Visited my local store to collect an order I had made via online service. Whilst visiting I purchased an extra vinyl to add to my collection. Staff are always friendly with helpful advice. This is why... Se mere
Virksomheden har svaret
Lokation
Skift lokation33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dislike the fact you pre order yet have to wait until an email to say its ready, yet the album is on the shelf on day of release.
Virksomheden har svaret
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Se mere
Virksomheden har svaret
Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Middlesbrough
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Storbritannien
4,6
Fremragende
280 anmeldelser
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HMV is always a lovely store to visit.
HMV is always a lovely store to pop into. Lovely atmosphere and friendly helpful staff. When placing an order it will always come very speedy. And you have alot of different things to browse catering to individual likes.
31. maj 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hello Dev
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to place an order
Easy to place an order, swift reply and quick notification when available to collect. Very good customer service instore.
31. maj 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hi Joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Thd package arrived promptly and on time
15. maj 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hi Scott,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Middlesbrough
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member was extremely…knowledgeable and brilliant customer service skills!
The staff member was extremely knowledgeable about the music artist. They were also very customer focussed. :-)
28. april 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hi Deborah
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Middlesbrough
Hi Lawrence
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
No one answers calls to the store
Your staff made it clear that despite having a telephone number listed as a contact number lt is NEVER answered. I had a stock reply to my query. No point in referring to it again. I’ll buy future purchases from other sources. What a shame that I should do this after buying from you for 50 plus years.
14. april 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hello Mr Rahman,
Thank you for leaving us a review. We're sorry to hear that you've had trouble getting in touch with your local store. Please be advised that this line cannot always be answered particularly if the store is busy and the staff are on the shop floor -- should you have any queries, we have a customer service line available 9-5 and a ring and reserve service for any stock queries. We hope this helps.
Great helpful staff 🎸🎸🎤🎤🕺🏼🕺🏼
9. april 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service.the staff know what…
Very good service.the staff know what they are talking about.ill be back.
20. marts 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hello Kevin
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Middlesbrough store and the colleagues you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Besvarelse fra hmv (UK) - Middlesbrough
Hi Julian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Middlesbrough
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great place 2 order albums
I ordered a gidle album their latest one and it came in perfect conditions I know I can always trust hmv for my albums I’ve been buying them since last year al in great conditions birthing Broken nothing missing and they deliver super fast like when I ordered my I feel gidle album I got it two days after I ordered it and that came in a perfect condition to
7. marts 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hi __
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The questions I asked were answered…
The questions I asked were answered really well and professionally…The orde I placed was delivered on time,and I was kept upto date.
14. marts 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hello Ian
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Middlesbrough store and the colleagues you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :)
Friendly staff beautiful set by…
Friendly staff beautiful set by performing artist - Amelia Coburn - little stress beforehand as I think you should allow option to purchase second ticket for plus one
12. marts 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hi WELHAM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and helpful staff
The staff are really helpful and friendly. Gordon helped us by taking us around the store to show us what stock HMV had in for what we were looking for. He did not rush us and was really knowledgeable and helpful. I would definitely go to HMV whenever I need music, videos or merch.
8. marts 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hi julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and efficient
From order to collection it was fast and efficient! The staff were friendly and I'd order again!
8. marts 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I would like to say a huge thank you…
I would like to say a huge thank you for the Disney stitch mug and a huge thank you to the staff at hmv
17. februar 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hi Laura
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery to store
Delivery to store which was quick and easy. Would definitely use this service again.
1. februar 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hi Luna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All good no problems
2. februar 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Middlesbrough store
Good selection of both new releases and back catalogues. Helpful, friendly staff.
28. januar 2024
Besvarelse fra hmv (UK) - Middlesbrough
Hi Tony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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