich nicht eine vom bekannten Marktführer nehme......
Hallo Holy Stone Team,
vielen Dank für Eure Rückmeldung auf meine Bewertung. Ich habe mich, wie von Ihnen vorgeschlagen, bereits direkt per E-Mail an Ihren Kundensupport gewendet.
Leider habe ich bisher noch keine Rückmeldung oder Antwort auf meine E-Mail erhalten. Ich würde mich freuen, wenn Sie mein Anliegen prüfen und sich kurzfristig bei mir melden könnten.
Viele Grüße,
Christoph

Besvarelse fra Holy Stone
Great customer support!
Sent the wrong propellers, but handled it amazingly. Immediate apology, full refund, and told me not to worry about shipping the wrong items back. Great customer support!

Besvarelse fra Holy Stone
Good Business
The company has great customer service and they resolved my issues promptly. I'm great full and satisfied. Thank you
U sent me the wrong charger I order…
U sent me the wrong charger I order what your website told me was a match waited 2weeks for the wrong charger and now I still cannot fly drone so now I have to send back to u and wait another 2 weeks to get charger
You send me wrong spare part!!!
Terrible Drone Experience and Replacement Parts
Drone does not calibrate well and always drifts no matter how much you try to fix it
even with no wind. It is crap. Eventually the terrible calibrations caused it to fly into a wall and the drone arm broke and I had to buy a whole new arm assembly.
I bought that and they didn't send instructions or include any pre-buying warning that replacing it would require soldering (yes you heard me right... soldering the wires onto the internals of the unit).
Terrible Chinese crap that I would never recommend to anyone ever. Honestly I wish I could return the whole thing.
Shopping was easy and informative.
Great product. Very detailed product descriptions. Fast shipping. Will purchase from again!
I have my HS200 since 2016
I have my HS200 since 2016. It works great in perfect conditions. I needed a new transmiter; I was very happy Hoy Stone still have it. Now is in my hands just in 10 days. TKS
I still don,t have my product
It took awhile to get my batters as…
It took awhile to get my batters as always holy stone delivers. Even though most of the drones I have purchased have been low quality holy stone has always been there to help anyway the can. If they have a really good drone I wish they would send it to me to try and change the way I think of them I won't buy a new one I'm afraid of it flying away and loosing it. A good drone won't do that. Thank you again holy stone for always having the best service and always for reaching out your are the best in that area I think. Ha a good day my friend.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







