The staff members in both stores were very professional and ask clear conscience information to be able to complete the transfer of the item bought from the store in England to Nothern Ireland . They... Se mere
Virksomheden har svaret
Lokation
Skift lokation26 The Martlets, RH10 1ES Crawley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased a £10 mystery box, expecting delight and goodness to be inside. But instead, I was met with despair and disappointment in the form of a Harry Potter 9 card challenge that a 2 year old coul... Se mere
Virksomheden har svaret
The lady who served me went well beyond normal customer service .simply excellent. Manner service amazing 👏
Virksomheden har svaret
The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in. Delivery was slow but it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Crawley
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
26 The Martlets, RH10 1ES, Crawley, Storbritannien
4,6
Fremragende
145 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Still not received a email to collect…
Still not received a email to collect my pre order for the new pokemon legends za on switch
17. oktober 2025
Besvarelse fra hmv (UK) - Crawley
Hi Daniel
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Besvarelse fra hmv (UK) - Crawley
Hi Beverley,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The cobra blueray came very quick after…
The cobra blueray came very quick after ordering it
16. september 2025
Besvarelse fra hmv (UK) - Crawley
Hi Jerry,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In time, every time
On time, every time.
Very little fuss, you get what you want when you expect it, perfect
17. maj 2025
Besvarelse fra hmv (UK) - Crawley
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Crawley
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff are always very helpful and…
The staff are always very helpful and polite. If you cannot find what you are looking for they will go out of their way to help you and come up with the goods.
15. april 2025
Besvarelse fra hmv (UK) - Crawley
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Crawley
Hello Sam
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The online click and collect purchasing…
The online click and collect purchasing system works like a dream. Highly recommended.
9. april 2025
Besvarelse fra hmv (UK) - Crawley
Hi Nicholas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good communication from the store
Good communication from the store, very helpful staff and a good range of products.
6. april 2025
Besvarelse fra hmv (UK) - Crawley
Hi Kim
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fantastic service
1. april 2025
Besvarelse fra hmv (UK) - Crawley
Hi guy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff are always very helpful especial…
Staff are always very helpful especial when I can't find the product I'm after
22. marts 2025
Besvarelse fra hmv (UK) - Crawley
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Absolutely wonderful people
Absolutely wonderful people, very helpful and very nice service
17. marts 2025
Besvarelse fra hmv (UK) - Crawley
Hi MAGDELANA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing company
I always have a good experience with HMV. I have never had any problems & will continue to purchase from them.
7. februar 2025
Besvarelse fra hmv (UK) - Crawley
Hi Robin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I had a generally positive experience…
I had a generally positive experience with HMV Crawley. There were some minor hiccups, like delays in communication about my order and a small mix-up with my name. However, I was pleased with the follow-up service, including free home delivery when an item wasn’t initially available in-store. When everything arrived, it was perfect, and being able to collect from the store saved me postage. Overall, a good experience, just a few areas for improvement.
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Crawley
Hi Massimo
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Besvarelse fra hmv (UK) - Crawley
Hello R
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great choice of products
Great choice of products, music, tech and merchandise. Good deals. In the store it's like a treasure chest!
11. januar 2025
Besvarelse fra hmv (UK) - Crawley
Hi Nathalie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
staff are friendly and helpful
staff are friendly and helpful, when i could not find a bluray in the shop they had a look as well and could not find it either , so we ordered both as it was a 2 for £30 deal
10. januar 2025
Besvarelse fra hmv (UK) - Crawley
Hi Neville
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Present for wife arrived in time
I ordered this on impulse for the wife as an extra Christmas present.
Pleased to say it arrived in time. Thanks.
24. december 2024
Besvarelse fra hmv (UK) - Crawley
Hi Clive
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Crawley
Hello Rk
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Website was easy to use
Website was easy to use. Kept up to date with the other. Arrived fairly quickly at the store. Pick up was easy
12. december 2024
Besvarelse fra hmv (UK) - Crawley
That's what makes us top dog at hmv Sam!
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