The staff at HMV shop in Middlesbrough were extremely helpful and knowledgeable. The communication of when to expect the Vinyl was great and was delivered on time in good condition. Have no hesitation... Se mere
Virksomheden har svaret
Lokation
Skift lokation33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Se mere
Virksomheden har svaret
The order took far too long to arrive and it came in separate parcels on different days!The store were far more helpful and therefore I will not order online from you again for an instore collection... Se mere
Virksomheden har svaret
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Middlesbrough
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Storbritannien
4,6
Fremragende
272 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra hmv (UK) - Middlesbrough
Hi Lesley,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Damaged package on arrival was the only reason he got a four
The only reason I give this a four is not HMV fault I wasn't happy with the way it was delivered from the royal mail the package came damaged the contents of ok fortunately not and I have spoke to the staff at my local HMV and have made them aware of this other than that it came on the day it was supposed to and I'm very happy with the product
17. marts 2026
Besvarelse fra hmv (UK) - Middlesbrough
Hi A
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Always well stocked shop and bonus to…
Always well stocked shop and bonus to find things reduced in sale. Plenty of time to browse through products
6. februar 2026
Besvarelse fra hmv (UK) - Middlesbrough
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It took to long for me to get a email…
It took to long for me to get a email to collect my item
1. februar 2026
Besvarelse fra hmv (UK) - Middlesbrough
Hi Thomas
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. Regards
Great helpful staff
2. februar 2026
Besvarelse fra hmv (UK) - Middlesbrough
Hi Gordan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Store and Great Staff
Really friendly helpful staff at the Middlesbrough branch. It's great to be able to visit a store and view items as well as have online purchases delivered there.
29. januar 2026
Besvarelse fra hmv (UK) - Middlesbrough
Hello Andrew
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Everything is perfect and a great…
Everything is perfect and a great perchase and delivered on time by royal mail.
20. januar 2026
Besvarelse fra hmv (UK) - Middlesbrough
Hello Alan,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Extremely helpful!
Extremely helpful with figuring out what photocards were available as well as what albums were available to purchase and order in, the team was lively bothe hen ordering and picking up what i bought!! Hats off to them :)
20. januar 2026
Besvarelse fra hmv (UK) - Middlesbrough
Hi Ash
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Middlesbrough
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Middlesbrough
Hi DAVID
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Middlesbrough
Hi Edward
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The lady that was able to find what cd…
The lady that was able to find what cd I was searching for was more than helpful and confirmed that it was available to order, I was able pay straight away and I received it only a few days later in perfect condition, thank you HMV
11. januar 2026
Besvarelse fra hmv (UK) - Middlesbrough
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Middlesbrough
Hi Ann
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Served by Wayne in the Cleveland…
Served by Wayne in the Cleveland Middlesbrough HMV. Returned my faulty turntable and he pointed me in the right direction for a new one in my budget. 10/10 service and a credit to HMV. Thanks again Wayne.
30. december 2025
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Middlesbrough
Hi Max
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good communication
27. december 2025
Besvarelse fra hmv (UK) - Middlesbrough
Hi Debbie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Top class service
Efficient staff from ordering for delivery into the store. Phone call received that item had arrived. Staff ensured that I was the person who had ordered item.
20. december 2025
Besvarelse fra hmv (UK) - Middlesbrough
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It's nice to be able to click and…
It's nice to be able to click and collect orders. Not everyone is in for deliveries that get dumped all over, or left on doorstep.
Also the members of staff so nice and polite.
19. december 2025
Besvarelse fra hmv (UK) - Middlesbrough
Hi Suzanne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good
The film is for my husband he's watched it on Netflix but then it got took off so I bought him the dvd.
19. december 2025
Besvarelse fra hmv (UK) - Middlesbrough
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Middlesbrough
Hi DIANE
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Delivery was very late
Delivery was very late. Box of item was creased and crushed. First pre order I've done and wasn't very good
15. december 2025
Besvarelse fra hmv (UK) - Middlesbrough
Hi Chris
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.