The staff members in both stores were very professional and ask clear conscience information to be able to complete the transfer of the item bought from the store in England to Nothern Ireland . They... Se mere
Virksomheden har svaret
Lokation
Skift lokation26 The Martlets, RH10 1ES Crawley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased a £10 mystery box, expecting delight and goodness to be inside. But instead, I was met with despair and disappointment in the form of a Harry Potter 9 card challenge that a 2 year old coul... Se mere
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The lady who served me went well beyond normal customer service .simply excellent. Manner service amazing 👏
Virksomheden har svaret
The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in. Delivery was slow but it... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Crawley
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
26 The Martlets, RH10 1ES, Crawley, Storbritannien
4,6
Fremragende
145 anmeldelser
Bed kunder om at skrive en anmeldelse
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It's really good I hope do they did due…
It's really good I hope do they did due date there and they rewards let me know when you have yu gi oh rush duel cards
25. februar 2026
Besvarelse fra hmv (UK) - Crawley
Hi Leighton,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Great service. Ordered in store with my grandson who is 12. I wanted him to order his record for his confidence. The staff member was friendly and chatted away with him about the record and was genuinely interested. Much appreciated.
16. februar 2026
Besvarelse fra hmv (UK) - Crawley
Hi Gill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Crawley
Hello Alistair
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great store with great staff
Great store with great staff. Always happy to help you. Good availability across the board.
19. januar 2026
Besvarelse fra hmv (UK) - Crawley
Hi Imran
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff member helpful and chatty
Staff member helpful and chatty. Wanted to know what I’d bought and about the band.
13. januar 2026
Besvarelse fra hmv (UK) - Crawley
Hi David,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Crawley
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
What made my experience great was the…
What made my experience great was the way I was dealt with when I went in the store in Crawley looking for a specific cd
26. december 2025
Besvarelse fra hmv (UK) - Crawley
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The guy who helped me in store was…
The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in.
Delivery was slow but it was free and arrived in plenty of time so can't fault it really.
8. december 2025
Besvarelse fra hmv (UK) - Crawley
Hi Sam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Crawley
Hi Jeannie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered a DVD in-store and it arrived…
I ordered a DVD in-store and it arrived fairly promptly. The assistant was really helpful when ordering the item and when collecting; was also very polite and friendly.
20. december 2025
Besvarelse fra hmv (UK) - Crawley
Hello R
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Delayed delivery and items which were…
Delayed delivery and items which were books each had imprinted 11 on each righthand corner of cover of books so not in immaculate condition as you would expect from new books. Really disapointed.
16. december 2025
Besvarelse fra hmv (UK) - Crawley
Hi Popsy
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
I had very good service from the…
I had very good service from the Manager.
I have already done a survey.
3. december 2025
Besvarelse fra hmv (UK) - Crawley
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Having a local store to visit.
Having a local store to visit. Helpfulness and advice given by a member of the staff. On line tracking my order.
3. december 2025
Besvarelse fra hmv (UK) - Crawley
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Crawley
Hi Anna,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great prompt delivery by HMV and Royal Mail
The Gentleman in the shop was really helpful.. Ordered for me what they didn't have in stock. Great customer service
Thanks
23. november 2025
Besvarelse fra hmv (UK) - Crawley
Hi Andy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service from Steve
Excellent, friendly service from Steve at your store in the Martletts in Crawley.
20. november 2025
Besvarelse fra hmv (UK) - Crawley
Hi Kim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and Easy Click & Collect.
I had click & collect items to pick up from the Crawley, West Sussex store. Quick and easy hassle-free pick-up from a friendly member of staff, great service.
19. november 2025
Besvarelse fra hmv (UK) - Crawley
Hi Neil,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Good customer service and man on…
Good customer service and man on counter really engaged with me over records
3. november 2025
Besvarelse fra hmv (UK) - Crawley
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy
Easy to order CD on website. Competitive price. Easy collection. Very satisfied.
23. oktober 2025
Besvarelse fra hmv (UK) - Crawley
Hi Pat
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly service and repore
Friendly service and repore. A warm atmosphere upon entry.
20. oktober 2025
Besvarelse fra hmv (UK) - Crawley
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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