Excellent service at hmv crawley yet again all staff are awesome there. This time I had a great customer interaction with Ben M. Lovely chap. As for the item, im over the moon with it.
Virksomheden har svaret
Lokation
Skift lokation26 The Martlets, RH10 1ES Crawley, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The staff very helpful and when ordering they double checked too make sure they had the right details and I would like to thank them for their help
Virksomheden har svaret
The guy who helped me in store was great and helped me order what I needed with no fuss and was really knowledgeable about similar items that I may have been interested in. Delivery was slow but it... Se mere
Virksomheden har svaret
HMV staff were amazingly helpful, helping me to find several CD's I was interested in purchasing including one not in store but that I could have sent to me at home. Without a CD/record store in Horsh... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Crawley
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
26 The Martlets, RH10 1ES, Crawley, Storbritannien
4,7
Fremragende
135 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delayed delivery and items which were…
Delayed delivery and items which were books each had imprinted 11 on each righthand corner of cover of books so not in immaculate condition as you would expect from new books. Really disapointed.
16. december 2025
Besvarelse fra hmv (UK) - Crawley
Hi Popsy
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
I had very good service from the…
I had very good service from the Manager.
I have already done a survey.
3. december 2025
Besvarelse fra hmv (UK) - Crawley
Hi Elizabeth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Having a local store to visit.
Having a local store to visit. Helpfulness and advice given by a member of the staff. On line tracking my order.
3. december 2025
Besvarelse fra hmv (UK) - Crawley
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Crawley
Hi Anna,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great prompt delivery by HMV and Royal Mail
The Gentleman in the shop was really helpful.. Ordered for me what they didn't have in stock. Great customer service
Thanks
23. november 2025
Besvarelse fra hmv (UK) - Crawley
Hi Andy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service from Steve
Excellent, friendly service from Steve at your store in the Martletts in Crawley.
20. november 2025
Besvarelse fra hmv (UK) - Crawley
Hi Kim
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and Easy Click & Collect.
I had click & collect items to pick up from the Crawley, West Sussex store. Quick and easy hassle-free pick-up from a friendly member of staff, great service.
19. november 2025
Besvarelse fra hmv (UK) - Crawley
Hi Neil,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Good customer service and man on…
Good customer service and man on counter really engaged with me over records
3. november 2025
Besvarelse fra hmv (UK) - Crawley
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy
Easy to order CD on website. Competitive price. Easy collection. Very satisfied.
23. oktober 2025
Besvarelse fra hmv (UK) - Crawley
Hi Pat
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly service and repore
Friendly service and repore. A warm atmosphere upon entry.
20. oktober 2025
Besvarelse fra hmv (UK) - Crawley
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still not received a email to collect…
Still not received a email to collect my pre order for the new pokemon legends za on switch
17. oktober 2025
Besvarelse fra hmv (UK) - Crawley
Hi Daniel
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Besvarelse fra hmv (UK) - Crawley
Hi Beverley,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The cobra blueray came very quick after…
The cobra blueray came very quick after ordering it
16. september 2025
Besvarelse fra hmv (UK) - Crawley
Hi Jerry,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In time, every time
On time, every time.
Very little fuss, you get what you want when you expect it, perfect
17. maj 2025
Besvarelse fra hmv (UK) - Crawley
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Crawley
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff are always very helpful and…
The staff are always very helpful and polite. If you cannot find what you are looking for they will go out of their way to help you and come up with the goods.
15. april 2025
Besvarelse fra hmv (UK) - Crawley
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Crawley
Hello Sam
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The online click and collect purchasing…
The online click and collect purchasing system works like a dream. Highly recommended.
9. april 2025
Besvarelse fra hmv (UK) - Crawley
Hi Nicholas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good communication from the store
Good communication from the store, very helpful staff and a good range of products.
6. april 2025
Besvarelse fra hmv (UK) - Crawley
Hi Kim
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fantastic service
1. april 2025
Besvarelse fra hmv (UK) - Crawley
Hi guy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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