I was feeling very anxious when I arrived at Hidden Hearing, CAMBRIDGE as I had suddenly become completely deaf in one ear and had a long journey coming up. Anna, the Receptionist listen... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Matt Errington was so gentle and understanding Very careful & kind We felt very lucky having someone so good Ears are a sensitive thing and unless you have someone who knows what they are doing... Se mere
Fantastic service. I booked a ear clean on both ears and was assigned Diane. She was fantastic, cleaned them both right up and explained what we were seeing in the pictures from the feed camera. Also... Se mere
The Hidden Hearing technician adjusted my hearing aids to give me better volume and clarity. Unfortunately I'm losing some sound registers in my head so I can never get the quality of sound of years a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Kontaktoplysninger
48 Regent Street, CB2 1DP, CAMBRIDGE, Cambridgeshire, Storbritannien
- 01223 415025
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very professional
Very professional, knowledgeable and the testing of my hearing was good and extensive.
Expert Help when I needed it....
I was feeling very anxious when I arrived at Hidden Hearing, CAMBRIDGE
as I had suddenly become completely deaf in one ear and had a long journey coming up.
Anna, the Receptionist listened to me carefuly, made a few magic passes on her screen and said Diane, the wax removal specialist would be able to see me immediately as an afternoon appointment had not turned up.
Ten minutes later hearing restored and I danced out of the treatment room.
Thank you so much. Anna and Diane for your expert help when I so needed it.
Geraldine Cutting, Cambridge
Expertise
Expertise, good manners and a sense that there was no pressure to spend out on the latest technology
Very thorough testing
Very thorough testing which showed slight hearing loss, but probably not enough to go for hearing aids at the moment. I was allowed to put the aids in and found them surprisingly comfortable, definitely something to think about for the future. And no fiddly batteries to worry about!
Excellent attentive service providing…
Excellent attentive service providing valuable advice on the selection of hearing aids.
A great all round experience from…
A great all round experience from arriving to leaving the appointment, a highly experienced and insightful audiologist, thank you!
Adam was his usual helpful self in…
Adam was his usual helpful self in advise on a few minor problems I had.
I must thank Sam and Anna at the…
I must thank Sam and Anna at the Cambridge branch. Sam is the most knowledgeable and professional audiologist I’ve ever experienced. Anna is so warm and welcoming and again very professional. Both are a credit to Hidden Hearing.
Trust is everything
I had a problem of a sudden hearing loss so I visited several hospitals and Audiologists before I take a decision about which solution was good for me.
Sam was the only one that tried to listen to me and my issues while everyone else was telling me what" i have to do".
I was still in a shock because a sudden hearing loss is not easy to digest.
Sam was really good in listening and suggesting a solution to my problem.
I felt i can trust Hidden Hearing .
Thanks Sam.
Always keep you updated on…
Always keep you updated on appointments,very professional company. From the reception lady to the hearing specialist.
I would highly recommend this company.
Although the practitioner discovered a…
Although the practitioner discovered a build up of wax , he was able to offer an immediate removal , instead of me having to make another appointment for this. Of course this was also lucky for me but I was grateful that he suggested it
Very helpful and clearly explained…
Very helpful and clearly explained state of my hearing
Always helpful in response to my…
Always helpful in response to my questions. Simple and clear explanations of the processes I’m taken through. I never feel rushed. It’s also reassuring to have someone who is getting to know me and the family members who attend with me to assist in the process. Thank you.
Very helpful
Very helpful, very professional, very quick appointment when my battery was failing.
I phoned to ask for help with my…
I phoned to ask for help with my hearing aids, and was given an appointment on the same day, and my hearing was checked and the batteries replaced so that the aids now work perfectly again.
Impreeively quick service!
Great Service
Just wanted to thank Diane at Hidden Hearing in Cambridge for fitting my elderly Mum in at short notice. It was very good of her and she did an excellent job. Thanks to Anna as always for her kindness and help with my Mum. It is much appreciated.
Audiologist was patient and helpful and…
Audiologist was patient and helpful and explained the processes very well. H e could not have been more helpful. Product sampled was excellent but outside my budget.
All testing conducted professionally…
All testing conducted professionally and results explained simply and conclusions reached sensibly.
Recommendations outlined and examples examined and solution tried.
The professionalism and friendliness of…
The professionalism and friendliness of everyone at my local branch in Cambridge is so welcome. Communications are always excellent via email, text or on the phone and there is a warm welcome in the store. The level of care during the hearing test itself is attentive and thorough; the audiologist is sensitive to questions and offers clear explanations. Thank you all.
Mike
The Gentleman who carried out the test was very professional and explained in great detail all about the state of my ears in terms I could understand he was first class.
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