Reserved a car at their Ontario location, went there for pick up, arrived on time, was told there is NO CAR at all for me, not even a different tier/class/upgrade/downgrade or anything wha... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
He always have the vehicle ready with paperwork so all your doing is your walk around
This was a great experience renting here the location was good the atmosphere was welcoming , great staff 10/10
Smooth and easy!
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktoplysninger
2550 S Archibald Ave C, 91761, Ontario, California, USA
- (909) 937-3909
Your Car Rental Deals, News & Offers
3,7
Middel
4 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
LOVE THIS LOCATION
This was a great experience renting here the location was good the atmosphere was welcoming , great staff
10/10
9. september 2026
Good experience
He always have the vehicle ready with paperwork so all your doing is your walk around
4. september 2026
WHAT STUNNING POOPOO CUSTOMER CARE & SERIVCE
Reserved a car at their Ontario location, went there for pick up, arrived on time, was told there is NO CAR at all for me, not even a different tier/class/upgrade/downgrade or anything what so ever. Counter person said he has NO IDEA when any cars will be dropped off for me. I can wait or I can go somewhere else. WOW, WHAT CUSTOMER SERVICE!!
I called customer service, she wasnt much more helpful. She asked me what do I want to do?? I said, you should be solving my problem and offering me solutions, not asking me for answers/solutions and what do I want to do without offering me what is it you are going to do to help me get into a car!!
Had to pay for Uber MYSELF, OUT OF MY OWN POCKET, to go from this Ontario location to the Ontario Airport to pick up a different car on a different reservation AT A HIGHER PRICE too!! Lady on the phone says thats the price, do I want it, showing no compassion for the situation, while I am standing in the near 100 degree heat outside talking to her on the phone and frustrated, I have no car to rent nor a car to get to a different location.
ABSOLUTELY horrendous customer service and care!!
And this is with me being a Hertz GOLD+ Member along with being and having an American Express Platinum Card level benefit with Hertz. STUNNING service and benefits!!
I can keep going and go more into details but you all get the idea....SIGH...
All this stress and delaying my departure time to try to make it in time to Tempe, AZ for my Medical Appointment was epic fail....
25. august 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.