Lights work well. Technical support before and during purchase was very helpful including light map. Communication throughout was great. Plastic clips on two of six lights were cracked. Warranty proce... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very simple process of picking the right light for the right application. Your lighting engineer designed a well-lit useful schematic. All lights arrived safely and are quite bright.
Reached out about new lights for our shop. A rep got back to me with a plan and advised layout for our space, ended up ordering 16. The high bay halos offer flexible hanging and connection making it r... Se mere
Virksomheden har svaret
Lights were well packaged. Very easy to install. It was great the lights just plugged into an outlet for power. I didn't have to wire the lights directly. Heavy duty construction. Easy installation. H... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Lampeforretning
- Belysningskonsulent
- Butik med elartikler
- Lampegrossist
- Lampeproducent
- Leverandør af elpærer
Om Hyperlite LED
Skrevet af virksomheden
Hyperlite is a factory-based distributor of LED lights , with over ten years' experience in developing, manufacturing and selling LED lights and LED appliance. We have won a good reputation as one of the best and largest LED lighting suppliers in America with high-quality products and good service.
Our goal is to be at the forefront of 21st-century LED lighting technology by dedicating to introducing higher quality, superbly designed LED lights to the American market.
What Can We Provide?
Kontaktoplysninger
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service and great products
Great service and great products! I didn’t even realize I had ordered the wrong accessories for my previous order, but their team caught the mistake and reached out to let me know. They were able to recognize it based on my past order, which really shows they pay attention to their customers.
That kind of customer service is hard to find these days. I really appreciate them looking out for me and making sure I got the right products. Highly recommend!
27. august 2026
Uopfordret anmeldelse
Besvarelse fra Hyperlite LED
Hi there,
Thank you so much for taking the time to share this fantastic feedback. We're thrilled to hear that our team caught the accessory mistake on your order and reached out to make sure you got the right products.
Going the extra mile to look out for our customers is exactly what we strive for, and it means the world to hear that it stood out to you. You're right—that kind of personalized service is hard to find these days, and we're proud to deliver it.
Your high recommendation is greatly appreciated. Thank you for choosing Hyperlite!
Best regards,
The Hyperlite Team
I got the remote for wall pack light
I got the remote for wall pack light. I had a difficult time getting the programming right. After many tries I did figure it out. Seems to be working ok. I will try other programming to fine tune the light.
4. september 2026
Besvarelse fra Hyperlite LED
Hi George,
Thank you for sharing your experience! We're glad to hear that you received the remote for your wall pack light and that you were able to figure out the programming after some trial and error.
We understand that the initial setup can be a bit tricky, and we appreciate your persistence. It's great that it's working well now, and we're confident you'll be able to fine-tune it even further with the other programming options.
If you ever need additional guidance on programming or have any questions about the remote features, please don't hesitate to reach out to our support team at service@hi-hyperlite.com. We're happy to help.
We truly appreciate you choosing Hyperlite!
Best regards,
The Hyperlite Team
On August 03 2026 I purchased a brand…
On August 03 2026 I purchased a brand new HYPERLITE Hexagon
Garage Lights: Gen IV-11
Grid RGB Hexagon LED
Lights
I purchased these lights for my daughter. I got them installed September 02 2026 . The light consists of 11 grids with each grid having five 16” RGB led tubes. When the power was turned on all the lights work except for one 16” light tube. I have spoken to Hyperlite on 3 occasions about this issue with no help. When I filled out the warranty it asked where you purchased and gives a couple of companies to choose from or you can choose other. I chose other because eBay wasn’t listed. Because I purchased them from eBay they will not warranty them.
Hyperlte tells me that eBay has to warranty them. I have contacted them to pay for a replacement light tube and can’t get them to sell me one. I have paid for them to be installed and now I’m paying to have them taken down because of this broken light tube.This has cost me almost $1000. Now I have to find another manufacturer that’s trusted and honors their warranty to purchase new lights from. When purchasing a new product the manufacturer is responsible for warranty but not Hyperlite. These lights installed measure 7 foot by 10 foot and are anchored to the ceiling and now have holes in my ceiling from the lights I purchased.If I change to a different manufacturer the holes are in different locations.Beware of Hyperlite they only want to sell you a product that they will not warranty. I’m done with Hyperlite and you should be too. I don’t know why they even have customer service . They should be ashamed of what they’ve cost me. Don’t buy from them they will not stand behind their product.
