Item was despatched very quickly and I was kept fully informed of the delivery. Very good customer service in store, when I collected the item.
Virksomheden har svaret
Lokation
Skift lokationUnit C: Unit 95 Consec Victoria Centre, NG1 3QE Nottingham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The vinyl record was really easy to order and pay for online. It arrived really quickly into the store I had requested for it to be delivered to, think from placing the order to picking it up it too... Se mere
Virksomheden har svaret
Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... Se mere
Virksomheden har svaret
I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Nottingham
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit C: Unit 95 Consec Victoria Centre, NG1 3QE, Nottingham, Storbritannien
4,6
Fremragende
405 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to order on line
Easy to order on line. I collected from the store which was problem free.
3. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Damaged
No problem whatsoever until I collected my parcel from hmv to find the CD damaged
3. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Chloe
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
i popped into your store in Nottingham…
i popped into your store in Nottingham on a day trip from Wisbech Cambridgeshire
for the Christmas market, wonderful day
the hmv member of staff couldn't have been more attentive and he found what i had been searching for for months, "The Trap" a 1966 film
He advised it could be shipped to my address or i could collect it in store at hmv in kings Lynn Norfolk which i chose to do as its only a few miles from me
thank you to all
1. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Jennifer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Nottingham
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great friendly staff who go out of…
Great friendly staff who go out of their way to help. Been shopping there for years.
20. november 2025
Besvarelse fra hmv (UK) - Nottingham
Hello customer!
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful staff
Very helpful staff, spent time to help me order an item, didn't feel rushed or anything inconvenience.
16. november 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Lisaduncombe
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I recently made another purchase online…
I recently made another purchase online using the Click and Collect option. As ever, the process was straightforward from start to finish, including collection in Nottingham.
14. november 2025
Besvarelse fra hmv (UK) - Nottingham
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
So we’re supposed to meet D-Block…
So we’re supposed to meet D-Block Europe unfortunately it got cancelled which is unacceptable. I don’t know why HMV couldn’t put the people that paid to see them in Nottingham. Just tell us to go to Birmingham on the Monday to see them because otherwise people have to pay over £300 to meet them and for some people or they wanted us to meet them
18. november 2025
Besvarelse fra hmv (UK) - Nottingham
Hello Kian
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
I was able to pick up special edition…
I was able to pick up special edition films I was waiting for and staff were kind and helpful
15. november 2025
Besvarelse fra hmv (UK) - Nottingham
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First class service!
Very helpful staff dealt with a slightly difficult request. Excellent service!
13. november 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great choice of Blu-ray/Dvds
Great choice of Blu-ray/Dvds,i got a great offer with my purchase and got free delivery which came earlier than expected so I'm very happy
10. november 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Anita
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Nottingham
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Called instore & ordered an item for…
Called instore & ordered an item for instore collection.
Whole process was effortless.
Thanks to Elle the assistant in HMV Nottingham. /
7. november 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Product arrived on release date on…
Product arrived on release date on store. I received email confirmation. Product in perfect condition.
3. november 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Richard
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Nottingham
Hi Kath
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Nottingham
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A VALUED CUSTOMER
I am seen as a valued customer and do not always have to approach the staff for any queries as they are very polite and observant and will greet me when seen. My email address is well known to them so unless i say otherwise they will create my receipt online without any fuss. The running joke with all of them is that i am well known for making a purchase almost everytime i visit the store which is daily.
1. november 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Patrick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent assistant at fop
Excellent assistant at fop, really interested in helping find what I wanted and extremely pleasant throughout. The goods arrived safely and promptly. The experience was at FOP Nottingham.
21. oktober 2025
Besvarelse fra hmv (UK) - Nottingham
Hi James,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Nottingham
Hi Jonathan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Online order - Not Received
Placed an online order for the Legends Z-A game in plenty of time to hopefully receive this in store on the release date. Received an email advising this had been despatched. The order has still not arrived in store after 5 working days, and have received no further communication or any updates. I went into the store and was advised the store do not hold stock of games, and to await for the order to arrive in store. I ended up ordering from Argos on the release day, and collecting this within an hour of ordering and it was significantly cheaper.
21. oktober 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Samuel
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
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