Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester 2. Was to collect from my local HMV Store in Wigan 3. To... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnits 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The girl I dealt with was helpful, polite and gave me all the detail I needed to complete my vinyl order
Virksomheden har svaret
professional and helpful staff at both the liverpool store and at the chester store. i had a problem with a vinyl record and they took extra time to make sure i got the best service. will definately u... Se mere
Virksomheden har svaret
Chester store staff were very knowledgable, friendly, efficient. One BluRay I wanted had to be ordered on the Tuesday I attended and I received it by post at home on the Thursday without delivery cha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Chester
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, Storbritannien
4,8
Fremragende
259 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very happy with the whole process from…
Very happy with the whole process from buying to how quickly my order was delivered
4. juli 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The girl I dealt with was helpful
The girl I dealt with was helpful, polite and gave me all the detail I needed to complete my vinyl order
3. juli 2026
Besvarelse fra hmv (UK) - Chester
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service
27. juni 2026
Besvarelse fra hmv (UK) - Chester
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV great shopping experience
Buying is very easy and delivery is fast, usually before the date expected
27. april 2026
Besvarelse fra hmv (UK) - Chester
Hello Rose,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The salesperson was very helpful and…
The salesperson was very helpful and informative. The whole process was made very straightforward.
20. juni 2026
Besvarelse fra hmv (UK) - Chester
Hi Roy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Chester
Hi IAN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really good service from HMV.
Really good service from HMV.
Website was easy to use and order my vinyl.
Good selection at a reasonable price.
Pick up from store is a good feature and staff really pleasant
16. juni 2026
Besvarelse fra hmv (UK) - Chester
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
professional and helpful staff
professional and helpful staff at both the liverpool store and at the chester store. i had a problem with a vinyl record and they took extra time to make sure i got the best service. will definately use hmv again.
5. juni 2026
Besvarelse fra hmv (UK) - Chester
Hi Russell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
fast and reliable service when picking…
fast and reliable service when picking up an order:)
9. juni 2026
Besvarelse fra hmv (UK) - Chester
Hi Rhys
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always friendly and helpful
Always friendly and helpful, every time I pop in
On this occasion he guy went out of his way to help me find what I was looking for etc
Ordered and picked up when advised.
Long may HMV continue not many record shops left o n high street
11. juni 2026
Besvarelse fra hmv (UK) - Chester
Hi Michael
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Chester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
On time availability
10. juni 2026
Besvarelse fra hmv (UK) - Chester
Hi Geoff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Chester has good selection but wish…
Chester has good selection but wish they still did games for ps5 ect
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Chester
Hi DJ
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Chester
Hi KAREN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pleasant Experience
Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester
2. Was to collect from my local HMV Store in Wigan
3. To be delivered to my home, which was the more convenient
Ordered on the Friday, received following Tuesday, 4 days of which was over a Bank Holiday weekend.
Excellent service, a pity we Don’ t get this in every retailer, they could learn a lessen from an experience of visiting HMV Chester, Well done HMV
30. maj 2026
Besvarelse fra hmv (UK) - Chester
Hi Mike
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off and that you were able to get your hands on your desired DVD.
See you soon :-)
Let's keep HMV on the high streets!
Great service, huge choice of films, much prefer owning the physical disc than streaming on-line. Let's keep HMV on the high streets!
27. maj 2026
Besvarelse fra hmv (UK) - Chester
Hi Mr Prowse
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great friendly efficient helpful staff…
Great friendly efficient helpful staff as always
23. maj 2026
Besvarelse fra hmv (UK) - Chester
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service.
23. maj 2026
Besvarelse fra hmv (UK) - Chester
Hi damon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Chester
Hi Philip,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Blokes in the shop were really helpful…
Blokes in the shop were really helpful and I got my stuff delivered, no fuss. Ta very much!
15. maj 2026
Besvarelse fra hmv (UK) - Chester
Hi Peter,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Chester
Hi Joe,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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