Having had delivered orders damaged (due to rubbish packing by someone), I felt much better collecting my vinyl from Chester store instead of arranging postage. In-store experience was great and the... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnits 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Stopped by yesterday in the Chester location for a poke around, bought some Manga and blind bags and had a wonderful chat with Salesperson Mattie who not only gave enriching conversation and let me kn... Se mere
Virksomheden har svaret
Pleasant, helpful staff, the DVD wasn’t in stock but was offered 3 options to pick up, 1. Was to collect from Chester 2. Was to collect from my local HMV Store in Wigan 3. To... Se mere
Virksomheden har svaret
I ordered a box set on Saturday and it arrived on Tuesday excellent service if I need anything else I'll go to hmv
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Chester
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, Storbritannien
4,8
Fremragende
268 anmeldelser
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Excellent friendly service
Excellent friendly service. Nothing was to much trouble for Andy.
Order was placed within minutes.
Home delivery a game changer.
So happy when game arrived been playing it constantly.
9. maj 2025
Besvarelse fra hmv (UK) - Chester
Hi San
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service 👏
I purchased the new ghost album which is superb 👌 Excellent service 👏
8. maj 2025
Besvarelse fra hmv (UK) - Chester
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good choice of posters and fast…
Good choice of posters and fast delivery 🚚 x really pleased x
5. maj 2025
Besvarelse fra hmv (UK) - Chester
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great click and collect service
Ordered a vinyl via click and collect. Arrived earlier than expected. Shop staff very friendly particularly Andy who served me. Waited less than 2 mins to be served.
26. april 2025
Besvarelse fra hmv (UK) - Chester
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Lee at Chester HMV went out of his way…
Lee at Chester HMV went out of his way to ensure the CD l wanted, which was not an in store stock item, was available and could be sent direct to my home address.
He placed the order for me, online and it arrived quickly and safely via Royal Mail
24. april 2025
Besvarelse fra hmv (UK) - Chester
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Chester
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Rather order stuff from my local HMV…
Rather order stuff from my local HMV than buy stuff online. The staff at the Chester store are a credit to the firm.
18. april 2025
Besvarelse fra hmv (UK) - Chester
Hi Jean
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Chester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great service
Great service, easy to use website & used the click & collect from store. several email update regarding my order, arrived at the store in a few days.
15. april 2025
Besvarelse fra hmv (UK) - Chester
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Chester
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Cd order
Really helpful staff member in tge cd/vinyl dept, nothing was too much trouble for him.
13. marts 2025
Besvarelse fra hmv (UK) - Chester
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV are so helpful
HMV are so helpful when making an order. Their emails are so useful in regards to said order so you are aware when your delivery is on the way or delivered :)
26. februar 2025
Besvarelse fra hmv (UK) - Chester
Hi Amy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Won’t he shopping here again !!!
The staff were very helpful and friendly but my order was damaged when I opened it, luckily I opened it in store so they could replace it straight away !! This isn’t acceptable, products should not be sent in a cheap box with no protection !! Due to this I won’t be ordering again I’ll stick with Amazon as my orders don’t arrive damaged…..with them.
9. februar 2025
Besvarelse fra hmv (UK) - Chester
Hi Alex
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. We are pleased you managed to obtain a replacemnet.
Kind regards
Staff in the Chester store are always…
Staff in the Chester store are always very friendly and helpful.
30. januar 2025
Besvarelse fra hmv (UK) - Chester
Hi JO
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
2. januar 2025
Besvarelse fra hmv (UK) - Chester
Hi Patricia
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Chester store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Helpful and knowledgeable staff made my…
Helpful and knowledgeable staff made my purchase very straightforward. The product was ordered in for me and I was informed of its progress every step of the way.
29. januar 2025
Besvarelse fra hmv (UK) - Chester
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Chester
Hi EILEEN
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The journey of Paul
The training must be excellent because the the help and support from the staff was first class. The first record I purchased was faulty and the member of staff in the Chester shop sorted a replacement from Liverpool srore. I have not received it yet but can't wait to play it when it arrives.
27. januar 2025
Besvarelse fra hmv (UK) - Chester
Hello P.A.
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Chester store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
In store personnel very friendly and…
In store personnel very friendly and helpful. Very polite. Good communication on the delivery. Informed at each stage. Delivered on time.
11. januar 2025
Besvarelse fra hmv (UK) - Chester
Hi Thomas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent
Excellent service & communication throughout keeping me informed on my order,
29. december 2024
Besvarelse fra hmv (UK) - Chester
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service, good price. Delivered promptly many thanks. Would definitely use again.
27. december 2024
Besvarelse fra hmv (UK) - Chester
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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