I was denied a car despite a reservation, had to travel back and forth between airport and Somerville, MA. Prior indication of shortage of cars is easy and this is a lack of integrity. I spent 100$ in... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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Car was clean, smelled nice, and was ready when we arrived. Employees were friendly and efficient
Great attendant who gave us our vehicle. The drop off process at the airport was completely stress free!
Pick up went well. However, vehicle was dirty and hard to see out of the windshield. There was no wiper fluid which make things difficult
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
646 Somerville Ave, 02143-3206, Somerville, Massachusetts, USA
- (617) 625-7958
Your Car Rental Deals, News & Offers
3,2
Middel
11 anmeldelser
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I booked a full size SUV (pathfinder or…
I booked a full size SUV (pathfinder or similar) for a 4 day trip and when I arrived to pick up the car I was informed there were no vehicles available, except 1 electric car that did not fit the body/model I booked. Someone else just so happened to drop a Toyota Corolla off as I was there. I accepted the car but when I asked for a reduced rate as this was a totally different and smaller car I was informed that they could not honor a lower rate as I booked the original car on a discounted rate. On the day of drop off there also 3 customers there in the same situation as me. I will be calling corporate to file a formal complaint
7. oktober 2026
Good experience
Car was clean, smelled nice, and was ready when we arrived. Employees were friendly and efficient
7. oktober 2026
I was denied a car despite a…
I was denied a car despite a reservation, had to travel back and forth between airport and Somerville, MA. Prior indication of shortage of cars is easy and this is a lack of integrity. I spent 100$ in taxi and paid extra for picking up at the airport and charged extra for not returning at Somerville even though I picked at the airport. I don't think having a President circle status is of any use
7. oktober 2026
Careless
1. The pre-rental inspection file recorded information and photos of another car.
2. Never used toll roads or activated E-Z Pass but mistakenly billed All-Inclusive toll fare one week after.
15. september 2026
Great attendant who gave us our…
Great attendant who gave us our vehicle. The drop off process at the airport was completely stress free!
16. september 2026
Pick up went well
Pick up went well. However, vehicle was dirty and hard to see out of the windshield. There was no wiper fluid which make things difficult
27. august 2026
The car I reserved was not available
The car I reserved was not available. I was given an EV car, even though I did not want one, and it was incredibly inconvenient given that I was driving to rural New York State where fast charging stations were few and far between. I was told they were not allowed to upgrade me to a better gas-powered car, despite my preference. I was unhappy and inconvenienced and hope to not be forced into an EV again in the future. If you do not have the car I reserved, you should be required to give me a better car (a better gas-powered car if that is my preference) at no additional cost.
19. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.