The service from the staff was very good, they were helpful and good at their work, I got the two items I ordered in a semi good time, so that is not the issue, the issue is the cost of the items, stu... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Se mere
Virksomheden har svaret
Glad to hear back from you, I really appreciate the high level of support that all your staff provide I've always been really invested in various forms of fictional media and enjoy nothing more th... Se mere
Virksomheden har svaret
Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficien... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Bluewater
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Storbritannien
4,7
Fremragende
311 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra hmv (UK) - Bluewater
Hi cheryl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Cheerful click and collect
Packed and delivered quickly on release to the Bluewater store, and arrived safe and sound. Cheerful service from Ashleigh on collection. Thanks HMV!
5. februar 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service from HMV… Very polite…
Great service from HMV… Very polite friendly staff..
3. februar 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Ingrid
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The young lad the served us was very…
The young lad the served us was very knowledgeable. Also very helpful top marks of that young lad! Give him a pay rise.
1. februar 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Stephen
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much, and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bluewater
Hello Dal
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Royal Mail didn’t deliver on the day…
Royal Mail didn’t deliver on the day they said they would, I took a day off work for nothing, and when it was delivered the following day it was left outside in the rain so the packaging was soaked. The shrink wrap saved the album fortunately but it’s not good enough.
22. januar 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Mark,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Besvarelse fra hmv (UK) - Bluewater
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was in great condition and was a…
It was in great condition and was a very nice person, was very slow to come took 2 weeks
20. januar 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Grace,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Received the film earlier than…
Received the film earlier than scheduled and was picked up at HMV Bluewater. Was easy to order in shop and was received in good condition. Thanks.
17. januar 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Phil,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bluewater
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bluewater
Hi Harry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Bluewater
Hi Mr Boxall
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Bluewater
Well the tills in Bluewater kept going down and it was incredibly hot in the store weirdly so but the staff remain friendly and helpful even when I told a bad really naff joke, at Christmas time! So well done the guys there. 10/10👍
19. december 2025
Besvarelse fra hmv (UK) - Bluewater
Hi Liz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Superman stealbook
So greatful I was able to get the superman 2025 stealbook especially before Christmas
4. januar 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Adam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The young staff were brilliant
The young staff were brilliant. Super friendly and helpful.
31. december 2025
Besvarelse fra hmv (UK) - Bluewater
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy and fast process
Had my online order delivered in-store. The process was easy and communication throughout was prompt and informative. The in-store staff were efficient, friendly and helpful.
18. december 2025
Besvarelse fra hmv (UK) - Bluewater
Hi UM
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
Was looking for a record player for a gift the staff member was helpful in helping to make right choice and finding the product.
21. december 2025
Besvarelse fra hmv (UK) - Bluewater
Hi Mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Besvarelse fra hmv (UK) - Bluewater
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good experience to order a dvd
Easy to order ,kept the updates regular and item arrived on time ..
21. december 2025
Besvarelse fra hmv (UK) - Bluewater
Hi Beverly
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Service in store fab
Initially a bit slow in delivery but you chased it ASAP and it got to me.
Service in store (Bluewater) however was fab. The young man who looked after me couldn’t help enough and got my order done quickly.
29. november 2025
Besvarelse fra hmv (UK) - Bluewater
Hi Gilli
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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