Great customer service in store. Great customer service using online purchase and pick up from the store. Staff friendly and courteous. Happy.
Virksomheden har svaret
Lokation
Skift lokationUnit 57a, Frenchgate Shopping Centre, DN1 1ST Doncaster, England, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered The Drifter by the Soul Brothers Syndicate featuring Darrell smith vinyl single. It's taken over a month to arrive in store for pick up. Know it's not your fault, probably the pressing p... Se mere
Virksomheden har svaret
Never ordered items online before but the website was easy to navigate. I found what I was looking for fast, check out easy. The blue tooth record player is excellent value for money, going to be 1 ha... Se mere
Virksomheden har svaret
Initially when I'd pre order the cd, I was supposed to pick it up at the store, but the timing was a little off, as they were moving their premises, i had an email from them to tell me because of that... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Doncaster
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 57a, Frenchgate Shopping Centre, DN1 1ST, Doncaster, England, Storbritannien
4,7
Fremragende
171 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
staff service
23. februar 2024
Besvarelse fra hmv (UK) - Doncaster
Hi david
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service from member of staff…
Excellent service from member of staff in helping me find the item I was looking for
22. februar 2024
Besvarelse fra hmv (UK) - Doncaster
Hello D Crossland,
Thanks for this great review, we’re delighted to read your comments about our Doncaster store and we'll make sure to pass this on. We look forward to seeing you again soon!
Vinyl albums
Plenty of vinyls in stock at a reasonable price especially when there in the 3 for £55. I ordered them and with in 3 days they were here. Definitely will be ordering from them again
19. februar 2024
Besvarelse fra hmv (UK) - Doncaster
Hello Trevor
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered item came promptly as stated
Ordered item came promptly as stated, would definitely not hesitate to order again.
31. januar 2024
Besvarelse fra hmv (UK) - Doncaster
Hi Jeanette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service
15. januar 2024
Besvarelse fra hmv (UK) - Doncaster
Hi Andy
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Customer service
3. januar 2024
Besvarelse fra hmv (UK) - Doncaster
Hi Andre
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
GREAT OFFERS, GREAT SERVICE
Being able to purchase great offers as Christmas presents for my husband, and an easy exchange for a vinyl album that he already had
27. december 2023
Besvarelse fra hmv (UK) - Doncaster
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Doncaster
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy collection...
Easy collection, very friendly staff in store, just a shame all the ordered items were not available, still waiting for one...
15. december 2023
Besvarelse fra hmv (UK) - Doncaster
Hi Gary
Thanks for getting in touch with a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The service is 1st class.
I was well informed on the progress with my order and the delivery to my local HMV store was on time. The staff were very polite when I went to pick up the package which was really well and securely wrapped. I was in all very pleased with the whole service.
15. december 2023
Besvarelse fra hmv (UK) - Doncaster
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered a DVD on pre order arrived…
Ordered a DVD on pre order arrived before date given excellent service
Would recommend
15. december 2023
Besvarelse fra hmv (UK) - Doncaster
Hi Gail
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Doncaster
Hi Mr Lancaster,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were very helpful what I wanted…
Staff were very helpful what I wanted was not in the shop n they ordered it for me very helpful
25. november 2023
Besvarelse fra hmv (UK) - Doncaster
Hi margaret
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Doncaster
Hi Russell,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The young lady who searched online for…
The young lady who searched online for the Matrix funko I wanted to complete a set for my son's Christmas present. So friendly, efficient and it arrived so quickly. She went above and beyond
21. november 2023
Besvarelse fra hmv (UK) - Doncaster
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off. Please be assured that we will share your kind feedback with the Doncaster store.
See you soon :-)
Always had great service at HMV
Always had great service at HMV. I recently ordered a DVD box set which i did'nt think was available anymore, HMV got it me in a couple of days, amazing service. Also, all the staff at Doncaster are fantastic, helpful and friendly.
13. november 2023
Besvarelse fra hmv (UK) - Doncaster
Hi Philip,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Smooth easy transaction vinyl Single x2…
Smooth easy transaction vinyl Single x2 arrived safely packaged securely received on time
Communication great
Thamk you
9. november 2023
Besvarelse fra hmv (UK) - Doncaster
Hi Ann
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item not received and it was a pre…
Item not received and it was a pre order still not got it yet.costly for me to keep paying for car parking when the item still hasn't arrived at the shop but they had some on the shelves. Not happy at all
1. november 2023
Besvarelse fra hmv (UK) - Doncaster
Hi Tracey
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Besvarelse fra hmv (UK) - Doncaster
Hi peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Doncaster
Hi JOSEPH
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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