Sam was friendly and knowledgeable. He went over all of the additional options offered and pick up of the rental and return went fast and without any problems.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The SUV that I booked and got confirmation was not available and I had to take a smaller car, which made fitting all the items I needed to move difficult. The rep said he had meant to call me earlie... Se mere
Friendly staff , Jeep was made ready quite quickly , easy return , price reasonable .
Reservation was for a hybrid SUV. The guy working said he didn't have them. Ended up giving us a gasoline sedan. No discount or apology. He was actually kind of rude. The location is awful. I wish th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
495 Washington St, 02188-3440, Weymouth, Massachusetts, USA
- (781) 331-0175
Your Car Rental Deals, News & Offers
3,5
Middel
8 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Frustrating experience
I booked a reservation 30 days in advance through the Hertz app. When I arrived to pick up my vehicle, as scheduled at 2:30pm, I was told that there was an issue with the rate I was quoted and that I would need to call the 1-800 number for assistance (instead of a Hertz employee making the call). After waiting on hold for 23 minutes, I was connected with a representative who then spoke to the Hertz employee using my cellphone. The situation was eventually rectified but it took over an hour, it delayed my trip, and it was a very frustrating process.
6. oktober 2026
Reservation didn't matter and rude employee
Reservation was for a hybrid SUV. The guy working said he didn't have them. Ended up giving us a gasoline sedan. No discount or apology. He was actually kind of rude. The location is awful. I wish they had let me know. I would have canceled and went elsewhere. Doesn't seem like Hertz cares. I saw many reviews worse then mine going back years.
26. september 2026
HERTZ CUSTOMER, SUX, SERVICE WORST OF THE WORST
I have used hertz for over 2 years, straight thru now. Any and every time I have ever needed to contact customer service, and needed assistance. NOT ONCE HAVE HERTZ EVERY HELPED ME OR RESOLVED ANY ISSUE BESIDES FOR THE 3RD TIME I CALLED AGAIN, RECENTLY 2 DAYS AGO, ABOUT AN ISSUE THAT NO ONE HELPED ME BEFORE AND ALL GAVE ME DIFFERENT ANSWERS. HERTZ CUSTOMER SERVICE IS THE WORST OF THE WORST. YOUR EMPLOYEES ARE RUDE, UNKNOWLEDGABLE. THEY DONT MAKE ANY EFFORT OR GO AN EXTRA MILE TO HELP. IVE EVEN CAUGHT THEM BASICALLY LYING TO ME AND JUST TRYIN TO LIKE RUSH ME OF THE PHONE OR THEY HAVE NO IDEA WHAT THEY ARE DOIN.
"SUBMITTING FORM ONLINE " TO GET ASSISTANCE TAKES OVER A WEEK FOR RESPONSE. NO ONE SPEAKE ENGLISH
I WILL SAY THE MAN FROM THE WEYMOUTH LOCATION IS ALWAYS SMILING, AND WOULD HELP IN ANY WAY HE COULD
25. september 2026
Friendly staff
Friendly staff , Jeep was made ready quite quickly , easy return , price reasonable .
25. september 2026
Love this place.
17. september 2026
Fast and friendly service
Sam was friendly and knowledgeable. He went over all of the additional options offered and pick up of the rental and return went fast and without any problems.
2. september 2026
SuV I booked/confirmed was not provided
The SUV that I booked and got confirmation was not available and I had to take a smaller car, which made fitting all the items I needed to move difficult. The rep said he had meant to call me earlier in the week to inform me but did not do so.
Also, rental was not provided with a full tank of gas
29. august 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.