Item was despatched very quickly and I was kept fully informed of the delivery. Very good customer service in store, when I collected the item.
Virksomheden har svaret
Lokation
Skift lokationUnit C: Unit 95 Consec Victoria Centre, NG1 3QE Nottingham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The vinyl record was really easy to order and pay for online. It arrived really quickly into the store I had requested for it to be delivered to, think from placing the order to picking it up it too... Se mere
Virksomheden har svaret
Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... Se mere
Virksomheden har svaret
I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Nottingham
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit C: Unit 95 Consec Victoria Centre, NG1 3QE, Nottingham, Storbritannien
4,6
Fremragende
404 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I always like shopping in hmv friendly…
I always like shopping in hmv friendly staff always helpful.
11. januar 2026
Besvarelse fra hmv (UK) - Nottingham
Hi Jermaine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good customer service
17. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Jo
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect is always so easy and…
Click and collect is always so easy and staff are always helpful
4. september 2025
I love HMV
I love HMV
There stuff is top quality and there delivery is always on time!
2. januar 2026
Besvarelse fra hmv (UK) - Nottingham
Hi Jan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order was done professionally
Order was done professionally, and item was soon delivered.
31. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hello Carl
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Click & collect
Ease of ordering, quick delivery to store,pleasant and helpful staff
25. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Overall staff from the store to updates…
Overall staff from the store to updates when my delivery should arrive kept informed every step of the way.
26. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Kelly,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fine buying experience
Easy to order, was kept up to date regarding my order and the delivery time to the store was timely.
26. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Nicola
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Slight delay with order arriving but…
Slight delay with order arriving but was able to collect, without hassle, from store - post free.
19. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Gareth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Nottingham
Hi Miss
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Placed order 3rd December for store…
Placed order 3rd December for store collection. Had email to say it has been despatched on the 8th. Still waiting and it's the 19th. Very poor service and communication
19. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Emma
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Good friendly service in the store
14. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi JST
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very easy to get what I wanted
Very easy to get what I wanted. Nice people very helpful.
The assistant was new to the job and did very well.
2. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Served in a timely and efficient manner.
I did not have to wait long to be served. My reserved item was soon located.
10. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Melvyn
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service in store and online
Great service in store coupled with great packing from the online order. HMV is my favourite retailer, they never disappoint.
8. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Philip
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order online. Very pleasant man served me on collection
Easy to order online
4. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hello SHEILA
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
His Masters Voice is Our Music Voice of choice
I’ve always shopped at HMV and will always shop at HMV, for my music as it’s relaxed and staff know there stuff
3. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were friendly and welcoming…
The staff were friendly and welcoming and it was very quick and easy
5. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Poor customer service and no notification of delays
I placed a small order of 4 mystery pin boxes on 29/11/2025. Delivery is listed as Royal Mail 24hrs tracked (obviously not taking into account the weekend - I'm well aware of that).
Fast forward to now and I have contacted customer service as my order still hasn't even been dispatched, let alone will be delivered within 24hrs.
Customer service have been awful and can only advise me that my order will be dispatched "soon" and can't give me any time frame. Very unhelpful when I need to decide whether or not to buy them somewhere else. They said that they notify all customers when orders are delayed, to which I was never notified, and said it was down to a "rare technical error" which can happen sometimes. Very convenient HMV! I'd have no issues with the delay if they kept their customers informed and had a time frame on it, but no, it's the customers job to find out for themselves.
All around a terrible service, customer service is useless and won't log any complaints. I will never be shopping online with HMV again. Can't be trusted.
4. december 2025
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Nottingham
Hello,
Thank you for your feedback and we apologise for the delay with your order.
Please note that your order has been placed via our TRACKED48 postage option which as per our delivery & returns section is a 2-5 working day delivery following dispatch. Additionally whilst we aim to dispatch within 24 hours unfortunately we are experiencing some delays at this time. We can see this is due to be on its way soon and thank you again for your continued patience.
Pre order kept me well informed arrived…
Pre order kept me well informed arrived safe and sound. On time
1. december 2025
Besvarelse fra hmv (UK) - Nottingham
Hi Jason
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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