Ordered a CD - arrived within 2 days in good condition, faster than they advertised. Staff was very helpful and super friendly throughout, nothing to complain about.
Virksomheden har svaret
5/6 The Avenue, Commercial Road, BH2 5RP Bournemouth, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ordered a CD - arrived within 2 days in good condition, faster than they advertised. Staff was very helpful and super friendly throughout, nothing to complain about.
Virksomheden har svaret
The reason why I rate it 4 stars is that I am a funko pop collector and I am a big fan of xxxtentaction and they have little amount of CDs that are sung by him. And I think you should put a few more... Se mere
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Very good actually. The product I wanted wasn’t in store, however the sales assistant spent time finding it and arranged for it to be delivered. The store isn’t massive and so I wouldn’t expect it t... Se mere
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After mistakenly ordering one record in the 3 for £66 online incorrectly the Bournemouth HMV staff were able to swap out the record for one they had in stock without having to return the whole order.... Se mere
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Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportSkrevet af virksomheden

5/6 The Avenue, Commercial Road, BH2 5RP, Bournemouth, Storbritannien
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Everybody was happy too help managed to get order and, collected my order with out any problems

Besvarelse fra hmv (UK) - Bournemouth
Quick online service. Delivery into store. Kept up to date via email re expected delivery and one when it was ready for collection.Staff member was quick and helpful.

Besvarelse fra hmv (UK) - Bournemouth
We were delighted to find a classic HMV store with lots of records....even better there was a deal on....
If the records were labeled up you could get 2 for £40 or 3 for £55,
Clear as day with a white label, so after much deliberation we had made our choices, knowing that we could probably get them cheaper elsewhere we decided to help the high street companies.....
Choices of the 3, all labelled up with the correct white labels and prices, took these to the till only to be told that they all had to be the same original price, so 3 at 21.99 or 3 at 23.99 means you'll get them for the £55....but you could not mix their original prices? Nowhere was this stated, it makes no sense and because of this HMV has lost yet another customer along with a sale....we shall not be back....
Disappointed to have wasted 15 minutes in your shop....
Enjoyed the searching of old classics, but gutted in the way she didn't help us at the till....not good customer service at all!
It needs stating that you can't mix, as there's all different prices...way too confusing if it has to be the same specification etc
You have since replied to me....asked me to contact you, which I did, yet no response? Are you actually interested or just trying to make it look like you care about your customers??
Once more I have responded as requested, yet heard nothing?
Happy to leave proof of emails and lack of reply here! Thanks

Besvarelse fra hmv (UK) - Bournemouth
Delivery was fast and packaged brilliant, will definitely order again!

Besvarelse fra hmv (UK) - Bournemouth
The website experience was easy to order from and I'm very happy I could get my Taylor Swift calendar order delivered into store. The store was very friendly and quick at finding my order, thank you :)

Besvarelse fra hmv (UK) - Bournemouth
as usual a good service got my goods as ordered

Besvarelse fra hmv (UK) - Bournemouth
The staff were very helpful but I found the CD I paid for did not have the track that I enquired about but it was the cheapest
Very efficient staff, willing to help.
Looking up the dvd was no problem and sending it to the relevant store was quick and easy.
The dvd arrived within a few days for me to pick up.
Would definitely recommend this company.

Besvarelse fra hmv (UK) - Bournemouth
Fast delivery from online order to delivery at local stores
Great communication and seamless transaction

Besvarelse fra hmv (UK) - Bournemouth
HMV have been in my Life a long time, and this just all the others was spot on....The staff were excellent when i neede some help....Thanks, Stefan...

Besvarelse fra hmv (UK) - Bournemouth
The 4k disc arrived with finger prints marks on it! And dust inside the case......£24 payed for this item ...as a special edition....and find print marks and dust inside

Besvarelse fra hmv (UK) - Bournemouth
Went in to collect an online order. Really easy and sales person very friendly and enthusiastic about my purchase. Fast service.

Besvarelse fra hmv (UK) - Bournemouth
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