Customer Service was great!! Car was ready. Pick up and drop off was good. Did receive a call from rep inquiring about a chip in the windshield. I advised her that was already there, I realized af... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I didn’t like the lack of information I received when booking the rental then when I returned the car I found out that they didn’t charge me the quoted amount when I paid for the rental with my debit... Se mere
The service was good, and the vehicles were clean, but the availability and variety of vehicles are limited. I’m a President’s Circle member and rent exclusively through Hertz. While I appreciate th... Se mere
A small store and you get great customer service. Both recent rentals went very smooth and inexpensive.
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
550 N Webb Rd, 67206-1802, Wichita, Kansas, USA
- (316) 689-3773
Your Car Rental Deals, News & Offers
3,7
Middel
4 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Customer Service was great!
Customer Service was great!! Car was ready. Pick up and drop off was good. Did receive a call from rep inquiring about a chip in the windshield. I advised her that was already there, I realized after picking up. She called her manager and confirmed it was already there.
6. oktober 2026
I didn’t like the lack of information I…
I didn’t like the lack of information I received when booking the rental then when I returned the car I found out that they didn’t charge me the quoted amount when I paid for the rental with my debit card and when I returned it they charged me then and I didn’t have any money in my bank and was put over 360.00 in the whole. They never once told me that it was not going to charge my debit card the day I picked up the card they took out the deposit but not the charge which I’m still waiting on my refund for the deposit so I was put in a TERRIBLE SITUATION with my bank account. I am very disappointed and unhappy with the process and situation.
23. september 2026
A small store and you get great…
A small store and you get great customer service. Both recent rentals went very smooth and inexpensive.
19. september 2026
The service was good
The service was good, and the vehicles were clean, but the availability and variety of vehicles are limited. I’m a President’s Circle member and rent exclusively through Hertz. While I appreciate the cleanliness and customer service, I wish there were more vehicle options.
One area where Hertz is falling behind is the fleet. Most of the vehicles available are not the higher-spec or top-trim models. For example, during my last rental I received a Mercedes-Benz GLE 350 that didn’t even have Adaptive Cruise Control or Steering Assist. For a premium SUV at a premium rental price, I would expect at least these basic driver-assistance features.
I rent cars 4–5 times every month, and I’ve noticed that the fleet has remained almost the same for the past two years with very little refresh or variety. I hope Hertz considers expanding and updating its fleet with more well-equipped vehicles, especially for loyal customers like President’s Circle members.
1. juli 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.