Bought my daughter the Rumi Funko Pop & had it delivered to my local store. Website was easy to use, received email updates & the staff were polite & helpful when we came in to collect it. Positive ex... Se mere
Virksomheden har svaret
Lokation
Skift lokation176-178 High St, SO14 2BY Southampton, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've been buying kpop albums(cds) from Hmv for a while now. Until recently it has been easy to find in store as well as new releases. My last 2 visits have been frustrating as it has moved within the... Se mere
Virksomheden har svaret
I had purchased 'Unforgotten' series 1 to 4, but neither I nor the assistant realised that the case did not contain any discs and was merely a display case. Fortunately I had kept the receipt and Harr... Se mere
Virksomheden har svaret
From the moment I asked the sales assistant about my enquiry, he was so helpful. Very informative. Friendly. My daughter has learning difficulties and said sales assistant was so gentle and helpful. H... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Southampton
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
176-178 High St, SO14 2BY, Southampton, Storbritannien
4,7
Fremragende
280 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Polite attentive service
Polite attentive service - nothing was too much trouble for the HMV colleague
31. maj 2024
Besvarelse fra hmv (UK) - Southampton
Hi Nicky
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good Sale of 50% off all great albums…
Good Sale of 50% off all great albums well worth going through all the pages. Prompt delivery by the post office and not left on door step like most other delivery companies
8. maj 2024
Besvarelse fra hmv (UK) - Southampton
Hi stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Southampton
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
good communication
3. maj 2024
Besvarelse fra hmv (UK) - Southampton
Hi Malcolm
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service from 'Shep' in store
Excellent service from 'Shep' in store, highly recommended. Thank you.
16. april 2024
Besvarelse fra hmv (UK) - Southampton
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I perched an LP it has a bad mark on…
I perched an LP it has a bad mark on one side. The staff where great at getting a replacement ordered in.
31. marts 2024
Besvarelse fra hmv (UK) - Southampton
Hi stephen
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Get most of my records from here
Get most of my records from here. Always love to browse and find albums I love
27. marts 2024
Besvarelse fra hmv (UK) - Southampton
Hi Evan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great store!
Store was well laid out, tidy and the staff member who dealt with my click and collect was friendly, professional and efficient - Southampton store is an absolute credit, and it's so great to have a HMV back on our high Street!
23. marts 2024
Besvarelse fra hmv (UK) - Southampton
Hi Taymar
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Southampton
Hello,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Southampton
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Southampton
Hi IOAN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My order came very quick and I was…
My order came very quick and I was happy because it was birthday presents for my granddaughter, very pleased with your service 😀
12. marts 2024
Besvarelse fra hmv (UK) - Southampton
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click & Collect Yes I was served by a very helpful…
Yes I was served by a very helpful young man - it took just a few minutes - all served with a smile
Many thanks
Ann Phillips
27. februar 2024
Besvarelse fra hmv (UK) - Southampton
Hi ANN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Southampton
Hi Debbie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I recently lost my mother
I recently lost my mother, at a great age of 98. And she served in the WW2 on radar plotting planes throughout the campaign and battle of Britain. I ordered an old film that she appears in called Angels one five.
So thank you very much.
23. februar 2024
Besvarelse fra hmv (UK) - Southampton
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service
5. februar 2024
Besvarelse fra hmv (UK) - Southampton
Hello Michael
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;)
Very helpful assistant and helping me…
Very helpful assistant and helping me out with the CDs and DVD that I required.
2. februar 2024
Besvarelse fra hmv (UK) - Southampton
Hi Keith
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
On line purchase not right for me
I was not aware of the exact timescale and how complicated it would be, to just save £2 on this purchase. When I went to try and purchase an identical box set in the shop that I was due to collect the one I had ordered from online, I was told that would not be possible. I won't be planning to use HMV online again. Just easier to go to the shop and buy it over the counter for me.
13. januar 2024
Besvarelse fra hmv (UK) - Southampton
Hello Ian
Thanks for leaving us a review!
We were sorry to hear that there was a delay fulfilling your order. Please be advised that our Click & Collect service is fulfilled using stock from our warehouse, not the store; apologies for any confusion and disappointment caused as a result of this. We do, however, operate a Ring & Reserve service that can check an item's availability in your local store and reserve it for you, which you may find helpful. Thank you for your feedback and we hope to see you again soon.
Friendly staff
Had to order in-store a game for my son as he had gift cards to use. Simple process in store, friendly staff and received the game in 2 days at home.
11. januar 2024
Besvarelse fra hmv (UK) - Southampton
Hello Emma
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A very helpful staff member in your…
A very helpful staff member in your Southampton store helped with an online order which I then collected from Swindon. Very simple and very good service. Email updates also regular and quick.
5. januar 2024
Besvarelse fra hmv (UK) - Southampton
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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