Have been using Hit Pay since last 4 years for my business and work life couldnt be more simpler. Fast payment processing, easy payouts, less processing fee. user friendly POS system. Customer service... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Verification and payouts to your bank account takes long compared to other payment gateway providers. Dealing with compliance team is a pain, emails/texts often go unanswered, requiring multiple f... Se mere
Virksomheden har svaret
I like hitpay, however at pos when you adding products your have to do 1 by 1 and save because if you don’t you loose all the quantities you previously uploaded on the same products category and there... Se mere
Virksomheden har svaret
Handy payment system. Makes it easy to look after my inventory and mass in person payments pretty seamless! Love the constant updates they’re making to expand their payment capabilities across SEA. Th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
HitPay is a no-code, full-stack commerce infrastructure for every small business. We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes. Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.
Kontaktoplysninger
1 Keong Saik Road, 089109, Singapore, Singapore
- support@hit-pay.com
- www.hitpayapp.com
4,3
Fremragende
426 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They say what they do and do what they…
They say what they do and do what they say. What more can I ask. It just always works
16. oktober 2024
Uopfordret anmeldelse
Hitpay is so convienent
Hitpay is convienent. Can sent customers the payment link by email/whats app. especaily useful if you undercharge customers and want them to pay without them physically coming back to the store. Their service support is also fantastic
15. oktober 2024
Uopfordret anmeldelse
Seamless Process
HitPay has completely streamlined our payment process! No more manual invoicing, everything’s automated and seamless! It has saved us tons of time and letting us focus on growing the business instead of handling tedious tasks! Highly recommended!
2. marts 2024
Uopfordret anmeldelse
A fast and easy setup
A fast and easy setup, smooth administration and quick transactions. No issues with HitPay. I recommend SME to consider this platform. You will be happy that you tried.
16. oktober 2024
Uopfordret anmeldelse
excellent platform to do online business
excellent platform to do online business
16. oktober 2024
Uopfordret anmeldelse
Great platform for efficient payment…
Great platform for efficient payment option to cater for my clients. Highly recommended platform.
16. oktober 2024
Uopfordret anmeldelse
The WeChat pay not so user friendly,
The WeChat pay not so user friendly,
When I created an amount for the QR code, Screenshot the QR code and email to my customer for payment, But once I close the app, The QR code is not valid anymore, This is the problem, My customer may scan the QR code few hours later, I couldn’t leave the app open all the way
10. oktober 2024
Uopfordret anmeldelse
Convenience
It is so convenient to use, and money is received timely.
12. oktober 2024
Uopfordret anmeldelse
No issues, proactive team
We have had no issues with the HitPay gateway for payments on our website, and the team is proactive in security measures.
16. oktober 2024
Uopfordret anmeldelse
Highly Recommended
Our business has used HitPay for almost a year now. It's reliable, easy to use and honestly such a fantastic service to small businesses like mine. Thank you HitPay for helping me grow my business!
16. oktober 2024
Uopfordret anmeldelse
Very nice recommended to us hitpay
15. oktober 2024
Uopfordret anmeldelse
Ability to understand clients need and…
Ability to understand clients need and able to implement the ideas given by clients.
4. marts 2024
Uopfordret anmeldelse
Easy to use App. Great convenience
Easy to use, fast payout to merchant
16. oktober 2024
Uopfordret anmeldelse
No Account Changes Update Support Available here total scam
Make Agency Stores Custom Sites Payments Receive in A bulk amount but this hitpay support for bank account changes no responding if i want urgently update my payout details there is no any support available who can assist you respecfully instant like other companies, this is very disrespectful behavior use also no apology and support not available merchant send lots of mails no receive response for issue updates also whatsapp is damn waste of time better to close all stores & custom sites payment receiving here and payout your existing balance and no more use this type of scam service for no assistance just eat peoples money
18. august 2024
Uopfordret anmeldelse
Besvarelse fra HitPay
Dear Anna,
Thank you for taking the time to share your concerns with us.
At HitPay, we greatly value our customers' feedback, and it plays a crucial role in our ongoing efforts to provide a secure and reliable platform for both customers and merchants. After a thorough investigation of your case, we identified certain activities from your account that raised fraud concerns. Investigations have shown that you are providing false claims through a non-operating account for payouts and that your account has been linked to fraudulent misuse. To safeguard the trust and security of all our users, we have a zero-tolerance approach towards fraudulent activities on our platform.
Our policies are meticulously designed to collaborate with our merchants to mitigate and reduce fraud risks, ensuring that our customers can transact with assurance and confidence using HitPay. We are committed to providing a safe and trustworthy environment for both merchants and customers using our platform.
You may also refer to our policy here: https://hitpay.zendesk.com/hc/en-us/articles/28415218563481
If you have any further questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and look forward to serving you better in the future.
Best regards,
HitPay Customer Support
Payout on hitpay card takes too long.
Payout on hitpay card takes too long.
13. august 2024
Uopfordret anmeldelse
Besvarelse fra HitPay
Hello,
Thank you for bringing your concerns to our attention and we regret any inconvenience you may have experienced. Please know that your payout schedule is determined through a careful assessment of your business. We regularly review your account to consider if any adjustments to your payout schedule are appropriate.
Should you have any further questions or concerns, please don't hesitate to contact our support team. We appreciate your understanding and are committed to providing you with an improved experience in the future.
14 days to pay merchants is a JOKE on…
14 days to pay merchants is a JOKE on the card system!
12. august 2024
Uopfordret anmeldelse
Besvarelse fra HitPay
Hello Duncan,
We regret any inconvenience you may have experienced. Please know that your payout schedule is determined through a careful assessment of your business. We regularly review your account to consider if any adjustments to your payout schedule are appropriate.
Should you have any further questions or concerns, please don't hesitate to contact our support team. We appreciate your understanding and are committed to providing you with an improved experience in the future.
Not good for USA/EUR/EU merchants
From all indications, it seems any business regsitered in USA/EUR/AU and receiving payments in USD/AUD/CAD/EUR etc would have issue dealing with you guys. Obviously your services are best suited for the local asian market only. So , that should be mentioned in your ads. I have an account with you guys but since my business is american and receives payments in USD , i'd rather just be patient and wait till i get an actual American or European payment processor that reliable. Don't want my funds to be held and account shut like what you did to other merchants.
5. august 2024
Uopfordret anmeldelse
Besvarelse fra HitPay
Hello Sheyne,
Thank you for sharing your concerns and we are sorry to hear about any negative experience you may have had. We strive to serve a diverse range of markets, but we understand your preference for a payment provider more aligned with your business needs. Rest assured we value your feedback and we will consider it as we continue to improve our products and services. If you have any further questions, feel free to reach out to our team.
Insuffiecient and lacks features
Currently, not providing crossboader payment gateway. Ads not accurate and reliable.
1. maj 2024
Uopfordret anmeldelse
Besvarelse fra HitPay
Hello Alvin,
Good day! As of now, cross-border payments are not integrated into HitPay's features. We recognize the high demand for this capability and want to assure you that our team is diligently working to offer it to our merchants. However, it's important to note that we have always been transparent about the status of this feature and have not misrepresented its availability.
At HitPay, we place great importance on our customers' feedback, which is pivotal in our continuous efforts to ensure a secure and dependable platform for both customers and merchants.
Should you have any further inquiries or concerns, please don't hesitate to reach out to our support team.
Best Regards,
HitPay Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.