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Hyperlite LED
Dear Rusty,
Thank you for sharing your experience, and we sincerely apologize for the frustration this has caused. We understand how disappointing it is to have one faulty tube after going through the effort and expense of installation.
We want to clarify a few important points:
Regarding your warranty claim: Hyperlite does not have an official store on eBay. If you purchased from a third-party seller on eBay, that seller is responsible for your warranty and support, as we cannot verify the authenticity, condition, or version of products sold through unauthorized channels. That is why our warranty registration process asks where you purchased and provides options—unfortunately, eBay is not an authorized seller of our products.
We understand the seller you purchased from may have been unresponsive, which puts you in a difficult position. While we cannot assume warranty responsibility for products sold through unauthorized channels, we still want to help you find a solution.
Here is what we can do:
We may be able to sell you a replacement 16" RGB tube directly so you can get your lights working again without replacing the entire system. Because our product has gone through several upgrades, we would need to confirm the exact model and version you have to ensure compatibility.
Please contact our support team at service@hi-hyperlite.com with your order details and photos of the defective tube and the connector type. Our team will do their best to identify the correct replacement tube for you.
We sincerely regret that your experience has been so frustrating, and we appreciate you bringing this to our attention.
Sincerely,
The Hyperlite Team
Transformed 36'x30' Garage
These lights really transformed by 36'x30' detached garage. I went with 8x High Bay Lights and the 8 Hexagon RGB lighting in the center that is the HYlight of the garage. The abilit to tie in the music is phenomenal.
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Hyperlite LED
Hi Darin,
Thank you for the fantastic review! We're thrilled to hear that our lights completely transformed your 36' x 30' detached garage.
Combining 8 High Bay Lights with the 8 Hexagon RGB setup in the center sounds like an absolutely incredible layout—and calling the hexagons the "Hyperlite" of the garage is perfect. We're especially glad you're enjoying the music sync feature; it really does take the whole experience to another level.
We'd love to see your setup! If you're willing to share, please email us photos or a video of your garage transformation. We may even feature it on our social media (with your permission, of course).
Thank you for choosing Hyperlite. We're so glad you're loving the results!
Best regards,
The Hyperlite Team
Besvarelse fra Hyperlite LED
Hi Charles,
Thank you for the great review! We're thrilled to hear that you found the lights awesome, easy to install, and bright!
"Get ya some!!" — we love the enthusiasm! We truly appreciate you choosing Hyperlite!
Best regards,
The Hyperlite Team
I only got two of my lights where are…
I only got two of my lights where are the rest?
1. september 2026
Besvarelse fra Hyperlite LED
Dear Jason,
Thank you for reaching out, and we sincerely apologize that you have only received two of your lights. We understand how frustrating an incomplete order is, and we are committed to resolving this for you immediately.
We have located your order (#71981) and are investigating the status of the remaining items right now.
A member of our customer service team has just sent a detailed email to your account email with the current shipping status and next steps. This includes contacting the carrier to determine where the rest of your shipment is and arranging a replacement if necessary.
Please check your inbox (and spam/junk folder) for our follow-up email. If you don't see it, please reply to this message and we will resend it right away.
We appreciate your patience and are committed to getting the rest of your order to you as quickly as possible.
Sincerely,
The Hyperlite Team
Interaction with company was great
Interaction with company was great, very knowledgable and prompt.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Hyperlite LED
Hi Nick,
Thank you for the great review! We're thrilled to hear that your interaction with our team was great, knowledgeable, and prompt.
We truly appreciate you choosing Hyperlite!
Best regards,
The Hyperlite Team
It was easy and great people
It was easy and great people, super easy to work with! Will definitely come back for more lights if I so desire!!
26. august 2026
Besvarelse fra Hyperlite LED
Hi Braeden,
Thank you for the great review! We're thrilled to hear that you found us easy to work with and that our team made the experience great.
We truly appreciate your kind words and look forward to serving you again whenever you're ready for more lights!
Best regards,
The Hyperlite Team
Exceeded my expectations!
Installing these lights was very straightforward and easy. It’s just very tedious in the beginning depending on how many hexagon lights you ordered. I went with 11 hexagons and then ordered a 3 pack to finish the design I wanted.
