The staff is very professionell
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service Availability
I booked my rental through AAA to obtain a discount. When I arrived to pick up the vehicle because I didn't have my AAA card with me, my discount wasn't applied. Even though all information was enter... Se mere
The car was ok but although they dumped a ton of air freshener in the car it still smelled bad in the am. The car was cleaned before I got in it but the windshield was smeared and the rear window was... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
1763 E Joppa Rd, 21234, Parkville, Maryland, USA
- (410) 661-0037
Your Car Rental Deals, News & Offers
3,4
Middel
7 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I booked my rental through AAA to…
I booked my rental through AAA to obtain a discount.
When I arrived to pick up the vehicle because I didn't have my AAA card with me, my discount wasn't applied. Even though all information was entered in the system. When I returned the vehicle an attempt was made to honor the discount. Although the discount was eventually applied, after corrections on the stated price. it was a hassle that wasn't needed and a time consuming inconvenience.
30. september 2026
Friendly staff
Friendly staff. Ease of the acquiring of the rental and even easier was the return.
12. september 2026
Really dirty messed up location.
The car was ok but although they dumped a ton of air freshener in the car it still smelled bad in the am. The car was cleaned before I got in it but the windshield was smeared and the rear window was so bad I had to stop and by some window cleaner. The Hertz office itself was a mess. I've seen auto mechanics with cleaner lobbies and shops. I am guessing no one from management has visited this turd of an office in a few years.
12. september 2026
Not a happy customer
I was charged an extra 106 for an extra 8 hours for no reason. First and last time I will ever use Hertz
29. august 2026
IF YOU NEED HELP, NO ONE IS THERE
My car broke down in a different state and I needed to rent a car to get home. That part went OK but there was some uncertainty with the length of time repairs were going to take so I tried for almost three hours to talk with someone about turning it into a different location rather than continue to pay for a rental I didn't need (I was back home with other cars). It was extremely difficult to connect with a real person and the recording kept telling me to go on line but you cannot change your drop off location on line. I know there is usually a fee for changing drop off locations but I wanted to know how much before I dropped it off. Eventually I reached to agent at the location where I rented the car and was told I had to drop it off before they could tell me how much it would cost to change drop off locations?????????????????? He was very polite but could not tell me how much it would be. The problem was not the Hertz rental location in Parkville, MD but the HERTZ company in total that could not be reached when I needed them!!!!!!
28. juni 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.