good but thing was post office said called i was out but i was in got the next day so 32days indoors because of them
Virksomheden har svaret
Lokation
Skift lokationUnit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Glad to hear back from you, I really appreciate the high level of support that all your staff provide I've always been really invested in various forms of fictional media and enjoy nothing more th... Se mere
Virksomheden har svaret
Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Se mere
Virksomheden har svaret
Went into store looking for a particular vinyl and couldn’t find it so I decided to ask a member of staff I believe whose name was Tillie (bluewater) and she was absolutely incredible. Not only did sh... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Bluewater
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Storbritannien
4,7
Fremragende
290 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
good but thing was post office said…
good but thing was post office said called i was out but i was in got the next day so 32days indoors because of them
19. maj 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Alan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bluewater
Hello Nong
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Great to order and good communication…
Great to order and good communication throughout. Staff are the Bluewater store very helpful.
15. maj 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Lorraine,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service by the staff
12. maj 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Robert,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order
Easy to order item came in on time staff efficient and very polite when collecting
14. maj 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Chris,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online purchase
Very quick & easy to navigate online purchase.
Arrived reasonably quick.
No complaints really.
3. maj 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Lyn,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Straight forward and easy to arrange
Straight forward and easy to arrange. Staff very helpful
3. maj 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Chris
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
They didn't have all that I wanted but…
They didn't have all that I wanted but the staff were very nice 👌
25. april 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Alan
Thank you for sharing your experience at the store. We pride ourselves on the range and variety of items that we offer our customers, so we’re sorry to hear you were unable to find all of what you were looking for; however, we are pleased to hear that you were happy with how our staff assisted your queries.
We constantly review and refresh the items we have available, so we look forward to offering you even more choice soon!
Many Thanks
I ordered item on click and collect
I ordered item on click and collect. I came into store on.the morning of the album release day,there were copies on the shelf but the item was not available via click and collect until later that day,as I needed it for a present I had to buy it again. I thought click and collect gave priority
15. april 2026
Besvarelse fra hmv (UK) - Bluewater
Hi denise
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can advise you further.
Easy to order item online and collect…
Easy to order item online and collect from my local store. Staff very helpful when I enquired about another item
14. april 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Mr Ransom,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV reference
HMV, You had the items i required in stock. You post them to me and they arrived safely. Many thanks perfect for me.
28. marts 2026
Besvarelse fra hmv (UK) - Bluewater
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good sales cashier and staff!
Good sales cashier and staff!! Would go to HMV Bluewater again!!
31. marts 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Hon,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We couldn’t find the particular item…
We couldn’t find the particular item within the store, however an assistant was able to check whether the item was available elsewhere and place an order for it to be delivered to us
28. marts 2026
Besvarelse fra hmv (UK) - Bluewater
Hello Philip
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Love hmv …
Love going in to the store the retail staff are always helpful if you ask for help if you can't find something my pee order of the new BTS album arrived well packaged and the goods well protected
27. marts 2026
Besvarelse fra hmv (UK) - Bluewater
Hi RUTH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy order online
Quick and easy order online, quick and easy collection at HMV Bluewater.
Nice place, friendly staff
24. marts 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Bluewater
Hi Elaine,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bluewater
Hi Dear
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
Went in store to buy a t shirt, the last one in my size was faulty. The cashier was super helpful and said she could order online to be delivered to my home free of charge. It arrived a few days later.
13. februar 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Jo
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great click and collect service
Great click and collect service. I was always kept informed
21. februar 2026
Besvarelse fra hmv (UK) - Bluewater
Hi Christopher
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Bluewater
Hi Eileen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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