It’s literally plug and play but just make sure you insert the lights in the correct direction. You can either test the lights after once they’re all connected or have it plugged in and connect them as you go to ensure each tube turns on properly.
It’ll be a lot easier if you have 2 people to install. I installed it by myself and used painters tape to hold the design to my garage ceiling as I went. The hardware is nice because you get drywall screws and drywall anchors if needed. The remote is a nice touch but it’s even better if you download the app.
The app is very user friendly and easy to use. There’s way more color effects and combinations to choose from and customize. I would highly recommend! It helps brighten my garage and work space.
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Hyperlite LED
Hi Johny,
Thank you so much for taking the time to share such a thorough and practical review of your experience! We truly appreciate it.
We're thrilled to hear that the lights exceeded your expectations. It's great that you went with an 11-hexagon layout and then added a 3-pack to complete your design—we love when customers customize their setups!
We also really appreciate you sharing these helpful installation tips with future customers:
Testing as you go by plugging in and connecting each tube is a smart approach.
Having a second person makes installation much easier—and your painters tape trick for solo installation is brilliant!
Inserting the lights in the correct direction is key, and we're glad you highlighted that.
The drywall screws and anchors being included is something we're glad you appreciated.
Downloading the app for more color effects and combinations—great advice! We're so glad you find it user-friendly.
It's wonderful to hear that the lights help brighten your garage and workspace. Reviews like yours are invaluable to us and to other customers considering their own setup.
We truly appreciate your high recommendation and your trust in Hyperlite!
Best regards,
The Hyperlite Team
You could perform open heart surgery in…
You could perform open heart surgery in your garage after installing these Hyper Lights!! Insanity!!!!
27. august 2026
Besvarelse fra Hyperlite LED
Hi Michael,
Thank you for the absolutely fantastic review! "You could perform open heart surgery in your garage" is one of the best compliments we've ever received—and we're thrilled that our lights deliver that level of brightness.
We're so glad you're loving the Hyper Lights and appreciate you taking the time to share your experience with such enthusiasm!
We truly appreciate you choosing Hyperlite!
Best regards,
The Hyperlite Team
Product is easy to install and looks…
Product is easy to install and looks great as described!!
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra Hyperlite LED
Hi Jeffery,
Thank you for the great review! We're thrilled to hear that you found the product easy to install and that it looks great, just as described.
We truly appreciate you choosing Hyperlite!
Best regards,
The Hyperlite Team
LAN and J in customer service
LAN and J in customer service. Very knowledgeable about the shipment
25. august 2026
Besvarelse fra Hyperlite LED
Hi John,
Thank you for the great review! We're thrilled to hear that Lan and J from our customer service team were knowledgeable and helpful with your shipment.
We truly appreciate you choosing Hyperlite and for taking the time to recognize our team!
Best regards,
The Hyperlite Team
I’m extremely happy with Hyperlite
I’m extremely happy with the Hyperlite Hexagon Lights. Once you get a system going and figure out your layout, they’re easy to install. I suggest not trying to lift more than three hexagons up at a time unless you have multiple people and nothing to work around. The lights are super bright, and I would definitely recommend spending the extra money on the dimmable version. Being able to adjust the brightness in the morning is absolutely worth it.
They also look incredible with a black ceiling and really make the garage stand out. There are no shadows so it makes working on or detailing my cars a breeze.
One piece of advice: a laser level will be your best friend during installation. It makes getting everything straight and lined up so much easier.
If you need to work around garage doors, I found an easy solution using 3/8” tubing cut into 1-1/4” pieces. Awesome grab some 2 1/2 inch drywall screws.This gave me just enough spacing to clear the garage door brackets without having to modify the brackets themselves.
Overall, these lights completely transformed my garage. They’re bright, clean-looking, and well worth the money. I’d definitely recommend the dimmable Hyperlite system.
22. august 2026
Uopfordret anmeldelse
Besvarelse fra Hyperlite LED
Hi Joe,
Thank you so much for taking the time to share this thorough and practical review. We're absolutely thrilled to hear how happy you are with your Hyperlite Hexagon Lights and that they've completely transformed your garage.
We especially appreciate the thoughtful installation tips you've shared with future customers:
Assembling and lifting no more than three hexagons at a time is great advice.
The dimmable version recommendation is spot-on—being able to adjust brightness in the morning is a game-changer.
