In the beginning of this reservation, it was a nightmare and very disappointing to me as a customer. The experience caused a huge amount of stress and frustration. After speaking with Grace, my mind... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great customer service!! Fantastic staff and I travel 30 miles out of my way to go to the Sugarland location for the staff
Everything was fine until I got an email 2 days after I returned the vehicle asking me to complete an incident report about a rock chip in the windshield! This was in spite of the fact that I had pur... Se mere
Didn’t provide the car I requested. Poor service. Understaffed. Long waits
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
12888 S Texas 6, 77498, Sugar Land, Texas, USA
- (281) 204-2519
Your Car Rental Deals, News & Offers
3,8
God
7 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
In the beginning of this reservation I was very unhappy
In the beginning of this reservation, it was a nightmare and very disappointing to me as a customer.
The experience caused a huge amount of stress and frustration. After speaking with Grace, my mind was put to rest. I will say that Hertz Customer Service Relations did take the initiative to rectify the problem. I truly appreciate the effort and time spent to resolve the issue and make me feel confident in Hertz again. I would like to thank the Sugarland Airport staff for their support and dedication in helping me through this process. The young lady, who processed my reservation was very nice and helpful. She made sure that I was completely satisfied and showed so much respect during the process.
16. oktober 2026
Great customer service!
Great customer service!! Fantastic staff and I travel 30 miles out of my way to go to the Sugarland location for the staff
15. oktober 2026
Your staff was friendly and fast
18. september 2026
Everything was fine until I got an…
Everything was fine until I got an email 2 days after I returned the vehicle asking me to complete an incident report about a rock chip in the windshield! This was in spite of the fact that I had purchased the damage waiver. You need to not make such a big deal out of a rock chip.
9. september 2026
Didn’t provide the car I requested
Didn’t provide the car I requested. Poor service. Understaffed. Long waits
21. august 2026
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