Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage. In-store experience was great and the... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnits 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Stopped by yesterday in the Chester location for a poke around, bought some Manga and blind bags and had a wonderful chat with Salesperson Mattie who not only gave enriching conversation and let me kn... Se mere
Virksomheden har svaret
Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester 2. Was to collect from my local HMV Store in Wigan 3. To... Se mere
Virksomheden har svaret
I ordered a box set on Saturday and it arrived on Tuesday excellent service if I need anything else I'll go to hmv
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Chester
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, Storbritannien
4,8
Fremragende
268 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The staff were friendly and helpful 👏🏽👏🏽👏🏽
12. oktober 2024
Besvarelse fra hmv (UK) - Chester
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Chester
Hi Derek,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Extremely helpful staff
9. oktober 2024
Besvarelse fra hmv (UK) - Chester
Hello David
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Besvarelse fra hmv (UK) - Chester
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Chester
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love having shop on the high street
Collected item ordered online, also purchased item in store. All communications prompt, staff very knowledgeable and personable. Always enjoy visiting store.
5. oktober 2024
Besvarelse fra hmv (UK) - Chester
Hi Barbara
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Chester
Hello Terry
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Click and collect service used
Click and collect service used. Vinyl order arrived earlier than expected.Excellent customer interaction when collecting in store.
7. september 2024
Besvarelse fra hmv (UK) - Chester
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered my items on line and when…
I ordered my items on line and when they arrived I realised I'd ordered the wrong colour. So I phoned the chester store to see if they had the items I wanted in stock the Lady I spoke to was very helpful and reserved the items for me to collect. When I arrived at the store to collect my items we realised that I had been sent a different item to the one I had ordered on line the one I received was cheaper than the one I had ordered even so my exchange was dealt with efficiently and quickly and the staff were very knowledgeable. I was served by a friendly young Man whose name was Mattie J I left the store relieved and extremely satisfied with my purchase nothing was too much trouble and he was a credit to the store and your firm. I will definitely be shopping there again and I would highly recommend this store.
11. september 2024
Besvarelse fra hmv (UK) - Chester
Hi Tony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Chester
Hi Susan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Besvarelse fra hmv (UK) - Chester
Hi Chad
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Gutterhead
Arrived within a couple of days, ready to collect from store for free, and staff very helpful.
8. september 2024
Besvarelse fra hmv (UK) - Chester
Hello Shirley
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent help in store nothing was too…
Excellent help in store nothing was too much trouble for the young lady who attended to me, all I had to do was pay.
24. august 2024
Besvarelse fra hmv (UK) - Chester
Hi Beverley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I’m always getting support I need
I’m always getting support I need, very helpful team. No matter what great customer service, fast and officiant 10 out of 10!
18. august 2024
Besvarelse fra hmv (UK) - Chester
Hi Sebastian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Chester
The process was simple and I was updated throughout the whole process. Excellent service from the whole HMV team! A special "Thank you " to the team in HMV Chester for organising it for me.
1. august 2024
Besvarelse fra hmv (UK) - Chester
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The manager of the Chester branch was…
The manager of the Chester branch was very helpful and professional.
3. august 2024
Besvarelse fra hmv (UK) - Chester
Hi Janet
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Chester
Hi Nick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order was ready as required and…
Order was ready as required and employee Beth was both extremely helpful and professional.
25. juli 2024
Besvarelse fra hmv (UK) - Chester
Hello Tim
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Had the item I wanted at a great price
Had the item I wanted at a great price! Really easy to use there click and collect service. Saves on delivery and packaging costs.
Went to the store to pick it up and had no issues. The colleague who served me was a great ambassador for the store.
Will use again definitely!
20. juni 2024
Besvarelse fra hmv (UK) - Chester
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Chester
Hi Craig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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