Using a laser level for alignment makes installation so much easier, and we love that you highlighted that.
The clever solution with 3/8" tubing and drywall screws to clear garage door brackets is fantastic. Thank you for sharing that.
It's also wonderful to hear that the lights look incredible with a black ceiling and that the shadow-free illumination makes detailing your cars a breeze.
If you ever share photos of your garage transformation on social media, tag us—we'd love to see it!
We truly appreciate your high recommendation and your trust in Hyperlite.
Best regards,
The Hyperlite Team
I can't see my own shadow because it's…
I can't see my own shadow because it's so bright. I just wish the cord was a little longer. Regardless, wonderful product!
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Hyperlite LED
Hi Gene,
Thank you for the fantastic review! "I can't see my own shadow because it's so bright" is exactly the kind of feedback we love to hear—that's a great testament to the power of our lights.
We also appreciate your note about the cord length. We understand that longer cords can make installation more flexible, and we'll pass that feedback along to our product team for future consideration.
We truly appreciate you choosing Hyperlite!
Best regards,
The Hyperlite Team
Received multiple lights to outfit a…
Received multiple lights to outfit a shop inside and out. They were great to support a lighting analysis and the products work great!
4. maj 2026
Besvarelse fra Hyperlite LED
Hi Rich,
Thank you for the great review! We're thrilled to hear that you received multiple lights to outfit your shop inside and out, and that our team was able to support you with a lighting analysis.
It's fantastic that the products are working great for your space. We truly appreciate your trust in Hyperlite!
Best regards,
The Hyperlite Team
Happy customer
Lights came in a very well packed box and arrived quickly these lights work very well and are nice and bright
21. august 2026
Besvarelse fra Hyperlite LED
Hi J.W.,
Thank you for the great review! We're thrilled to hear that your lights arrived quickly in well-packed boxes and that they're working well and nice and bright.
We truly appreciate you choosing Hyperlite!
Best regards,
The Hyperlite Team
Order processing was a good experience…
Order processing was a good experience. I ordered 6 overhead lights for a 24x40 shop. The lights are running at 150 watts each. I turned the light temperature down from 6000k to 5000k as thy were as bright as an operating room! They were very easy to install and I like the adjustable settings. Well worth the price.
20. august 2026
Besvarelse fra Hyperlite LED
Jamie, thank you for bringing this to our attention and for your patience. It's certainly frustrating to receive only a portion of your order with no updated shipping information. I completely understand your concern.
I've located your case based on the details provided, and our records show that we received your email. We take incomplete shipments very seriously, and I can see that your case has been escalated.
A member of our customer service leadership team has just sent a follow-up email to you to provide the necessary shipping details for the remaining lights. Please check your inbox and spam folder for their message.
We appreciate your business and are committed to resolving this as quickly as possible. Thank you for giving us the opportunity to make this right.
Hyperlite Feedback Team
Great light, great experience
First of all, the fixture is clearly well-made and BRIGHT! The adjustable lumen output and color temp are added bonuses, especially at this price point. Communication with Hyperlite customer service was outstanding. Highly recommend their products!
21. august 2026
Besvarelse fra Hyperlite LED
Hi Tracy,
Thank you for taking the time to share your experience! We're thrilled to hear that you're impressed with the build quality and brightness of the fixture.
It's great that you're enjoying the adjustable lumen output and color temperature—those added features really do make a difference. We're also glad to know that our customer service team provided outstanding communication throughout.
Your high recommendation means a lot to our team. We truly appreciate you choosing Hyperlite!
Best regards,
The Hyperlite Team
Besvarelse fra Hyperlite LED
Hi Tim,
Thank you for the great review! We're thrilled to hear that installation was easy—just hang and plug in is exactly how we want it to be.
We truly appreciate you choosing Hyperlite!
Best regards,
The Hyperlite Team
Did lots of research before I ordered…
Did lots of research before I ordered and the lights are built good and quality
18. august 2026
Besvarelse fra Hyperlite LED
Hi there,
Thank you for taking the time to share your experience. We really appreciate that you did your research before ordering—and we're thrilled that our lights met your expectations for build quality and craftsmanship.
Knowing that our products stood out to you during your comparison means a lot to our team. We hope they continue to serve you well.
Thank you for choosing Hyperlite!
Best regards,
The Hyperlite Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.