Went to HMV and a few other stores to get some birthday presents for a relative. Darcie was behind the counter and served us not only once but twice as she pointed us in the direction of a present we... Se mere
Virksomheden har svaret
Lokation
Skift lokation11/13 Russel Way, Metrocentre, NE11 9YZ Gateshead, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have two HMV in relatively close proximity (Newcastle and Gateshead) and they’re my go to high street store if I want something in a hurry and prepared to pay for it - like my Beastie Boys Check Yo... Se mere
Virksomheden har svaret
I went in for some Topps Disney chrome boxes and the guy behind the counter was incredibly friendly and his service was really good.
Virksomheden har svaret
HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Gateshead
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
11/13 Russel Way, Metrocentre, NE11 9YZ, Gateshead, Storbritannien
4,8
Fremragende
288 anmeldelser
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First class
Have used HMV online for years now and visit the Metro Centre store fairly regularly. Excellent range of items and first class service when ordering online. Probably spent a good few thousand pounds on some great pre order items haha.
12. oktober 2024
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Gateshead
Hi Steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service as ever thank you hmv…
Great service as ever thank you hmv your doing brilliantly ❤️
14. september 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Craig
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Collected a order from store
Collected a dvd I had previously ordered in store. Staff were helpful and polite on each occasion
31. august 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Donna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Best Entertainment Shop around
Been shopping at hmv for decades and never fails to have impress, got the furiosa exclusive steelbook and it's incredible! Ordered in-store for home delivery as I had a gift card and the staff were excellent. Very quick delivery too.
Five stars 🌟
16. august 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great price, fast service.
Great price (best online), easy ordering with a fast click and collect service to local store.
13. august 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Pleasant and helpful staff
Pleasant and helpful staff, store tidy and organised just wished more vinyl were available instead of having to order online for delivery to the store or home.
27. juli 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Chris
Thank you for sharing your experience at the store. We pride ourselves on the range and variety of items that we offer our customers.
We constantly review and refresh the items we have available so we look forward to offering you even more choices soon! :-)
Good service
I was able to get the album I wanted. The store ordered it for me and it was promptly delivered.
22. juli 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They were customers
They were customers. Service was very helpful, very polite. With my father who was looking for certain films he would like to watch they were.
Talking for at least 20 minutes about different films.
Would highly recommend the stuff in the store.
21. juli 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Garry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff really helpful.
16. juli 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Gerard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Gateshead
Hi Eunice
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
I love receiving updates, on new albums,films and tech. Always keep me informed on postage. Packaging is pristine and secure
29. juni 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Aileen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The delivery was terrible
The delivery was terrible. Was told two days and it didn’t arrive until eight days after purchase. Not sure if it was hmv or the Royal Mail but was very dissatisfied with the lengthy delivery time
23. juni 2024
Besvarelse fra hmv (UK) - Gateshead
Hello,
Thank you for your feedback.
Your order was dispatched on 16/06/24 and delivered on 22/06/24 as per our standard delivery option which is 2-5 working days.
We do hope you enjoy your purchase.
Friendly assistant at till.
20. juni 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic staff and great advice
Ease of purchase, great price and fantastic discount. Having exclusive offers that suited my taste.
28. maj 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Gateshead
Hi Joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I walked into my local HMV just to look…
I walked into my local HMV just to look and what caught my eye were 2 Hank Williams CDs that I did not have saw a member of staff and she looked up the info about a third album that was not in stock and within 3 days a message caame through that it was ready for collection (that was quick)pleased to bits. I have not given them a spin up to nowbut will enjoy them when I get around tho them.
27. maj 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Mr Poyzer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Perfect.
Everything came perfectly packaged and easily accessible. Delivery was amazing , would recommend to others .
27. maj 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Taylor
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Click & Collect
I ordered this item (cd wallet) on click and collect but it was not available for collection soon enough - not on the same day or the day after. Therefore no longer needed as it was intended as travel storage for the 16th May. Notification email attached after flight departure.
If not in stock then site should state that.
22. maj 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Heather
Thank you for taking the time to leave us a review. Please be advised, Click & Collect orders are dispatched from our warehouse and sent to the store, usual delivery time is 2-5 working days. We can see you order was delivered two days after the order was placed. We do have a Ring & Reserve service who can check stock located in stores, they can be reached on 03333 230 667.
Kind regards.
Good service didn't have size in stock…
Good service didn't have size in stock so ordered one online and my purchase arrived quick.
19. maj 2024
Besvarelse fra hmv (UK) - Gateshead
Hi Alison
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Gateshead
Hi Michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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