The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 1, Williamson Square, L1 1EJ Liverpool, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the... Se mere
Virksomheden har svaret
110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SH... Se mere
Virksomheden har svaret
I can't remember the last time I purchased from HMV. I ordered the latest album from Michael Ball OBE (GLOW). I collected from HMV Liverpool, but beforehand I rang and spoke to Geoff (same as my nam... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Liverpool
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 1, Williamson Square, L1 1EJ, Liverpool, Storbritannien
4,8
Fremragende
686 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
preordered straykids album
staff were really kind and served me quickly the album was perfect overall no complaints xx
26. november 2025
Besvarelse fra hmv (UK) - Liverpool
Hi mace
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Liverpool
Hi Kirsty
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service in store to…
Great customer service in store to locate the item we wanted, when not available no problem ordering in store to collect later in the week
3. december 2025
Besvarelse fra hmv (UK) - Liverpool
Hi Maggs
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Liverpool store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Liverpool
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Liverpool
Hi Marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon 🙂
Michelle
Customer Service Team
hmv.com
Besvarelse fra hmv (UK) - Liverpool
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Liz Liverpool
Order delivered on date I was expecting, great service, would purchase from this site again.
26. november 2025
Besvarelse fra hmv (UK) - Liverpool
Hi Liz
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
LP arrived on time into the Liverpool…
LP arrived on time into the Liverpool store as promised. Member of staff very helpful and friendly
25. november 2025
Besvarelse fra hmv (UK) - Liverpool
Hi Customer,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
staff very helpful and pleasnet
21. november 2025
Besvarelse fra hmv (UK) - Liverpool
Hi Kevin
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Liverpool store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Liverpool
Hi kerry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Liverpool
Hello Carol,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Liverpool staff amazing
Experience with HMV in the store was amazing. In the Liverpool store the staff member who helped us was amazing. I would of given a 5 star review but prices in hmv are very overpriced
21. november 2025
Besvarelse fra hmv (UK) - Liverpool
Hi Keith
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time
Have a great day!
Ordered in-store and the DVD was…
Ordered in-store and the DVD was available within a few days.
21. november 2025
Besvarelse fra hmv (UK) - Liverpool
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service instore was excellent.
21. november 2025
Besvarelse fra hmv (UK) - Liverpool
Hi KELM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Liverpool
Hi May
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Liverpool
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were super friendly and…
The staff were super friendly and helpful. The music books are amazing value.
17. november 2025
Besvarelse fra hmv (UK) - Liverpool
Hi Jim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff at Liverpool very helpful spent…
Staff at Liverpool very helpful spent time researching to find the items I wanted then got items delivered to my address
16. november 2025
Besvarelse fra hmv (UK) - Liverpool
Hi Angela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always good response from the staff and…
Always good response from the staff and excellent quality
14. november 2025
Besvarelse fra hmv (UK) - Liverpool
Hi Chris,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A convenient way to shop
I found all I wanted, as well as collecting an item I had ordered previously. A convenient way to take delivery of a bulky purchase without worrying about not being at home to receive the package. An opportunity to browse the CD racks and find some additions to my extensive collection at a competitive price.
14. november 2025
Besvarelse fra hmv (UK) - Liverpool
Hi Nigel,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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