Excelente servicio, un personal muy calificado y humanitario, me trataron muy bien, no domino el idioma inglés y el personal me ayudó en todo
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The location was extremely disorganized. I arrived one to two hours before the closing time listed online specifically to ensure that I would not arrive after closing. Despite this, I was charged... Se mere
I was greeted as soon as I walked in the door. The process was smooth to rent as well as the return.
Very good and professional service quick and efficient.much appreciated.
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
502 S Main St, 2368, Randolph, Massachusetts, USA
- (781) 297-0961
Your Car Rental Deals, News & Offers
3,6
Middel
6 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My family and I were at the Hertz…
My family and I were at the Hertz location in Randolph, Massachusetts, and unfortunately, due to the extremely hostile and discourteous treatment we received from the employee China Few, we decided to cancel our reservation.
This experience turned what should have been a pleasant interaction with a renowned company into a very disappointing and frustrating experience. For this reason, we cannot recommend Hertz based on what happened to us.
We believe that customer well-being, respect, and professional service should always be a priority. Unfortunately, our experience suggested otherwise, and we are deeply disappointed that this type of conduct is tolerated at a company of Hertz's reputation.
5. oktober 2026
Uopfordret anmeldelse
I was greeted as soon as I walked in…
I was greeted as soon as I walked in the door. The process was smooth to rent as well as the return.
29. september 2026
Excelente servicio
Excelente servicio, un personal muy calificado y humanitario, me trataron muy bien, no domino el idioma inglés y el personal me ayudó en todo
23. september 2026
Place was very unorganized
The location was extremely disorganized. I arrived one to two hours before the closing time listed online specifically to ensure that I would not arrive after closing. Despite this, I was charged for an additional two hours, and my required return time was moved forward by two hours. Considering that I had already paid approximately $1,000 for the rental, this felt unreasonable especially since I arrived early only to accommodate the location’s operating hours.
There was also no clear system for determining which customer was next in line. The employee appeared to be handling too many things at once. I understand that there was only one worker available, but the lack of organization created unnecessary confusion and delays.
When I returned the vehicle, approximately five or six customers were left waiting for an extended period while the manager and another employee went back and forth about an unrelated outside issue. If the company is going to enforce return times so strictly, it should show customers the same respect by serving them promptly and not leaving them waiting indefinitely.
31. august 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.